Senior User Experience Designer

Job Title : Senior UX DesignerLocation : US or Canada (Remote)SummaryPearson VUE is disrupting the way individuals get their certification or licensing, by providing the next generation of testing and assessment solutions where we are focused on creating a frictionless and seamless testing and exam preparation experiences. The Customer Experience (CX) Team at Pearson VUE are change agents who strive to design best-in-class product experiences for our learners, candidates, educators and clients.Role Overview:  Pearson VUE is looking for a Senior UX Designer to join our growing design team focused on creating intuitive, inclusive, and impactful digital experiences for test-takers, learners, educators and administrators across the globe. In this role, you will take ownership of the end-to-end product design process, contribute to strategic decisions, and deliver user-centric solutions. You will work closely with cross-functional teams including product managers, architects, researchers, content specialists and your fellow designers. This role requires deep expertise in UX and UI design and comfort conducting lightweight user research to validate your work. A visual design background is an asset.Key Responsibilities:    Core Design:  Lead the end-to-end product design process across web and mobile platforms—from concept to polished execution—including design for products within the Achieve platform, which spans learning, practice, and certification workflowsDesign intuitive, accessible, and inclusive user experiences that solve real user problems and align with business goals. Create and iterate on design artifacts such as user flows, wireframes, high-fidelity mockups, interactive prototypes, and design specifications. Contribute to Pearson VUE’s design system , ensuring consistency is maintained across our portfolio of products. Collaborate with product, managers and , engineerings, and accessibility teams to understand requirements, scope, and technical constraints, and to support design QA and implementation through design QA. Ensure accessibility compliance (WCAG) and responsive design principles are embedded in all experiences. Expert proficiency in Figma is required to create and maintain visual and interaction designs using both existing and new typography, layout, and branding elements. Workshop Facilitation & Light Project Management:  Through workshop facilitation, contribute to a shared understanding of user journeys, personas, and success metrics across teams—including mapping complex cross-platform journeys forAchieve’smulti-segment users such as learners, instructors, and admins. Plan and conduct lightweight user research to inform design decisions—e.g., stakeholder interviews, usability testing, UX audits, and heuristic reviews. Analyze research findings to identify user pain points, validate design hypotheses, and generate actionable insights. Collaborate with UX researchers, strategists, and cross-functional teams to synthesize data and align on user needs, behaviors, and journey insights. Support light project management activities such as coordinating design timelines, tracking progress in tools like Jira, and ensuring alignment with sprint goals.  Skills, Knowledge, and Experience:  Essential:  7+ years of professional experience in Product Design, UX/UI Design, with a strong portfolio demonstrating end-to-end product thinking and polished interfaces. Expertise in digital design and prototyping tools (Figma expertise are essential) Experience designing web-based applications, ideally in education, publishing, or enterprise environments. Strong understanding of interaction design, visual design, responsive design, and accessibility standards (WCAG). Strong cross-functional collaboration and communication skills; ability to confidently present and defend design decisions. Strong cross-functional collaboration and communication skills, with the ability to confidently present and defend design decisions to stakeholders within the CX/design team and across other functional teamsExperience conducting user research, usability testing, and synthesizing insights to inform design direction. Proven ability to translate complex user needs into intuitive, visually appealing, and engaging digital experiences. Excellent communication, collaboration, and presentation skills. Familiarity with Agile processes and project management tools (e.g., Jira). Desirable:  Experience designing for new-to-market platforms, which aim to unify fragmented user experiences across multiple personas and geographiesBackground in educational technology and learning design. Familiarity with AI/LLM-driven interfaces or designing for conversational UX. Familiarity with front-end development concepts (Angular, React, HTML, CSS, responsive design). Knowledge of design accessibility standards.   Who We AreAt Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.Job: PRODUCT MANAGEMENTOrganization: Assessment & QualificationsSchedule: FULL_TIMEWorkplace Type: RemoteReq ID: 19480#location