Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Information Technology Support Technician image - Rise Careers
Job details

Information Technology Support Technician

Overview

We are seeking an Information Technology Support Technician, internally referred to as our Information System Technician (IS Tech) at Providence Medical Center a member of Prime Healthcare in Kansas City, KS. An Information Technology Support Technician (ITST) or Desktop Support Technician supports and maintains clinical and administrative IT systems, including Electronic Health Records (EHRs), hardware, and user accounts, ensuring smooth daily operations for medical staff. They also handle troubleshooting, training, and system security, playing a key role in maintaining compliance and continuity of patient care. 

 

Shift’s Available:  Days (No Weekends)

Employment Type: Full Time

Hours: 8hr – (Call Every 3rd Week)

 

Here are some of the benefits of working at Prime Healthcare:

  • Health, dental, and vision insurance options
  • Paid vacation, sick time and holidays
  • Bereavement leave, FMLA and other leave options
  • Employer 401K options
  • Tuition reimbursement options
  • Life, disability, and other insurance options
  • Many other amazing benefits

Responsibilities

** This role typically follows a Monday-through-Friday schedule; however, due to its critical nature, you will be on call for IT emergencies and urgent issues that require immediate resolution. **

 

Essential Duties and Responsibilities (includes, but not limited to):

  • Tech Support for Staff: help doctors, nurses, and admin staff with tech issues (computers, printers, logins, apps); troubleshoot problems with EHR systems like Epic
  • Help Desk & User Support: assist staff with software or hardware issues; set up new user accounts, reset passwords, and manage access
  • Hardware Maintenance: install and fix workstations, printers, tablets, barcode scanners; manage hardware in patient areas, nurses' stations, and mobile carts
  • Software & Network Assistance: install and update software used in healthcare settings, support Wi-Fi, VPN, and connectivity for hospital systems
  • Security & Compliance: follow HIPAA and cybersecurity rules to protect patient data, assist with password resets, access control, and device encryption

Qualifications

Before we go any further, we do have some deal-breakers. You must have: 

  • High school diploma required for all new hires
  • Experience in Microsoft Desktop Operating Systems and Active Directory 

Additional Qualifications That Are a Plus:

  • 1-3 years’ experience preferred
  • Customer service experience preferred
  • CompTIA A+, N+, Microsoft Certified Professional (MCP) preferred

 

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

 

We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics.  If you need special accommodation for the application process, please contact Human Resources.  Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

 

#LI-JJ3

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs

Join Providence Medical Center as a Telemetry Charge Nurse (RN) and make a significant impact on patient care in our telemetry unit.

Prime Healthcare is looking for a Clinical Laboratory Scientist III to oversee laboratory operations and deliver exceptional patient care.

Posted 7 days ago

Join Adobe's expanding Risk Advisory Assurance Services team as a Senior IT Auditor and contribute to impactful technology audits.

Photo of the Rise User
LLNL Hybrid Livermore, CA, USA
Posted 9 days ago

Join LLNL as a ServiceNow Developer and contribute to important national security efforts through innovative IT solutions.

Photo of the Rise User

Join Boeing as a Mid-Level Threat Detection Content Developer, focusing on enhancing security monitoring for Operational Technology environments.

Acadia Pharmaceuticals Inc. Hybrid Princeton, New Jersey, United States
Posted 22 hours ago

Acadia Pharmaceuticals is looking for a dynamic Manager, Enterprise Systems to lead enterprise system optimizations in a hybrid work environment.

Applied is seeking a skilled Associate Cloud Operations Engineer to enhance our Cloud Services team in a remote environment.

Photo of the Rise User

Take on a strategic leadership role at Michigan State University as an Assistant Chief Information Officer, guiding IT initiatives to enhance academic and administrative functions.

Photo of the Rise User
Posted 8 days ago

Join Peraton as a Network Administrator and support vital missions in a dynamic and secure environment.

Photo of the Rise User
Inclusive & Diverse
Feedback Forward
Collaboration over Competition
Growth & Learning

OpenAI is seeking a Security Engineer to enhance insider risk detection and response in a hybrid work environment.

Photo of the Rise User
Posted 12 days ago

Lead a high-performing IT operations engineering team in ensuring the security and availability of IT services with flexible working arrangements.

Photo of the Rise User
Bosch Group Remote Av. Infante Dom Henrique, Lisbon, Portugal
Posted 13 days ago

Join Bosch Digital in Lisbon as a Microsoft Dynamics 365 CRM Development Lead, where you'll develop impactful solutions for the Home Comfort division across 40 countries.

Photo of the Rise User
Focus Financial Partners Hybrid New York, NY / Boston, MA / St. Louis, MO
Posted 7 days ago

Join Focus Financial Partners as the SVP of Corporate Systems and lead the optimization of enterprise-wide platforms across Finance, HR, and Legal.

Photo of the Rise User
Nationwide Hybrid Ohio - Columbus, Three Nationwide Plaza
Posted 6 days ago

Take the lead in driving technology innovation as the AVP, Application Owner at Nationwide, where your expertise will enhance our commitment to extraordinary customer care.

Photo of the Rise User
ServiceNow Hybrid 12900 Science Drive Suite 100, Orlando, Florida, United States
Posted 6 days ago
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity

We're seeking a Senior Problem Manager to lead cloud infrastructure problem resolution and drive best practices at ServiceNow.

MATCH
Calculating your matching score...
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 19, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY