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Delivery Manager

About your new company 

NQC is a successful and growing software company specialising in supply chain risk management platforms. We’re in the ‘Tech for Good’ space, providing online web platforms which are in use by some of the largest organisations across a number of industries including the UK Government and the Automotive industry. 

Based in central Manchester, NQC offers a supportive working atmosphere within a diverse team of people. We work on a hybrid model and regularly meet up outside of the office for team socials and company events. This is an opportunity to work on globally recognised technology solutions used by major brands throughout the world and become part of an exciting long term plan for sustainability, and a better future. 

About your new role 

As part of our exciting growth, we’re on the lookout for a versatile Delivery Manager to oversee the planning, execution and delivery of a wide range of projects. You will be responsible for ensuring that deliverables are completed on time and within budget, working cross-functionally with our outstanding development teams, stakeholders and clients. 

Key Responsibilities 

As a Delivery Manager, you are expected to undertake the following responsibilities as part of your day to day activities: 

  • Attending and/or leading daily team stand-ups to track progress of projects.
  • Leading on the delivery of all aspects of project management, including scope; definition; risk management; adaptable project scheduling; security management; and resource management. 
  • Coordinating resources to effectively ensure successful execution of the project plans and to ensure delivery of a quality project. 
  • Creating and maintaining project documentation and reports. 
  • Identifying and managing risks associated with each project stream, working with colleagues and senior management to mitigate them. 
  • Managing all aspects of the end to end technology and associated service release process. This includes the coordination of our build and test environment teams, ensuring they follow policies and processes, package release acceptance to business and client sign off, service roll-out planning, and release package testing.
  • Ensuring projects are accurately forecasted to support financial planning and capacity management. 
  • Managing project change requests through to completion. 
  • Managing relationships and communication with all project stakeholders both within NQC and within the client base. 
  • Implementing, monitoring, reporting, and evolving KPIs across teams, individuals, projects, sprints, and stories.

To be successful for this role, you will ideally meet these requirements: 

  • Proven experience of managing software or technology based projects.
  • You'll ideally hold a formal project management or related qualification (e.g. University degree, PRINCE2 or AgilePM). 
  • You'll have an understanding of agile project management principles/methodology, as well as a good understanding of the software development lifecycle. 
  • You will have the ability to translate technical concepts to non-technical individuals or groups. 
  • You will be able to identify areas where continuous improvement may be applied.
  • You'll have the ability to work on own initiative and as a member of a team. 
  • You'll have excellent interpersonal skills with people at all levels. 

Key Competencies 

  • Is consistently motivated, committed and able to perform duties in all situations.
  • Communicates and receives ideas, views and information to achieve understanding. 
  • Champions NQC’s values and consistently acts in a principled, open and conscientious manner, challenging unacceptable behaviour. 
  • Plans and prioritises activities and resources to maximise performance and minimise errors. 
  • Thinks creatively and embraces opportunities for change. 
  • Works collaboratively with cross-functional teams and acts as a team player while supporting colleagues.
  • Competitive salary package. 
  • 25 days holiday (Increasing with service) + bank holidays. 
  • Flexible hybrid working policy. 
  • Health Cash Plan. 
  • Regular company socials & events.
  • Private company pension scheme. 
  • 24/7 Access to a Virtual GP. 
  • Life Assurance (4 x Salary after probation period).
  • YuLife: Employments wellbeing and benefits.

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Delivery Manager, NQC

Join NQC as a Delivery Manager and make a tangible impact in the dynamic field of supply chain risk management. At NQC, we pride ourselves on our innovative and supportive working environment, where our diverse team collaborates on cutting-edge technology solutions used by major organizations, including the UK Government and the Automotive industry. You will play a pivotal role in overseeing various projects, ensuring they're delivered on time and within budget. Your day-to-day will involve leading daily stand-ups, managing resources, and maintaining comprehensive project documentation. You'll have the chance to work closely with our talented development teams, clients, and stakeholders to identify risks and drive continuous improvement. If you have a knack for translating technical concepts to non-technical individuals and a solid understanding of agile methodologies, you're just the person we're looking for to help steer our future growth. This position isn't just a job; it's an opportunity to contribute to our vision of creating a sustainable future through technology. Plus, enjoy the perks of a flexible working policy, regular company events, and a competitive salary package. Ready to embark on this exciting journey with us at NQC? We can’t wait to meet you!

Frequently Asked Questions (FAQs) for Delivery Manager Role at NQC
What are the key responsibilities of a Delivery Manager at NQC?

At NQC, a Delivery Manager is responsible for overseeing project execution from planning through delivery. This includes leading daily stand-ups, managing schedules, ensuring resource allocation, and identifying potential project risks. The Delivery Manager also plays a critical role in maintaining project documentation and reports, communicating effectively with all stakeholders, and managing change requests. Your leadership will help ensure that NQC’s projects meet quality and budget expectations.

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What qualifications are needed to become a Delivery Manager at NQC?

To be considered for the Delivery Manager position at NQC, you should ideally possess proven experience in managing software or technology projects. Having a formal project management qualification such as a degree in a related field or certifications like PRINCE2 or AgilePM will be advantageous. Familiarity with agile project methodologies and the software development lifecycle is also essential to thrive in our tech-driven environment.

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How does NQC support the professional development of Delivery Managers?

NQC values the growth of its employees, including Delivery Managers. Our company offers numerous opportunities for continuous learning and development, whether through formal training, mentorship, or involvement in exciting projects. We encourage our team members to take the initiative in identifying areas for improvement, which contributes to personal and professional advancement within the company.

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What soft skills are important for a Delivery Manager at NQC?

As a Delivery Manager at NQC, strong interpersonal skills are crucial as you'll be working with cross-functional teams and stakeholders at all levels. You should be an effective communicator, capable of translating technical information to non-technical audiences. Traits such as creativity, motivation, commitment, and the ability to think critically will also significantly benefit your success in this role.

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What kind of projects does a Delivery Manager at NQC oversee?

A Delivery Manager at NQC will oversee a variety of software projects, all aimed at enhancing supply chain risk management solutions. These projects can range from implementing new features within our platforms to ensuring that service releases go smoothly. You’ll be driving initiatives that help our tech solutions evolve to meet the demands of significant sectors like government and automotive.

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Common Interview Questions for Delivery Manager
Can you explain your experience with agile project management?

When answering this, highlight specific projects where you implemented agile methodologies. Discuss how you adapted to changing requirements and ensured team collaboration. Providing metrics on project success, such as time saved or improved output, can also strengthen your response.

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How do you handle project risks?

Focus on your systematic approach to risk management. Explain how you identify risks early, assess their potential impact, and implement mitigation strategies. Providing a specific example where your proactive measures led to a successful outcome will demonstrate your competence.

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What tools do you utilize for project management?

Be specific about the project management tools you’ve used, such as Jira, Trello, or Azure DevOps. Discuss how these tools support your workflow and enhance team communication. Mention any instances where a tool contributed to significant project improvements.

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Describe a challenging project you managed.

Use the STAR method (Situation, Task, Action, Result) to structure your answer. Share the context of the project, what made it challenging, the actions you took to overcome obstacles, and the positive result that followed. This demonstrates your problem-solving skills effectively.

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How do you ensure all team members are aligned on project goals?

Emphasize your communication strategy, including regular updates, meetings, and team collaboration tools. Discuss your commitment to fostering an open environment where all voices are heard and how you address any misalignment promptly.

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What is your approach to stakeholder management?

Highlight how you prioritize stakeholder engagement, keeping them informed, and soliciting their feedback throughout a project. Share techniques you use to balance competing interests while ensuring project alignment with company goals.

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How do you prioritize tasks within a project?

Discuss your methods for task prioritization, such as using a priority matrix or aligning tasks with project milestones. Providing an example where your prioritization led to timely project delivery will strengthen your credibility.

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Can you provide an example of a successful release you managed?

Structure your answer around a specific release event. Describe your planning, the coordination with various teams, any hurdles faced, and the outcome. Highlight the value this release brought to the company or clients.

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What techniques do you use to ensure efficient team collaboration?

Discuss the collaboration tools you implement and how you encourage open communication among team members. You could cite specific instances where promoting collaboration led to improved project outcomes.

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How do you handle change requests during a project?

Explain your structured approach to managing change requests, including assessing their impact, communicating with stakeholders, and implementing changes without disrupting project timelines. Highlight the importance of adaptability in your role.

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NQC is a global supply chain specialist, providing technology and insight to global industry and governments to help tackle supply chain challenges worldwide. NQC provides the automotive industry with a common technical platform for supply chain a...

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Full-time, hybrid
DATE POSTED
January 15, 2025

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