Job details

Property Administrator

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Location: Hybrid working with a minimum of 3 days per week in our Winchester office

Hours: 37.5 hours per week, Monday - Friday, 09:00 - 17:30

Package: Circa £25,000 (pro-rata for fixed term contract)

Basis: Fixed term contract until the end of June 2025

About us

We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living.

To support our Customer Operations team through a busy period we are looking for an experienced Property Administrator to join us on a 4 month fixed term contract (until end of June 2025) working on a hybrid basis with a minimum of 3 days per week in our Winchester office.

About the role

You will utilise your administrative experience to provide support to our customer operations team. Working with our Roving Building & Communities Managers you will monitor and help manage our reactive maintenance and as well as support with tender and appointment of contractors of planned works, ensuring that works are carried out to a high standard and within an appropriate timescale.

Responsibilities will include:

Monitor our Fixflo system to identify and deal with incoming issues for repairs and maintenance in conjunction with other members of the team
Triage incoming issues, identifying complexity and prioritising as appropriate
Select and propose the appointment of contractors for low cost simple remedials and support the team to address higher cost or more complex works
Monitor progress of issues, following up with contractors and our site teams for outstanding quotes, information or paperwork to ensure that works are addressed quickly and efficiently
Support our site based teams and contractors with their queries
Keep our Roving Building & Communities Managers updated on progress of issues and escalate as necessary
Work with your colleagues in the administration function to raise issues, create purchase orders, chase outstanding certificates and invoices from contractors and update records
Monitor upcoming contract renewal dates providing reports as required
Provide support to Roving Building & Communities Managers in tendering / capital works and significant contract renewals

About you

You will be an experienced administrator ideally with experience gained within a property related sector. You will be highly organised, have excellent attention to delta and be pro-active with a positive attitude.

Strong IT skills are essential and ideally you’ll be familiar with Google tools such as Gmail, Google Docs, Sheets and the internet. Previous experience of working with property management, CRM and accounting systems such as Fixflo, Qube and Salesforce would be ideal but otherwise a proven ability to quickly understand and pick up new systems (training will be provided).

Skills & knowledge

Excellent spoken and written English
Excellent communication skills - written and verbal
Excellent time management, prioritisation and proven ability to meet deadlines
Strong organisational skills

Our benefits & rewards

Along with a competitive salary we offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance.

By joining us you'll enjoy a benefits package that includes (subject to your contract):

Contributory pension scheme with additional employer contribution
Life Assurance
Employee Assistance Programme
Health Cash Plan & Virtual GP
Discounted Gym Membership
Company Discounts Portal
Refer a friend scheme and access to internal opportunities

What happens next

Although we embrace technology to support our recruitment process we value a human touch so a member of our hiring team will carefully consider your application.

If your profile demonstrates the skills and experience we are looking for we'll invite you to join us for a telephone screening providing you with an opportunity to discuss your profile in more detail, and for us to provide you with a more in-depth overview of the role you have applied for as well as answer any questions you have.

From there the process will be role specific, but will include an in-person stage and could include a short online assessment. Rest assured we'll keep you updated through the process and if at any stage you require any additional support, or have any questions please don't hesitate to contact us.

If you have the skills and experience we are looking for we'd love to hear from you!

As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.

As an equal opportunities employer, Pegasus Homes welcomes applications from all sectors of the community. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply.

Average salary estimate

$25000 / YEARLY (est.)

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$25000K

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What You Should Know About Property Administrator, Pegasus Homes

Join Pegasus Homes Ltd as a Property Administrator, where your administrative prowess will play a pivotal role in supporting our Customer Operations team! We are a vibrant company dedicated to creating high-quality homes for the over 60s, and we need someone who thrives in a collaborative environment. As our Property Administrator, you will work on a fixed-term contract, helping us manage reactive maintenance tasks alongside our Roving Building & Communities Managers. Your daily responsibilities will involve monitoring the Fixflo system to identify repairs, triaging issues for prioritization, and liaising with contractors to ensure all works are completed to an excellent standard. With at least three days in our Winchester office and a chance to refine your organizational and communication skills, this role is perfect for someone who loves variety and challenges. Whether coordinating the appointment of contractors or supporting site teams with their queries, every day will be different and rewarding. We believe that a strong focus on employee wellbeing, with a package that supports your financial, mental, and physical health, sets our company apart. If you're an experienced administrator with a passion for property management, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Property Administrator Role at Pegasus Homes

What are the key responsibilities of a Property Administrator at Pegasus Homes Ltd?

As a Property Administrator at Pegasus Homes Ltd, your key responsibilities will include monitoring the Fixflo system for repair issues, triaging incoming requests, proposing contractors for repairs, and supporting the Roving Building & Communities Managers with their operational tasks. You will also assist in managing contractor appointments and follow up on progress to ensure all works are carried out promptly and effectively.