System Monitoring Specialist

As a System Monitoring Specialist at PosiGen, your primary responsibilities include monitoring and investigating non-reporting and underperforming PV systems, generating cases as needed, and utilizing Salesforce and other monitoring platforms for performance analysis. You'll collaborate with internal teams and external vendors to resolve production issues and validate their solutions, ensuring the efficiency and effectiveness of processes.

For the System Monitoring Specialist position at PosiGen, the ideal candidate should have a strong aptitude for problem-solving, both qualitatively and quantitatively. Preferred experience includes familiarity with solar photovoltaic systems, proficiency with Salesforce, and a working knowledge of Google Workspace. Strong communication skills and the ability to adapt to a dynamic environment are essential.

In the System Monitoring Specialist role at PosiGen, collaboration with other teams is a key aspect of your job. You'll work closely with internal departments and external partners to investigate known production issues, ensuring a smooth flow of information and prompt resolutions. This teamwork is crucial for streamlining processes and improving overall operational efficiency.

While previous experience in solar energy is preferred for the System Monitoring Specialist role at PosiGen, it is not a strict requirement. What is essential is your analytical skills and the ability to engage with monitoring platforms effectively. A keen interest in renewable energy and a willingness to learn can also greatly benefit your application.

The salary range for the System Monitoring Specialist position at PosiGen is between $20 to $22 USD per hour. This competitive pay reflects the importance of the role in monitoring and ensuring the optimal performance of solar PV systems.

When answering this question, articulate your passion for renewable energy and your desire to contribute to a sustainable future. Emphasize specific aspects of PosiGen's mission that resonate with you, such as their commitment to diversity and community impact.

Respond by detailing your previous experiences with monitoring platforms and how you utilized them to analyze system performance. Discuss your familiarity with Salesforce, providing examples of tasks such as generating reports or managing customer data.

In your answer, highlight your ability to assess the urgency and impact of various issues. Describe a methodical approach you use, like categorizing problems based on their severity and potential impact on operations to ensure that critical issues are addressed first.

Share a detailed account of a specific instance where you identified a production issue related to system performance. Explain the steps you took to troubleshoot it, the collaboration required, and the outcome following your resolution.

Identify both written and verbal communication as key skills in your response. Mention the importance of clear reporting and how you effectively communicate complex data insights to team members and non-technical stakeholders.

In your response, mention specific resources such as industry blogs, webinars, or professional organizations focused on solar technology. Illustrate how continuous learning enables you to enhance your skills and contribute to your role effectively.

Express a positive attitude towards feedback, noting how you view it as an opportunity for growth. Provide an example of how you utilized constructive criticism in the past to improve your processes or outputs.

Discuss techniques that help you maintain productivity and balance, such as setting a dedicated workspace, defining work hours, and using tools for task management. Mention your strategies for staying connected with colleagues for collaboration.

Share a scenario that highlights your ability to adapt. Describe the changes you faced, how you approached them, and the successful outcomes you achieved as a result of your flexibility.

Emphasize that teamwork is vital for problem-solving and efficiency in the System Monitoring Specialist role. Highlight how collaboration enhances the process of addressing issues and implementing innovative solutions across departments.