Regional Engineering National Operations Manager

About Us

Building on more than 100 years of history and experience, QantasLink is a consolidated network of regional airlines that connects passengers and communities across Australia. QantasLink is made up of four subsidiary organisations – Eastern Airlines, Sunstate Airlines, National Jet Systems and Network Aviation. Operating as an end-to-end airline, QantasLink harnesses the strength of its regional partnerships and a strong sense of family, to provide meaningful career paths for its more than 2,500 people with opportunities that might take you to exciting destinations across QantasLink or the Qantas Group.

• Challenge yourself to in this exciting operational leadership role
• Together we’ll achieve regulatory compliance, ongoing airworthiness, and safe maintenance operation
• Permanent Full-time opportunity based in Sydney or Brisbane

Today, we’re busy planning for tomorrow. We look to the future to guide the way we innovate, helping us stay relevant and responsive in an always evolving industry.

Our fast-growing QantasLink business is an important part of the Qantas Group so no matter where you fit in, we come together with pride to deliver the best and safest experience for our customers. The success we’ve achieved hasn’t been a matter of luck.  It’s a direct result of our strategic leadership and thinking. This means taking accountability for driving results, being competitive and influencing outcomes.

As the Regional Engineering National Operations Manager, you will be accountable for delivering day of operations outcomes across multiple maintenance ports in the QantasLink network for Eastern Australia Airlines (EAA) and Sunstate Airlines (SSA), that is aligned to the business strategy including managing rosters, daily license coverage, leave, overtime, third party suppliers, compliance to policy and procedures, minimising/managing risks, with safety being the highest priority.

This is an executive role, reporting into the Senior Manager AMO, Systems and Process. You will also be responsible for enhancing and implementing strategies in relation to workforce availability i.e. labour sourcing, labour sharing, recruitment, port demand forecasting, licensing, as well as policy and procedures, budget/commercial deliverables, risk and quality management, delivering to customer expectations and needs within QantasLink.

This role requires excellent stakeholder and interpersonal skills, to enable the translation of strategies into practical outcomes. The translation of these BU strategies should enhance and transform day of operations through delivery of market competitive/leading turn time performance, market competitive/leading maintenance check cost, highest quality and safety outcomes whilst ensuring no injuries to anyone at any time is maintained as a core value.

You will be a strong leader who can effectively manage the interests of a broad range of stakeholders from the CASA safety, regulatory and compliance requirements, through to the operational and commercial aspects of the BU deliverables.

In addition, you will be the Responsible Manager for EAA and SSA as prescribed by CASA Civil Aviation Regulation (CASR Part 145).

You’ll have –

• Strong people leadership experience, successfully empowering and motivating others
• Experience effectively managing the interests of a broad range of stakeholders from the CASA safety, regulatory and compliance requirements
• Extensive industry experience maintenance operations with a proven history of delivering high quality, aircraft availability and OTP
• Exceptional conflict management skills and abilities
• The ability to communicate and influence at all levels and adapt style where required
• Excellent stakeholder and interpersonal skills to enable the translation of strategies into practical outcomes
• A strong business acumen with demonstrated commercial and operations success
• LAME or Tertiary qualification in Engineering
• Ability to meet CASR P145 and MOS requirements, to hold Accountable Manager (AM) and Responsible Manager (RM) regulatory positions.

Why Qantas? 

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. 

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless. 

The Qantas employee benefits program offers amazing benefits that extend well beyond travel. 

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees. 
• We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and well-being, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships. 
• We’ll support your well-being: Whether it’s learning to better support your own and others’ mental health, our interactive well-being app or your very own tailored nutrition plan. 

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications close: Sunday 4th May 2025