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Eligibility and Referral Coordinator - Newport Beach, CA image - Rise Careers
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Eligibility and Referral Coordinator - Newport Beach, CA

We are seeking a highly organized and detail-oriented Eligibility and Referral Coordinator to join our dynamic dermatology office team, playing a crucial role in patient referrals and communication between healthcare providers.

Skills

  • Excellent communication skills
  • Strong organizational skills
  • Familiarity with medical terminology
  • Experience in insurance eligibility verification
  • Ability to navigate IPA/HMO portals

Responsibilities

  • Receive and review referral requests
  • Verify referral information
  • Communicate with patients about the referral process
  • Maintain accurate records of referral activities
  • Verify insurance coverage for referred services
  • Schedule appointments for patients with specialists
  • Track the status of pending referrals

Education

  • High school diploma or equivalent
  • Additional education or certification in healthcare administration is a plus

Benefits

    To read the complete job description, please click on the ‘Apply’ button

    Average salary estimate

    $40560 / YEARLY (est.)
    min
    max
    $37440K
    $43680K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Eligibility and Referral Coordinator - Newport Beach, CA, PhyNet Dermatology LLC (External)

    Are you an organized individual with a passion for facilitating healthcare experiences? Join our team at our Newport Beach dermatology office as an Eligibility and Referral Coordinator! In this pivotal role, you will ensure a seamless patient referral process, involving clear communication between healthcare providers and patients. Your daily activities will include handling referral requests, verifying insurance coverage, maintaining detailed documentation, and scheduling appointments with specialists. By collaborating with a skilled group of healthcare professionals, you'll play a crucial part in enhancing the patient journey, ensuring they receive timely care. We value meticulous attention to detail and excellent communication skills, as you will often interact with patients and providers alike. Familiarity with local IPA/HMO portals such as Optum and Availity will be beneficial in navigating insurance communication effectively. If you enjoy a busy healthcare environment and are dedicated to improving patient experiences, this is the opportunity for you. Embrace the challenge of managing multiple tasks while working within a supportive team. We offer a competitive pay range of $18 to $21 per hour for this part-time position with 8-hour shifts. Don't miss the chance to make a real difference in our patients' lives while growing your career in the dermatology field. We're excited to receive your application and show you how rewarding it can be to join our Newport Beach team!

    Frequently Asked Questions (FAQs) for Eligibility and Referral Coordinator - Newport Beach, CA Role at PhyNet Dermatology LLC (External)
    What does an Eligibility and Referral Coordinator do in Newport Beach, CA?

    As an Eligibility and Referral Coordinator in Newport Beach, CA, your primary responsibility is to manage patient referrals and ensure effective communication between healthcare providers and patients. This role requires you to process referral requests, verify insurance coverage, and schedule appointments efficiently, thereby enhancing the overall patient experience.

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    What skills are required for the Eligibility and Referral Coordinator position in Newport Beach, CA?

    The Eligibility and Referral Coordinator position in Newport Beach, CA, requires excellent organizational skills, strong attention to detail, and effective communication abilities. Familiarity with medical terminology and experience in insurance eligibility verification in a healthcare setting are beneficial. Being adept in electronic health record systems is also essential for this role.

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    What is the expected salary for an Eligibility and Referral Coordinator in Newport Beach, CA?

    In Newport Beach, CA, Eligibility and Referral Coordinators can expect a competitive hourly wage ranging from $18 to $21, dependent on experience and qualifications. This role is part-time, allowing for flexible scheduling while still providing valuable contributions to our dermatology team.

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    How does the Eligibility and Referral Coordinator collaborate with healthcare providers?

    Collaboration is key for the Eligibility and Referral Coordinator in Newport Beach, CA. You will regularly communicate with referring healthcare providers to gather necessary information, ensuring all referral documentation is complete and accurate. This partnership enhances the referral process and fosters a better patient experience overall.

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    What qualifications are necessary for an Eligibility and Referral Coordinator role in Newport Beach, CA?

    To be considered for the Eligibility and Referral Coordinator position in Newport Beach, CA, candidates typically need a high school diploma or equivalent. Additional education in healthcare administration is advantageous. Previous experience in a medical setting, particularly in insurance eligibility verification, will strengthen your application.

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    What is the work environment like for an Eligibility and Referral Coordinator in Newport Beach, CA?

    The work environment for an Eligibility and Referral Coordinator in Newport Beach, CA is dynamic and fast-paced. You'll be part of a supportive dermatology team, working collaboratively to navigate the referral process efficiently while managing multiple tasks. Flexibility and adaptability are essential in this role.

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    What kind of tasks does the Eligibility and Referral Coordinator perform regularly?

    Daily tasks for the Eligibility and Referral Coordinator in Newport Beach, CA include processing referral requests, verifying insurance information, scheduling specialist appointments, maintaining accurate records, and following up with patients. This variety ensures each day presents new challenges and opportunities for growth.

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    Common Interview Questions for Eligibility and Referral Coordinator - Newport Beach, CA
    Can you describe your experience with processing referrals?

    When discussing your experience with processing referrals during the interview, emphasize your familiarity with the referral process, the systems you've used, and how you ensure accuracy and efficiency in your work. Provide specific examples of when you successfully handled challenging referrals.

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    How do you handle communication with patients and their families?

    Highlight your strong communication skills by detailing how you explain the referral process to patients and their families. Emphasize your ability to listen to their concerns and provide reassurance, contributing to a positive healthcare experience.

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    What strategies do you use for accurate documentation in a healthcare setting?

    Discuss the importance of thorough documentation and the methods you employ to ensure accuracy and compliance. Reference any specific electronic health record systems you are familiar with and your commitment to maintaining up-to-date records.

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    How do you manage multiple tasks in a fast-paced environment?

    Share your organizational strategies for managing multiple responsibilities effectively. You can mention prioritization techniques, time management skills, and how you work collaboratively with your team to optimize workflow during busy periods.

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    What experience do you have with insurance verification processes?

    Detail your experience with insurance verification, including any specific procedures you followed to confirm coverage. Mention any familiarity with IPA/HMO portals like Optum and how you navigated complexities in the insurance verification process.

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    How do you ensure a positive patient experience during the referral process?

    Communicate your dedication to patient care by explaining how you keep patients informed throughout the referral process, answer their questions promptly, and follow up to confirm appointment schedules. Providing personalized service is key to fostering patient trust.

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    Can you give an example of a challenging situation you've faced and how you resolved it?

    Provide a specific example of a challenging referral situation, detailing the obstacles you encountered and the steps you took to resolve the issue. Highlight your problem-solving abilities and willingness to go the extra mile for patient care.

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    What do you know about our dermatology office and its referral process?

    Do your research about the Newport Beach dermatology office beforehand and discuss its mission and values. Prepare to speak about how you can contribute to its referral process, focusing on areas for improvement and your enthusiasm for enhancing patient care.

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    How familiar are you with electronic health record systems?

    Express your comfort level and experience with electronic health record systems, sharing specific examples of how you've used these systems in your previous roles. Point out your ability to adapt quickly to new technologies and learn efficiently.

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    Why do you want to work as an Eligibility and Referral Coordinator in our office?

    Share your genuine interest in the role and why you're drawn to our Newport Beach dermatology office. Discuss how your skills align with the requirements of the position, and express your commitment to improving patient experiences through effective referral management.

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    MATCH
    Calculating your matching score...
    FUNDING
    SENIORITY LEVEL REQUIREMENT
    TEAM SIZE
    No info
    LOCATION
    No info
    SALARY RANGE
    $37,440/yr - $43,680/yr
    EMPLOYMENT TYPE
    Part-time, on-site
    DATE POSTED
    November 28, 2024

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