Operations Coordinator, Fermanian School of Business

What We’re Looking For

• Strong organizational skills and the ability to manage multiple priorities efficiently

• Confidence working with databases and generating reports (e.g., Workday)

• Comfort reviewing and editing academic documents and catalogs

• Skill in coordinating academic processes like syllabi checks and scholarship distribution

• Experience supporting assessment and accreditation efforts

• Ability to coordinate and support faculty development and workshops

• Proven capability to manage logistics for meetings and administrative functions

• Strong service orientation with a collaborative approach to problem-solving

• A proactive mindset with the ability to spot opportunities for process improvement

What You’ll Be Doing

• Maintaining and updating the FSB Policies and Procedures Manual and Advising Handbooks

• Reviewing and editing catalog content to ensure alignment with current curriculum

• Supporting curriculum proposal submissions and coordination with Instructional Design

• Creating and maintaining assessment documentation and coordinating faculty workshops

• Assisting with accreditation tasks for ACBSP and WASC, including data collection and reporting

• Coordinating undergraduate scholarships and processing petitions and independent studies

• Providing administrative support for meetings, committees, and special projects

• Generating data reports and analyzing trends related to student and program outcomes

• Managing faculty and student grievance processes and supporting conflict resolution

• Enhancing student satisfaction through effective communication and service

Qualifications

• Two years of administrative experience, including core competencies in Outlook, Word, Excel and PowerPoint.

• Undergraduate degree preferred.

• Excellent writing and communication skills. Ability to compose correspondence using correct English, spelling, grammar, punctuation, syntax, format, and etiquette.

• Demonstrated skill in working with diverse populations.

• A positive attitude and professional work ethic. Strong interpersonal and customer service skills. Team player.

• Accuracy and a strong attention to detail.

• Ability to multitask and work in an environment of frequent interruptions.

• Ability to work proactively. Excellent time management skills. Ability to work through projects until completion, providing feedback and communication with the Director of Operations and Associate Dean as appropriate.

• Understanding of and commitment to the spiritual mission of the university.

• Ability to travel between multiple educational sites.

• Ability to work proactively. Excellent time management skills. Ability to work through projects until completion, providing feedback and communication with the Director of Operations and Associate Dean as appropriate

• Evidence of Christian commitment and active church involvement. In addition, staff agree to live in agreement with PLNU’s Community Life Covenant. 

• The job offer is contingent on the successful completion of a background check. PLNU  will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local "Fair Chance" laws.