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Major Account Manager - job 1 of 6

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

We are looking for a high-touch sales representative in our Strategic Account Sales department. You will be primarily responsible for Toyota Motor Corporation and Toyota Group accounts. You will pair with a Sales Engineer (SC) and work with internal and external partners to generate leads and build relationships with executives. We have a strong market share in our field and support our customers' digital transformation efforts from a security perspective. Therefore, smooth communication with management and decision makers is essential. You will be engaged in sales activities with the aim of becoming a trusted security consultant for our customers.

Your Impact

  • You will create security proposals for customers and develop action plans to realize them as a business
  • Collaboration with each department within the company, such as product sales and marketing teams, is important to increase awareness in your market and generate leads

Qualifications

Your Experience

Required

  • 5+ years of high-touch sales experience in the IT industry (security industry experience is not required, but experience in software sales, hardware sales, or SIer sales is preferred)
  • Experience selling to enterprise companies

Wanted

  • Experience in the security industry
  • Sales experience for the automotive or manufacturing industry

Desired Qualities

  • Excellent communication skills and self-management
  • Work-level English reading, writing, and speaking skills

Additional Information

The Team

As part of the Strategic Account Sales department, we are responsible for acquiring new strategic key accounts and managing existing accounts. We aim to propose the optimal product portfolio to our clients through the wide range of products and solutions we offer.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$60000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Major Account Manager, Palo Alto Networks

If you’re looking for an exciting opportunity to make a difference in cybersecurity, then the Major Account Manager role at Palo Alto Networks is a perfect fit for you! This remote position in Japan allows you to dive deep into strategic account management, focusing on one of the biggest giants in the automotive industry: Toyota Motor Corporation. Here, you won't just be selling; you'll be forging meaningful relationships with top executives. You'll collaborate with a Sales Engineer and various internal teams to create tailored security proposals that support Toyota's digital transformation journey. What’s really cool is that your work will be pivotal in positioning Palo Alto Networks as a trusted security consultant, ensuring our customers feel safe in their digital endeavors. You’ll have the chance to apply your high-touch sales experience, ideally 5 years or more in the IT sector, as you work closely with key stakeholders. The role requires excellent communication skills in English, and while experience in cybersecurity is a plus, it's not a strict requirement. Therefore, if you've sold software, hardware, or have SIer sales background, you definitely have what it takes to succeed here. Join us, where your innovative ideas and collaborative spirit will contribute to a safer digital world every day!

Frequently Asked Questions (FAQs) for Major Account Manager Role at Palo Alto Networks
What are the key responsibilities of a Major Account Manager at Palo Alto Networks?

As a Major Account Manager at Palo Alto Networks, your primary responsibilities include managing the strategic account of Toyota Motor Corporation, collaborating with Sales Engineers, and developing tailored security proposals. You'll work closely with internal teams to generate leads and create action plans that support the customer's digital transformation efforts.

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What qualifications do I need to become a Major Account Manager at Palo Alto Networks?

To be considered for the Major Account Manager position at Palo Alto Networks, you should have over 5 years of high-touch sales experience in the IT industry, preferably in software or hardware sales, along with excellent communication skills. Experience selling to enterprise companies is also a plus.

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Is experience in the cybersecurity industry necessary for the Major Account Manager role at Palo Alto Networks?

While experience in the cybersecurity industry is desired, it is not a strict requirement for the Major Account Manager role at Palo Alto Networks. Candidates with a background in IT sales, especially in software and hardware, are encouraged to apply.

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How does collaboration play a role in the Major Account Manager position at Palo Alto Networks?

Collaboration is crucial for a Major Account Manager at Palo Alto Networks. You'll need to work closely with the Sales Engineer, product sales, and marketing teams to increase market awareness and generate leads for security proposals tailored to clients like Toyota Motor Corporation.

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What personal qualities are desirable for a Major Account Manager at Palo Alto Networks?

Palo Alto Networks values personal qualities that enhance team dynamics. For the Major Account Manager role, excellent communication, strong self-management skills, and the ability to work collaboratively with diverse teams are essential to succeed.

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Common Interview Questions for Major Account Manager
Can you describe your sales experience and how it applies to the Major Account Manager role?

It's essential to highlight specific examples of your previous sales experience, focusing on your achievements and how they relate to the requirements of the Major Account Manager role at Palo Alto Networks. Discuss your familiarity with enterprise accounts and any relevant industries.

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How do you approach building relationships with senior executives?

Demonstrate your relationship-building techniques, focusing on your ability to listen actively, understand client needs, and communicate effectively. Providing examples of previous successful partnerships can strengthen your answer.

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What do you know about Palo Alto Networks’ mission and products?

Research Palo Alto Networks’ mission and their wide range of cybersecurity products. Share your insights about how their solutions help businesses transform digitally and how they align with your vision as a Major Account Manager.

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What strategies would you use to develop security proposals for customers?

Discuss your strategic approach to gathering client information, understanding their needs, and collaborating with internal teams to create customized security proposals that effectively address customer challenges.

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How do you handle objections from clients while selling?

Explain your approach to handling objections, emphasizing your ability to listen to client concerns, provide relevant solutions, and reassure them about the benefits of your product, ensuring a positive client experience.

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Describe your experience working in a team environment.

Share specific examples focusing on how you collaborate with diverse teams, emphasizing communication, flexibility, and your role in achieving shared goals that impact account success.

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How do you keep track of your sales leads and activities?

Talk about your organizational methods, tools you use (like CRM software), and your approach to prioritizing leads and following up effectively to maintain strong client relationships.

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Can you give an example of a challenging sale and how you overcame it?

Share a specific situation where you faced challenges during a sale. Discuss your problem-solving techniques, how you adjusted your approach, and the outcome of the situation.

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What motivates you in a sales role?

Identify specific motivations, such as achieving targets, impacting client success, and driving innovative solutions, along with personal stories that illustrate your passion for sales.

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Why do you want to work at Palo Alto Networks as a Major Account Manager?

Convey your enthusiasm for their mission, values, and the chance to work on significant accounts like Toyota. Share how you can contribute to the team and support their commitment to cybersecurity.

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Being the cybersecurity partner of choice, protecting our digital way of life.

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Full-time, remote
DATE POSTED
December 13, 2024

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