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Revenue Cycle Supervisor

Description

Do you want to be part of a leading, patient-centered organization where professionals come together to improve access to quality health care for all? At Oak Orchard Health, you can grow your career with the fulfilment and satisfaction of knowing that your work is making a difference in someone’s life. We have 8 medical offices located in communities throughout Western NY and we continue to expand and recruit top talent with our mission to ensure everyone has access to affordable, quality health care. Our diverse, highly skilled professionals are the reason for our success, from physicians to nurses to administrators and support personnel. If you’re passionate about serving all with excellence, equity, inclusion, respect, and dignity, we think you’ll fit right in! Diverse and bilingual candidates are encouraged to apply.


We offer:

  • Tuition Reimbursement and Student Loan Forgiveness (PSLF) Eligible!
  • Flexible schedule that promotes a healthy work life balance!
  • Competitive wages!
  • Comprehensive benefit package (health/vision/dental) that starts the first of the month after your hire date!
  • Retirement Plan 403(b) with a competitive company match
  • Organizational support of continuing education and professional development!
  • Company paid life Insurance!
  • Generous PTO package that includes Vacation time, Sick time, Personal Days, Floating Holidays, and Company paid holidays!


Responsible for managing the revenue cycle operations and liaison with the third-party billing organization to ensure proper processing of all payer claims. This would include research for accuracy, analyze reports, follow through actionable reports, and oversee process of appropriate billing. Oversight of accounts receivable, payment posting, reconciliations, reviewing patient statements, payment arrangements across organization, sliding fee management, etc. Oversight of all activities related to billing at all locations, provides support to the providers and front office staff.


Job Responsibilities

  • Act as the liaison for the third-party billing company
  • Manage Accounts Receivable related to all claims and ensure reconciliation with the general ledger. This involves working closely with the Senior Accountants. Analyzes reports and initiates immediate follow-through with third party billing organization for correcting identified billing problems.
  • Provides updates on accounts/claims to leadership, as appropriate and requested.
  • Ensure timely resubmission of claims within client assigned status buckets. Perform weekly audits to ensure proper billing/coding on claims, provide reports to Chief Financial Officer and Leadership, correct claims appropriately and assist in re-training.
  • Assist in the development and implementation of billing policies and procedures.
  • Review and approve weekly patient statements before being processed/billed. Participate meetings with third party billing organization and insurance payer representatives, as needed,
  • Stay apprised with billing/coding updates and communicate updates to leadership and clinical staff, providing training if needed.
  • Prepare reports as needed for audits.
  • Assist the front office, patient representatives and providers as needed. Provide training and support.
  • Works with credentialing team to ensure proper processes are in place for accurate billing for par providers.
  • Manage vendors related with revenue cycle operations.
  • Manage staff and provide guidance and training, as applicable.
  • Travel to other locations is required
  • Other duties as assigned


Requirements

Skills I Qualifications

  • High attention to detail and extremely organized Proficient with MS Office, specifically excel
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strict adherence to confidentiality of all information related to Health Center patients and organizational information.
  • Ability and willingness to travel between sites as needed

Education I Experience

  • Associate Degree in Medical, Medical Office Assistant or similar accounting degree, preferred.
  • Experience with Federally Qualified Health Center billing practices.
  • 5+ years' experience working with coding and billing, required.
  • Certified Medical Billing Specialist/Medical Coder highly preferred.

Comprehensive Benefits:

  • Health / Dental /Vision Insurance
  • Retirement Plan
  • Tuition Reimbursement
  • Public Service Loan Forgiveness
  • Generous Time Off

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Revenue Cycle Supervisor, Oak Orchard Health

Are you ready to take the reins as a Revenue Cycle Supervisor at Oak Orchard Health in Brockport, New York? Join a passionate team dedicated to enhancing access to quality health care for every individual. At Oak Orchard, you’ll find a workplace that values your contributions, supports your career growth, and allows you to make a real impact in the community. Your role will be vital in managing the revenue cycle operations, serving as the critical liaison with our third-party billing organization to ensure the seamless processing of payer claims. You will oversee accounts receivable, ensure accuracy in billing, analyze reports, and tackle any issues head-on. Additionally, you’ll support the providers and front office staff, guiding them while also providing training where needed. We pride ourselves on our team of dedicated professionals—doctors, nurses, and administrative staff—all committed to serving the community with excellence, equity, and respect. Not only will you benefit from a competitive salary and a comprehensive benefits package that includes tuition reimbursement, flexible schedules, and generous paid time off, but you’ll also have opportunities for professional development. If you’re detail-oriented, organized, and possess strong analytical skills, we encourage you to apply and be part of a caring team that is paving the way for accessible health care in Western New York.

Frequently Asked Questions (FAQs) for Revenue Cycle Supervisor Role at Oak Orchard Health
What are the responsibilities of a Revenue Cycle Supervisor at Oak Orchard Health?

As a Revenue Cycle Supervisor at Oak Orchard Health, you will manage revenue cycle operations and liaise with third-party billing organizations to guarantee accurate payer claims processing. You will oversee accounts receivable, perform audits, develop billing policies, and support both clinical staff and front office personnel. Your role also includes analyzing reports, ensuring timely claim resubmissions, and providing essential training on billing practices.

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What qualifications are necessary for a Revenue Cycle Supervisor position at Oak Orchard Health?

To qualify for the Revenue Cycle Supervisor position at Oak Orchard Health, you should have an Associate Degree in a relevant field, preferably related to medical billing or accounting. Additionally, a minimum of 5 years of experience in coding and billing is required, along with familiarity with Federally Qualified Health Center billing practices. Certification as a Medical Billing Specialist or Medical Coder is highly preferred.

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How does Oak Orchard Health promote professional development for Revenue Cycle Supervisors?

At Oak Orchard Health, professional development is a priority. The organization offers support for continuing education and training, ensuring that Revenue Cycle Supervisors remain informed about the latest billing and coding updates. You’ll have opportunities to attend workshops and conferences, further enhancing both your skills and career trajectory.

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What benefits can a Revenue Cycle Supervisor expect at Oak Orchard Health?

Revenue Cycle Supervisors at Oak Orchard Health enjoy a comprehensive benefits package that includes health, dental, and vision insurance, competitive wages, a retirement plan with a company match, tuition reimbursement, and a generous time-off policy. This includes vacation time, sick days, personal days, and company holidays, promoting a healthy work-life balance.

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What is the work environment like for a Revenue Cycle Supervisor at Oak Orchard Health?

The work environment for a Revenue Cycle Supervisor at Oak Orchard Health is collaborative and supportive, filled with dedicated professionals committed to delivering quality patient care. Team members are encouraged to share insights, work together, and foster an inclusive workplace that values equity and respect. This dynamic fosters a positive atmosphere to thrive professionally.

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Common Interview Questions for Revenue Cycle Supervisor
Can you explain your experience with revenue cycle management?

When answering this question, highlight your specific experiences managing revenue cycle processes, including accounts receivable, billing practices, and interactions with third-party billing organizations. Discuss any challenges you've encountered and how you have addressed them to demonstrate your problem-solving abilities.

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What strategies do you use to ensure timely claim submissions?

Discuss your organizational skills and any software or systems you’ve used to track claim statuses. Also, mention how you communicate with your team and third-party billing staff to stay on top of deadlines and ensure compliance with regulations.

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How do you handle discrepancies in billing reports?

Focus on your analytical skills and provide a clear process you follow when discrepancies arise. This could include conducting thorough investigations, collaborating with relevant departments, and updating procedures to prevent future issues, showing that you take initiative.

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What is your experience with training staff on billing procedures?

Share specific examples where you've conducted training sessions or developed training materials. Highlight your approach to fostering understanding and ensuring that all staff members are equipped with the knowledge they need to excel in their roles.

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How do you stay updated on billing and coding regulations?

Discuss your commitment to continual learning. Mention any resources, associations, or professional networks you follow, or training programs you attend. This illustrates your proactive approach to compliance and professionalism in your field.

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Can you describe a time when you improved a billing process?

Provide a specific example that demonstrates your capability to analyze existing processes and implement changes that led to improved efficiency or accuracy. Be sure to mention the outcomes and any feedback received from your team or leadership.

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How do you prioritize tasks in a busy revenue cycle environment?

Highlight your time management skills, mentioning tools and techniques you use to prioritize your workload effectively. Provide an example of a time when you handled multiple tasks and how you ensured nothing fell through the cracks.

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What software and tools are you proficient in for revenue cycle management?

List any relevant software you've used, such as billing systems, spreadsheets, or coding software. Provide context on how you've leveraged technology to streamline processes and improve results.

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Why do you want to work at Oak Orchard Health as a Revenue Cycle Supervisor?

Articulate your passion for healthcare and how Oak Orchard Health's mission aligns with your values. Discuss your commitment to serving the community and how you see yourself contributing to their goals of improving healthcare access.

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What qualities do you believe are essential for a successful Revenue Cycle Supervisor?

Share key traits such as attention to detail, strong communication skills, leadership capabilities, and a collaborative mindset. Explain how these qualities contribute to successful revenue cycle management and team dynamics.

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OAK ORCHARD HEALTH HAS BEEN A TRUSTED HEALTH CENTER FOR DECADES. IN FACT, WE’RE HERE BECAUSE OF A SEED OF PASSION—PLANTED IN 1973—TO SERVE LOCAL FAMILIES AND FARM WORKERS. TODAY, WE HAVE MULTIPLE LOCATIONS THROUGHOUT THE REGION WHERE YOU AND YOUR ...

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Full-time, on-site
DATE POSTED
April 16, 2025

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