Sr. Operations Manager | Full-Time | Mobile Convention Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Under the supervision of the Assistant General Manager, the Sr. Operations Manager manages and coordinates the day-to-day operations of the facility (Convention Center and exhibition hall/meeting rooms), including engineering, maintenance, set-up / changeovers, custodial/housekeeping, Public Safety and grounds keeping. Provides overall administrative planning, direction, and policies to operating managers maintaining the highest quality service program to ensure client satisfaction. Assists in the development and management of annual Operations Department budget.    

This role pays an annual salary of $60,000-$63,000.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until June 20, 2025.

Responsibilities

• Plan, coordinate, and review the work plan for convention, Tradeshow & Expo operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor workflow; review and evaluate work products, methods and procedures.
• Oversees daily operation and maintenance of the facility and all systems.
• This includes HVAC, sound, lighting, fire protection, life safety, workplace safety, communications, video boards, etc.  
• Works closely with the Event Department in the advancing and communicating of event information to the appropriate departments and staff.
• Develops pre-event department expense estimates for the Event Department and Finance Department.
• Oversees Custodial services for entire facility including daily cleaning, pre-event, event and post-event cleaning.
• Assists in the administration of Set up (in house) and other labor groups.
• Oversees the operation of event set-up and tear-down, i.e. stage risers, chairs, signs, etc.  
• Assists in negotiation and administration of contracts with outside vendors including pest control, elevator & escalator, seasonal landscaping, etc.  
• Schedules and oversee the operations managers, changeover supervisors, building mechanics, building services staff, etc.  
• Participate in the development and administration of the Operations Department budget.
• Forecasting of future funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement adjustments as necessary. 
• Order supplies and materials for building supplies and maintenance within budget guidelines.  
• Acts as co-liaison with county, City and State Services for numerous facility related functions (City Codes, Fire Safety Codes, Parking, Licenses, permits, etc). 
• Responsible for Health & Safety compliance.
• Represents Operations Department in absence of Director of Operations.
• Other duties as assigned by Director of Operations.

Qualifications

• College or Technical degree required.
• Minimum of five (5) years’ experience in facility operations management.
• Ability to work event nights, weekends and holidays as required.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.