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Company Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

See what our staff are saying about working in this department and Northwestern Medicine!

The EVS Tech Lead position reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Leads team members by demonstrating and providing advanced knowledge of job responsibilities.

Responsibilities:

  • Assists Manager in maintaining a high-quality standard by keeping him/her informed on the condition of assigned areas and by training, supervising and motivating the Environmental Services personnel to be sure all schedules are completed.
  • This position will also serve as backup to the Supervisor of EVS in the Supervisors absence.
  • Lead Responsibilities:
    • Accepts responsibility to a limited area, shift or tasks assigned.
    • Continuously checks assigned areas to be sure work is being done properly and that personnel are following assigned work schedules. (When Supervisor not present).
    • Reports any pertinent information to the Supervisor as it occurs.
    • Instills a service-minded approach to all task performed by Environmental Services staff by demonstrating a personal enthusiasm and team spirit.
    • Motivates staff by communicating areas done well and areas requiring improvement.
    • Assists with training of Environmental Service personal as directed by Supervisor or Manager.
    • Assures staff are inspecting equipment for proper operation daily and reporting equipment in need of repair.
    • Maintains good public relations with all patients, facility and staff personnel. Answer day to day questions as they arise and pertain to general housekeeping.
    • If working the PM Shift, leaves notes in operation log for Supervisor to review ie, project work completed, work not completed or any unusual occurrences for the evening.
  • Laundry/ Linen:
    • Demonstrates proper infection control procedures when collecting soiled linen.
    • Maintains an adequate amount of sanitized linen in the linen room ad closets on patient units. Delivers under-pads and laundry bags to the floors as required.
    • Communicates with Superior laundry staff to adjust par levels as required.
    • Washes hospital owned dust mops.
  •  Housekeeping/Technical Skills:
    • Working knowledge of carpet shampoo extractor, rotating shampooer, auto floor scrubber, wet/dry machine.
    • Operation of equipment as well as procedures involved in using them.
    •  Infection control practices with regards to cleaning patient’s rooms and hospital. Project management as it relates to floor care.
  • Performs other duties as assigned

Qualifications

Required:

  • High School Diploma or GED or a minimum of 5 years work experience in a hospital in lieu of the diploma or GED.
  • Minimum of three years of EVS experience or experience working in a supervisory/leadership role.
  • Extensive knowledge of housekeeping techniques in a healthcare environment with specific emphasis on floor care maintenance.
  • Performs tasks which involve exposure to blood and body fluids
  • Equipment Operated, Carpet extractors, rotary floor machines, auto floor scrubbers, a/c and battery powered floor polishers and wet/dry vacuums, soiled/clean linen carts.
  • Physically demanding job. Working Conditions: Works with a variety of day-to-day chemicals used in the cleaning, sanitizing and disinfection of various areas throughout the hospital. May be responsible for collection of bio-hazardous waste. Uses a variety of heavy-duty floor care equipment used to maintain carpeted and hard surfaces areas
  • Physical Demands: Requirement:
    • Physical demands required for this role include lift/carry up to 50 pounds and a push/pull force up to 50 pounds

Preferred:

  • N/A

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

What You Should Know About EVS Tech Lead-Full-time Evenings, Northwestern Memorial Healthcare

At Northwestern Medicine, we strive to lead the way in healthcare by prioritizing patient interactions and fostering a positive working environment. We're currently on the lookout for an enthusiastic EVS Tech Lead to join our dedicated team at Kish Hospital in DeKalb, IL. In this full-time evening role, you'll be pivotal in maintaining the high standards of our Environmental Services (EVS) department, ensuring that all tasks are performed diligently and effectively. You'll support the department manager by overseeing the daily operations, training new staff, and promoting a service-minded atmosphere that motivates your team to excel. Your expertise in housekeeping techniques and experience in a supervisory role will help you efficiently manage daily tasks, from performing inspections of cleaning areas to ensuring all equipment is functioning properly. As an EVS Tech Lead, it's not just about keeping things clean; it's about creating a welcoming and safe environment for all our patients and staff. Your contributions will directly impact patient care, making a tangible difference in their experience at Northwestern Medicine. So, if you believe in making every interaction count and have the leadership skills to inspire your team, we want to hear from you! Join us in our mission to redefine healthcare excellence.

Frequently Asked Questions (FAQs) for EVS Tech Lead-Full-time Evenings Role at Northwestern Memorial Healthcare
What are the main responsibilities of the EVS Tech Lead at Northwestern Medicine?

The EVS Tech Lead at Northwestern Medicine plays a crucial role in maintaining high-quality standards in the Environmental Services department. Key responsibilities include training and supervising staff, ensuring all cleaning schedules are met, and maintaining good public relations with patients and facility personnel. Additionally, the lead checks assigned areas for proper cleaning, assists with equipment inspections, and leaves detailed notes for the supervisors during the evening shifts.

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What qualifications do I need to apply for the EVS Tech Lead position at Northwestern Medicine?

To apply for the EVS Tech Lead position at Northwestern Medicine, candidates are required to have a high school diploma or GED, or at least five years of relevant work experience in a healthcare setting. Additionally, a minimum of three years of EVS experience, alongside substantial knowledge of housekeeping techniques and floor care maintenance in a hospital environment, is essential for this role.

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What does the work environment look like for an EVS Tech Lead at Northwestern Medicine?

The work environment for an EVS Tech Lead at Northwestern Medicine is dynamic and requires a hands-on approach to cleaning and sanitizing within the hospital. The role is physically demanding, involving tasks that may require lifting, pushing, and pulling heavy items, along with working with various chemicals and cleaning equipment to maintain a safe and welcoming facility for patients and staff.

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Is prior leadership experience necessary for the EVS Tech Lead role at Northwestern Medicine?

Yes, prior leadership experience is a key requirement for the EVS Tech Lead role at Northwestern Medicine. The position requires supervising a team of Environmental Services staff and effectively training new hires, making it essential for candidates to have a background in leadership within the healthcare or housekeeping sectors.

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What benefits can I expect when working as an EVS Tech Lead at Northwestern Medicine?

As an EVS Tech Lead at Northwestern Medicine, employees can expect a competitive benefits package that includes tuition reimbursement, loan forgiveness, 401(k) matching, and various lifecycle benefits aimed at supporting your career and personal growth. The organization values each team member and is committed to ensuring a positive work experience.

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Common Interview Questions for EVS Tech Lead-Full-time Evenings
Can you describe your supervisory experience in Environmental Services?

In your response, highlight specific responsibilities you held in previous roles, including any training programs you developed, how you managed team dynamics, and how you ensured compliance with cleaning standards. Share examples of how your leadership positively impacted team performance and patient satisfaction.

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How would you handle conflict between team members in the EVS department?

Focus on your conflict resolution skills and the importance of communication. Describe steps you would take to mediate the situation, encourage open dialogue, and create a team-focused solution. Highlight a specific situation where you successfully resolved a conflict to build credibility.

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What safety protocols do you follow in Environmental Services?

Discuss the importance of safety in the EVS role and outline specific protocols you implemented in past positions, such as PPE usage, infection control measures, and proper handling of biohazardous waste. Emphasize your commitment to maintaining a safe work environment for both staff and patients.

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How do you prioritize tasks in a busy healthcare environment?

Explain your method for assessing task importance and urgency in a fast-paced environment. Discuss tools or strategies you utilize to ensure all responsibilities are managed effectively, while maintaining high standards of cleanliness and patient care.

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Describe a time when you had to train a new employee. What approach did you take?

Provide an example that showcases your training abilities. Discuss your training methods, how you tailored the approach to the individual's learning style, and any feedback you received after completing the training. Highlight the positive outcomes from your efforts.

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What experience do you have with cleaning equipment and materials?

Detail your experience in operating various cleaning equipment such as automatic floor scrubbers and carpet extractors. Mention safety measures you take when using these tools and how you ensure they are maintained in optimal working condition.

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How do you ensure compliance with hygiene standards in your work?

Discuss your understanding of hygiene regulations in a healthcare setting and how you communicate these standards to staff. Provide examples of checklists, inspections, or training you have implemented to ensure compliance and address any deviations promptly.

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What motivates you to work in Environmental Services?

Share your passion for cleanliness and safety in healthcare settings. Talk about how you take pride in creating an environment conducive to healing and how that drives your performance and motivates your team to do well.

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How would you address a situation where cleaning tasks were not being completed on schedule?

Explain your proactive approach to addressing the issue, focusing on communication and teamwork. Describe how you would identify obstacles, create a plan to address them, and motivate your team to meet deadlines while maintaining cleanliness standards.

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Can you give an example of a project you managed in the past?

Provide a clear overview of a specific project in which you took the lead, detailing your planning, execution, and outcomes. Discuss how you coordinated tasks among team members and what you learned through the process, which can apply to this new role.

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Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine. The entities involved in Northwestern Medicine remain separate organizations. Northwestern Medicine is a t...

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Full-time, on-site
DATE POSTED
March 27, 2025

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