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Executive, Analytics & Insights - job 2 of 3

Job Description

NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realize the NielsenIQ vision to be a leading global information services company with strong, market leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.  

This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.  

Responsibilities

  • Providing performance overview analysis and business issue analysis to Consumer-Packaged Goods clients around Asia 
  • Providing in-depth consulting services and delivering insights and analytics as well as thought leadership 
  • Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients 
  • Working closely with the Consulting Lead and Customer Service to transform customer experience 
  • Consulting clients to optimize use of NielsenIQ Essentials 
  • Developing and delivering business solutions for client performance tracking 
  • Working with both your NielsenIQ colleagues and spending time with FMCG clients, you will build partnerships to allow you to understand your client needs and requirements. You'll use this knowledge to develop in depth analytics and create compelling stories that deliver the insight to drive business growth. You will be part of a team of client service individuals who specialize in FMCG/Retail at NielsenIQ. 

Qualifications

  • At least a bachelor's degree, preferably in business related coursework. 
  • Or with 6 months to 1 year work experience, preferably within consumer or trade marketing, analytics and insights or market research.  
  • Knowledge of the Consumer-Packaged Goods (CPG) industry 
  • Knowledge of research techniques and methodologies would be an advantage 
  • Excellent analytical skills 
  • Excellent communication skills and presentation skills  
  • An ability to work independently and in a team  
  • Good interpersonal skills are a must 
  • Fluent in spoken and written English 
  • Additional Asian language skills is an advantage 
  • Competent in Microsoft Office (Excel, PowerPoint, Word, etc.)  

Additional Information

"Remote-hybrid based role, must be physically located within Philippines and candidate must be a Country/Region Resident”

Our Benefits

  • Flexible working environment
  • Volunteer time off
  • LinkedIn Learning
  • Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion

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What You Should Know About Executive, Analytics & Insights , NielsenIQ

At NielsenIQ, we're on a mission to put our customers at the heart of everything we do, and we're looking for an enthusiastic Executive in Analytics & Insights to join our dynamic team in Pasig City, Metro Manila. In this role, you'll be instrumental in delighting clients across Asia by providing top-notch retail measurement insights and analysis. Imagine diving into performance overviews, business issues, and deep consulting services that will truly make a difference for our Consumer-Packaged Goods clients. You'll develop a solid grasp of our NielsenIQ RMS and Panel solutions, allowing you to deliver exceptional value while working closely with both colleagues and clients to enhance their experience with our services. Whether it's optimizing use of NielsenIQ Essentials or crafting compelling stories through in-depth analytics, your expertise will help drive business growth in the FMCG and retail sectors. If you have a degree in business or related fields, or even 6 months to 1 year of relevant experience in analytics or market research, you could be the perfect fit! We're looking for someone with strong analytical and communication skills, who thrives in both independent and collaborative settings. Plus, with our flexible working environment and incredible benefits, you’ll not only enjoy your work but also feel empowered to grow your career at NielsenIQ. Ready to embark on this exciting journey with us?

Frequently Asked Questions (FAQs) for Executive, Analytics & Insights Role at NielsenIQ
What are the main responsibilities of the Executive in Analytics & Insights at NielsenIQ?

The Executive in Analytics & Insights at NielsenIQ plays a crucial role in delivering retail measurement insights and analysis, specifically for Consumer-Packaged Goods clients across Asia. Responsibilities include conducting performance overview and business issue analysis, offering in-depth consulting services, and ensuring client satisfaction through effective use of NielsenIQ products. Additionally, the role involves developing business solutions for client performance tracking and collaborating with NielsenIQ colleagues and FMCG clients to understand their needs.

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What qualifications do I need to apply for the Executive, Analytics & Insights position at NielsenIQ?

To apply for the Executive, Analytics & Insights position at NielsenIQ, candidates should ideally possess a bachelor's degree in a business-related field and have 6 months to 1 year of relevant experience, preferably in analytics, market research, or consumer marketing. Strong analytical and communication skills, as well as proficiency in Microsoft Office programs, are essential. Having knowledge of the Consumer-Packaged Goods industry and research techniques is also advantageous.

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How does NielsenIQ support employees in their roles as Executives in Analytics & Insights?

NielsenIQ is committed to creating a supportive work environment for Executives in Analytics & Insights. This includes offering a flexible working structure, volunteer time off, LinkedIn Learning opportunities, and an Employee Assistance Program (EAP). By nurturing a culture of continuous learning and professional advancement, NielsenIQ ensures that employees can thrive in their roles and develop the skills necessary to succeed.

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What skills are essential for success in the Executive, Analytics & Insights role at NielsenIQ?

Successful candidates for the Executive, Analytics & Insights role at NielsenIQ will have excellent analytical skills, strong communication abilities, and a solid foundation in presentation techniques. Additionally, the capacity to work independently and collaboratively, as well as good interpersonal skills, are critical. Fluency in English is required, and proficiency in additional Asian languages is advantageous, enhancing effective engagement with diverse client backgrounds.

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Is the Executive, Analytics & Insights position at NielsenIQ a remote or hybrid role?

The Executive, Analytics & Insights position at NielsenIQ offers a remote-hybrid working environment. However, candidates must be physically located within the Philippines as a resident. This flexibility allows team members to balance their professional commitments while enjoying the benefits of a modern workplace.

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Common Interview Questions for Executive, Analytics & Insights
Can you describe your experience with analytics and insights in the FMCG sector?

In answering this question, it's important to highlight specific projects you've worked on that relate to analytics and insights in the FMCG sector. Discuss the methodologies you employed, the outcomes of your analysis, and how your insights drove business decisions. Show your understanding of how analytics can influence consumer behavior and sales performance.

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How do you prioritize your tasks when working under tight deadlines?

When responding, demonstrate your organizational skills and ability to manage time effectively. Talk about techniques like creating to-do lists, utilizing project management tools, or prioritizing tasks based on urgency and impact. Illustrate with an example where you successfully managed multiple tasks within a deadline.

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What strategies do you use to communicate complex data insights to clients?

Share your approach to simplifying complex data findings into clear, engaging narratives. Discuss the use of visual aids, storytelling techniques, and how you tailor presentations to meet the specific needs of your audience. Providing examples of successful client interactions will add depth to your answer.

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How do you approach learning new analytics tools and methodologies?

Explain your proactive approach to professional development in analytics. Mention resources you utilize, such as online courses, webinars, or mentorship programs, and highlight how you've successfully learned and implemented new tools in previous roles to enhance your analytical capabilities.

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What role does teamwork play in your approach to client service?

Express your belief in the power of collaboration in achieving client success. Share examples of past experiences where teamwork played a critical role in delivering insights and how you foster relationships with colleagues to provide clients with comprehensive solutions.

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Can you give an example of a time when your insights significantly impacted a client's business strategy?

Prepare a case study from your past experiences where your analytical insights led to actionable strategies for clients. Highlight the process you undertook to derive insights and the measurable impact on the client's performance or decision-making.

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What do you think is the most important trend in the Consumer-Packaged Goods industry today?

Staying informed about trends is essential in analytics roles. Share your perspective on current trends affecting the CPG industry, offering insights into consumer behavior changes, sustainability, or technological advancements, and how they may impact future strategies.

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Describe a time when you had to adjust your approach based on client feedback.

Reflect on a specific instance where client feedback led to changes in your analytic approach. Discuss the feedback you received, how you adjusted your strategy or presentation, and the positive outcome that resulted from being responsive to client needs.

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How do you stay motivated while working on long-term projects?

Share your strategies for maintaining motivation during prolonged projects, such as setting milestones, celebrating small wins, and keeping communication open with team members. Emphasize your commitment to delivering high-quality insights despite the timeline.

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What makes you interested in working for NielsenIQ in the Executive, Analytics & Insights role?

This is your chance to express your passion for working at NielsenIQ. Mention the company's commitment to innovation, its role as a leader in consumer intelligence, and how you believe your skills and values align with its mission. Be genuine and enthusiastic about the opportunity.

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Full-time, hybrid
DATE POSTED
March 17, 2025

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