Retail Sales - Lingerie - Brea Mall

As a Lingerie Salesperson at Nordstrom in Brea Mall, your primary responsibilities include conducting personalized bra fittings, building customer relationships, achieving sales goals, collaborating with your team, and ensuring your department remains customer-ready. You'll leverage both in-store and digital methods to connect with clients, providing tailored advice and product options.

To qualify for the Lingerie Salesperson position at Nordstrom Brea Mall, you should have strong communication and people skills, empathy, sensitivity towards diverse customers, and self-motivation to meet sales targets. Organizational skills and the ability to multitask in a fast-paced environment are also important, along with a willingness to work flexible hours.

At Nordstrom, conducting a bra fitting involves measuring the customer for size, recommending styles based on their preferences, and providing guidance about fit and comfort. Don't worry if you're unfamiliar with the process; Nordstrom provides comprehensive training for all Lingerie Salespersons to ensure you're equipped with the necessary skills.

Nordstrom is committed to supporting its employees as their most valuable asset. As a Lingerie Salesperson, you'll enjoy a variety of benefits including medical, dental, retirement plans, paid time off, life insurance, and merchandise discounts. These benefits are designed to promote your well-being and work-life balance.

As a Lingerie Salesperson at Nordstrom Brea Mall, you will have specific sales goals to achieve both in-store and through digital avenues like social media and texting. Your ability to build customer relationships and provide personalized experiences will be key in reaching these targets, and your team will support you in striving for success.

Fostering a relationship with customers involves active listening, showing genuine interest in their needs, and providing personalized service. As a Lingerie Salesperson, consider addressing their specific concerns and preferences during fittings to build trust and connection.

When facing a challenging customer, remain calm and empathetic. Listen carefully to their concerns, acknowledge their feelings, and provide appropriate solutions. Your goal is to create a supportive environment where they feel comfortable and valued.

In conducting a bra fitting, first greet the customer warmly and ask a few questions about their preferences. Next, measure them accurately and suggest appropriate sizes and styles, explaining the benefits of each. Always emphasize comfort and fit and be open to feedback.

Staying up-to-date with lingerie trends can involve reading industry publications, attending training sessions provided by Nordstrom, and following fashion influencers online. Engaging with customers also provides insights into current preferences and popular items.

My motivation stems from a desire to provide excellent service and satisfaction to my customers. Achieving sales goals is an outcome of building relationships and gaining trust, which I find personally fulfilling and rewarding.

Teamwork is essential, especially in retail. I recall a time when our team organized a promotional event. By communicating openly and sharing responsibilities, we not only met our sales goals but also enhanced the customer shopping experience, leading to positive feedback.

Prioritizing tasks involves recognizing urgent needs and planning accordingly. I usually tackle customer-facing tasks first, followed by restocking and merchandising to keep the sales floor ready for customers, ensuring I balance immediate demands with ongoing responsibilities.

When learning about new products, I actively participate in training sessions and seek resources provided by Nordstrom. I also engage with experienced colleagues and utilize brand consultants’ insights to better understand features that can help customers make purchasing decisions.

To promote a new product launch, I would utilize both in-store displays and digital outreach. Engaging with customers through social media, hosting fitting events, and providing demonstrations can effectively raise awareness and generate excitement for the new offerings.

Body positivity means celebrating all shapes and sizes and providing a supportive shopping experience. As a Lingerie Salesperson, it’s essential to foster an environment where customers feel accepted and confident in their bodies, regardless of societal beauty standards.