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Infrastructure & Reliability Engineer

Note: Partly is headquartered in Christchurch but has employees across NZ, AU, IN, PH, JP, UK and the EU. If you are not based in Christchurch, we will fly you to HQ for 2 weeks for onboarding, as well as 1 week per quarter for our “Season Openers” (we pay for your travel and accommodation). If you are relocating to Christchurch from NZ or from overseas, we can also assist with relocation costs.

🚀 Our story

Partly's mission is to connect the world's parts and we're doing that by building the first global platform for replacement parts, starting with auto parts. Our big vision is to accelerate the world towards a sustainable future where waste is eliminated and all replacement parts are universally searchable, accessible and available to all.

Founded by ex-Rocket Lab engineers, we utilise cutting-edge technology to solve challenging but exciting problems that make a huge impact in a $1.9 trillion industry. We've more than tripled our team over the last 12 months and expect to double in size again over the coming 12 months. We're a global team spanning both Europe and Australasia.

We provide a scalable digital infrastructure solution to some of the world's largest businesses and the most exciting startups. Partly's solutions are integrated across hundreds of companies globally, providing the backbone for cataloguing and managing parts online.

Our investors in Blackbird Ventures (Canva, CultureAmp etc.), Square Peg, Octopus Ventures, Hillfarrance, Icehouse, Peter Beck (Rocket Lab), Akshay Kothari (Notion Co-Founder) and Dylan Field (Figma Co-Founder).

We're continuing to build a world-class team and ensuring Partly is a place where people can do the best work of their lives. We're proud of the culture we've built at Partly, and our values are lived throughout every experience.

🖍️ This role

We are looking for an exceptional Infrastructure & Reliability Engineer to take ownership of Partly’s cloud and on-prem infrastructure. Reporting to the SRE team lead, you will play a crucial role in maintaining and enhancing our systems across both on-premise and cloud environments. You’ll ensure our networks, platforms, and tools are scalable, secure, and reliable, enabling our engineers to focus on building impactful software. This is a senior role, which means you are expected to operate with a high level of autonomy, leadership, and strategic thinking in your domain. If you are excited by the prospect of designing and supporting the backbone that connects the world’s parts, this role is for you!

💻 What will you do

  • Cloud Infrastructure & Automation: Ensure the stability, scalability, and security of our cloud infrastructure in Google Cloud Platform (GCP). Leverage Infrastructure-as-Code and automation (Terraform, GitOps with ArgoCD, etc.) to deploy and manage our Kubernetes clusters and other cloud resources in a repeatable, automated way. Continuously improve our deployment processes and tooling to support a fast-paced engineering team.

  • CI/CD & Developer Tooling: Take ownership of running development critical systems and tools, such as GitLab and CI workers infrastructure to maximize developer productivity. Maintain and improve developer environments, making it easy for engineers to build, test, and deploy code efficiently.

  • Security & Compliance: Lead the infrastructure side of our security and compliance processes. Implement best practices for network and cloud security, manage access controls, and own the preparation and execution of security audits (e.g. ISO 27001). You’ll ensure we meet or exceed requirements for security compliance and maintain documentation/policies to pass audits.

  • On-premise infrastructure: Manage our on-premise infrastructure – including servers and our development Kubernetes clusters – to ensure great developer experience and seamless operations.

  • Cost Optimisation: Monitor and optimise costs across our cloud and on-prem infrastructure, ensuring we get maximum value from our investments. Make recommendations for resource allocation or architecture changes to improve cost-efficiency without sacrificing reliability or performance.

  • Cross-Functional Collaboration: Work closely with developers, data engineers, and leadership to plan infrastructure needs and improvements. Provide tooling, guidance and training to the engineering team on DevOps best practices, and collaborate during software delivery to ensure smooth integrations from code to production. When you see a problem or an opportunity to improve, you drive the solution.

Want to learn more about the problems we're solving and the culture we're building at Partly? Hear directly from our team here: https://shorturl.at/iAFUX

🥷 Your skills

  • Experience Level: Professional experience in infrastructure, DevOps, or site reliability engineering roles. We’re seeking a track record of ownership over critical systems and successful delivery of complex projects. You should be comfortable operating independently and influencing technology direction.

  • DevOps & SRE Expertise: Hands-on experience with modern DevOps/SRE practices and tooling – for example, continuous integration pipelines (GitLab CI or similar), containerization (Docker/Kubernetes), infrastructure-as-code (Terraform), and GitOps workflows (ArgoCD or equivalent). You have designed, built, and maintained scalable infrastructure and CI/CD systems in a cloud environment.

  • Networking & IT Administration: Strong understanding of networking fundamentals (TCP/IP, DNS, firewalls, VPNs).

  • Cloud & Systems Knowledge: Deep familiarity with at least one major cloud platform and Linux systems administration. You can tune servers, manage databases/storage, and wrangle Kubernetes clusters. You are confident scripting or coding (e.g. in Bash, Python, or Go) to automate tasks and build tooling.

  • Security Mindset: Practical experience implementing security best practices in an IT or cloud environment. You understand concepts like least privilege, secrets management, network segmentation, OS hardening, and you’ve helped an organisation stay compliant with frameworks such as ISO 27001, SOC 2, or similar.

  • Ownership & Leadership: High degree of ownership and bias for action, with a proactive approach to solving problems. You take initiative and don’t wait to be told what to do. You have demonstrated leadership through mentoring junior engineers or leading small teams/projects, even if not formally a manager.

  • Collaboration & Communication: Excellent communication skills (written and verbal) and a collaborative attitude. You can work across teams and departments – from explaining technical issues to non-technical colleagues, to coordinating with engineers on deployments. You value teamwork and knowledge sharing.

  • Adaptability: Willingness to wear multiple hats and adapt to evolving needs. In a fast-growing startup environment, requirements can change – you’re excited by the chance to learn new skills, take on new challenges, and grow with the role.

  • Bonus Points: Experience in a high-growth startup environment, which means you’re used to the pace and ambiguity. Any prior experience maintaining security compliance and certifications in a company is a plus. If you have used specific tools we use (GCP, ArgoCD, GitLab CI, Kafka, etc.), that’s great – if not, you can learn quickly.

Please note: if you don't have all the skills/experience listed above but believe you could be outstanding in this role, please still consider applying. Many folks, especially those from underrepresented or marginalised groups, often count themselves out. Please allow us to learn more about you and why you're exceptional!

🪅 Benefits

  • Take time when you need it. Our Partly time-off framework is simple - no questions asked. We work extremely hard and we trust our people to take the time they need to recharge.

  • Zero-hierarchy & no ‘new joiner projects’. Solve robust engineering challenges from day one, without bureaucracy blocking you. We want you to get stuck in and see how you make an impact on our customers

  • Dedicated Employee Experience Team. A dedicated team to help you feel connected, planted & make it really easy for you to do your best work.

  • Competitive base salary + equity. While we're a startup, we offer competitive salaries and attractive equity options for all global full-time employees. We believe everyone should have a stake in being an owner

  • Parental leave and flexible return to work. Return to work how it best suits you. Primary carers can return with 4-day weeks (100% pay for the first 12 weeks). Secondary carers get 10 days full pay.

  • Flexible working hours. We combine flexibility with an in-office presence. Choose when and where it suits you to work - no mandatory 9-5. ****Have more control over when, and how you work to maintain presence with life commitments, as well as maximise professional productivity, growth and development.

  • Focus Days & Ergonomic workspace. Two days per week, with zero meetings, dedicated solely to uninterrupted deep work with sit-stand desks, ergonomic chairs & plenty of quiet spaces

  • Generous relocation allowance. We support your move to join our motivating environment with some of the world’s sharpest minds.

  • Brand new, architecturally designed offices in Christchurch CBD and on Auckland’s Karangahape Road. Enjoy free snacks, drinks on tap, top quality coffee, social areas, and some of the best cafes a stone's throw away.

  • Team connection. Monthly team lunches, celebrating our wins, happy hours and more!

  • Sustainable Workplace. We’re committed to sustainability — join us to make a massive global environmental impact by eliminating waste

  • Regular L&D opportunities. Whether it’s during a ‘Lunch n Learn’ or hearing from a unicorn CEO at a Fireside chat, you’ll have the opportunity to constantly learn

  • Quarterly full team weeks. Join the entire company to meet at the nearest centralised location (Christchurch, Manila or London) to connect, realign on our strategy and stay motivated

  • Annual global Offsite. Step away from the day-to-day for big-picture strategy, deep team bonding in a remote location with the entire global team.

Average salary estimate

$110000 / YEARLY (est.)
min
max
$100000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Infrastructure & Reliability Engineer, Partly

Are you ready to make a significant impact in the world of technology? At Partly, we are on the lookout for an exceptional Infrastructure & Reliability Engineer to join our team in Christchurch. You will have the unique opportunity to take ownership of our cloud and on-prem infrastructure, ensuring we remain a global leader in the replacement parts industry. Imagine being part of a company that has a vision to create a sustainable future by eliminating waste in a $1.9 trillion industry. Backed by renowned investors, Partly is harnessing cutting-edge technology and a world-class team to make this dream a reality. As an Infrastructure & Reliability Engineer, you will be pivotal in maintaining and enhancing our scalable, secure platforms, enabling our engineers to focus on what they do best. Your role will involve everything from cloud infrastructure automation using Google Cloud Platform to leading our security and compliance processes. You’ll collaborate with a diverse group of talented professionals who are just as passionate about solving impactful problems as you are. With a culture built on collaboration and innovation, you’ll feel empowered to drive solutions for the complex challenges we face. Plus, with our zero-hierarchy structure, you won't have to deal with red tape; you can dive right in and make a difference from day one. So, if you're excited about elevating your career in a dynamic, supportive environment, this could be the perfect role for you!

Frequently Asked Questions (FAQs) for Infrastructure & Reliability Engineer Role at Partly
What are the main responsibilities of an Infrastructure & Reliability Engineer at Partly?

As an Infrastructure & Reliability Engineer at Partly, your responsibilities will primarily revolve around owning and maintaining both cloud and on-premises infrastructure. You'll ensure our systems are scalable, secure, and reliable, focusing on cloud infrastructure automation, CI/CD processes, and developer tooling. Additionally, you'll lead security and compliance efforts, manage our on-prem infrastructure, optimize costs, and collaborate cross-functionally with developers to enhance developer productivity.

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What qualifications are needed for the Infrastructure & Reliability Engineer position at Partly?

Candidates for the Infrastructure & Reliability Engineer position at Partly should have professional experience in infrastructure, DevOps, or site reliability engineering. You should demonstrate hands-on experience with DevOps practices, cloud platforms (preferably Google Cloud Platform), and tools like Terraform or Kubernetes. A strong understanding of networking fundamentals, security best practices, and excellent communication skills are also necessary to excel in this role.

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How does Partly support the onboarding process for remote Infrastructure & Reliability Engineers?

Partly is dedicated to ensuring a smooth onboarding experience for remote Infrastructure & Reliability Engineers. If you're not based in Christchurch, the company offers to fly you to HQ for two weeks for onboarding, as well as one week per quarter for team events. Partly also provides assistance with relocation costs if you're moving to Christchurch, ensuring a seamless transition into the team.

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What tools and technologies will I be using as an Infrastructure & Reliability Engineer at Partly?

As an Infrastructure & Reliability Engineer at Partly, you will work with a variety of modern technologies. Key tools include Google Cloud Platform for cloud infrastructure, Terraform for infrastructure as code, ArgoCD for GitOps workflows, and you will also have hands-on experience with CI/CD tools like GitLab. Additionally, familiarity with containerization methods such as Docker and Kubernetes will be essential in your role.

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What is the work culture like at Partly for an Infrastructure & Reliability Engineer?

At Partly, the work culture emphasizes collaboration and autonomy. You'll be encouraged to take ownership of your projects and actively engage with cross-functional teams to create impactful solutions. With a zero-hierarchy approach, there are no bureaucracy barriers, allowing you to dive into complex engineering challenges from day one. Partly fosters an environment that values learning and growth, with regular opportunities for professional development.

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Common Interview Questions for Infrastructure & Reliability Engineer
Can you describe your experience with cloud infrastructure, particularly Google Cloud Platform?

When answering this question, highlight your hands-on experience with Google Cloud Platform. Discuss specific projects where you've implemented cloud solutions, detailing the family of services you used and how they solved operational challenges or improved performance. Focus on aspects like cost optimization, security configurations, and automation techniques, emphasizing the impact of your contributions on organizational efficiency.

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What strategies do you employ for ensuring high availability and reliability in cloud systems?

It’s important to discuss best practices like implementing multi-region deployments, utilizing auto-scaling, and leveraging load balancers. Mention the importance of continuous monitoring and incident response strategies, as well as how you have applied these practices in previous roles. Providing examples of real situations you’ve managed can also add weight to your response.

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How do you approach cost optimization for cloud infrastructure?

In your response, outline specific strategies you have developed or used, such as rightsizing instances, using reserved capacity, and monitoring spending through dedicated cloud cost tools. Mention any experiences where you successfully optimized expenditures while maintaining or improving performance, discussing the measurable outcomes that resulted.

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Discuss a time when you led a project to improve security compliance. What steps did you take?

For this question, share a clear example where you identified security gaps and executed a compliance-driven project. Detail the steps you took, including risk assessments, strategy development, and implementation of controls in line with frameworks like ISO 27001. Explain the importance of cross-team collaboration, as well as any ongoing monitoring processes you established to maintain compliance.

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What’s your experience with continuous integration and continuous deployment (CI/CD)?

When tackling this question, showcase your proficiency with CI/CD pipelines. Discuss the tools you've used (like GitLab CI) and the diverse projects you’ve implemented CI/CD for. Detail how these practices enhanced the developer experience, increased deployment frequencies, and reduced errors, and describe your approach to making CI/CD processes efficient and reliable.

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How do you ensure effective communication with non-technical stakeholders?

Answer this question by emphasizing examples from your experience where you've bridged the gap between technical and non-technical parties. Highlight your skills in breaking down complex topics into understandable ideas, using visuals or analogies when necessary. Explain how you ensure alignment and effective collaboration through regular updates and feedback mechanisms.

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What is your experience with infrastructure as code, and how have you applied it?

In your response, discuss your familiarity with tools like Terraform or similar platforms for infrastructure as code initiatives. Provide concrete examples of how you have scripted infrastructure provisioning and management tasks, including benefits such as increased consistency, repeatability, and speed in deployments. Highlight specific projects where these capabilities had a substantial impact.

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How do you handle failures or incidents in production environments?

When discussing this, highlight your systematic approach to incident management, which includes establishing protocols for diagnosis, response, and recovery. Discuss how you apply post-mortem analysis to prevent future occurrences and improve infrastructure resilience. Include your experience with monitoring tools and alert systems that help you act quickly to mitigate issues.

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Can you give an example of how you’ve mentored junior engineers or peers?

When answering, reflect on a mentorship scenario where you guided a junior engineer or a peer through a challenging technical issue. Detail your approach to providing support and feedback, emphasizing the importance of fostering a collaborative learning environment. Share the outcomes of your mentorship and how it benefited both the individual and the team.

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What motivates you to work as an Infrastructure & Reliability Engineer?

In your response, focus on your passion for technology and your drive to solve complex problems. Discuss how you enjoy building reliable systems that have real-world implications, like contributing to sustainability or efficiency within large organizations. Articulate how this motivation aligns with the mission and values of Partly, making your application compelling.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

Partly is developer of databases and solutions for matching buyers and sellers in the auto parts sector. The company offers a database system, an inventory and fitment management solution for car parts, and promises to launch an online parts mark...

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Full-time, hybrid
DATE POSTED
April 17, 2025

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