Job details

Norwegian Speaking Customer Service Digital Payment Platform - Remote in Greece

Patrique Mercier Recruitment PT is thrilled to offer an exciting opportunity for a Norwegian Speaking Customer Service Representative to join a leading Digital Payment Platform in a remote role based in Greece. As a part of a dynamic and innovative team, you will provide essential support to Norwegian-speaking customers, helping them navigate the world of digital payments with ease. This position is perfect for individuals who are passionate about technology, thrive in a customer-oriented environment, and are eager to assist others in achieving seamless financial transactions.

Key Responsibilities

Deliver exceptional customer support in Norwegian by addressing inquiries related to the digital payment platform and its features.
Assist customers with account setup, troubleshooting issues, and facilitating financial transactions effectively.
Document customer interactions accurately, maintaining thorough records for quality assurance and future reference.
Collaborate with internal teams to escalate and resolve complex inquiries, ensuring customers receive timely and effective solutions.
Stay informed about current products, services, and industry trends to provide informed assistance and recommendations.
Proactively engage with customers to ensure their needs are met and they are fully satisfied with the services provided.
Participate in ongoing training sessions to enhance your skills and knowledge about the platform and digital payment trends.

Fluency in Norwegian and proficient English communication skills, both written and spoken, are essential.
Previous experience in customer service, particularly in the fintech or digital payments sector, is preferred.
Strong problem-solving abilities with a focus on achieving customer satisfaction in all interactions.
Excellent communication skills, with the capacity to build rapport and engage effectively with a diverse range of customers.
Able to work independently in a remote environment while managing time and responsibilities efficiently.
Attention to detail and strong organizational skills for managing inquiries and maintaining accurate records.
A genuine interest in digital payment technologies and financial solutions is an advantage; however, comprehensive training will be provided.

Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
Professional growth & development opportunities.
Competitive performance bonuses.
Competitive monthly salary + 2 extra salaries per year.
Health care benefits and numerous other discounts.
Fully paid training by certified instructors.
State of the art premises, providing a great working environment with relaxing break areas.
Special events as well as community & social responsibility initiatives.
Referral Program: Bring your friends and receive great bonuses!
Free Greek language courses.
Work for a Great Place to Work-Certified Company.

Average salary estimate

$30000 / YEARLY (est.)

min

max

$24000K

$36000K

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What You Should Know About Norwegian Speaking Customer Service Digital Payment Platform - Remote in Greece, Patrique Mercier Recruitment PT

Patrique Mercier Recruitment PT is excited to invite candidates to apply for the Norwegian Speaking Customer Service Representative position at a leading Digital Payment Platform. This remote role, which you can enjoy from the comfort of Greece, offers you the chance to join a vibrant, tech-savvy team. Here, you'll be at the front lines of supporting our Norwegian-speaking customers, assisting them in navigating the intricate world of digital payments. With a strong focus on customer satisfaction, your role involves answering inquiries, troubleshooting issues, and ensuring smooth financial transactions. There’s no better way to make a real difference in people's lives than by helping them confidently manage their money. You will document each customer interaction with care and work with other internal teams to tackle complex queries, proving that teamwork truly makes the dream work. In this position, you'll enhance your knowledge about our products and the ever-evolving industry trends, allowing you to provide tailored customer assistance. The ideal candidate will have fluent Norwegian skills and solid English proficiency, combined with a knack for problem-solving and a passion for technology. If you’re eager to thrive in a supportive, dynamic environment that values professional growth and personal satisfaction, this opportunity is perfect for you. Plus, with numerous benefits such as a competitive salary, fully paid relocation package, professional development opportunities, and health benefits, you’ll feel valued every step of the way. Are you ready to take your career to the next level with us?

Frequently Asked Questions (FAQs) for Norwegian Speaking Customer Service Digital Payment Platform - Remote in Greece Role at Patrique Mercier Recruitment PT

What are the key responsibilities of the Norwegian Speaking Customer Service Representative at Patrique Mercier Recruitment PT?

As a Norwegian Speaking Customer Service Representative at Patrique Mercier Recruitment PT, you will be responsible for providing exceptional support to Norwegian-speaking customers. This includes assisting with inquiries related to the digital payment platform, helping with account setup, troubleshooting issues, facilitating financial transactions, and documenting customer interactions accurately. You’ll also need to stay informed about products and trends in the digital payments industry.