QA Manager

Job Title: QA Manager

Location: Pittsburgh, PA/ Cleveland, OH/ Dallas, TX (Hybrid)

Employment Type: Full-Time

Position Overview:

We are looking for a hands-on QA Manager with a strong background in test automation, excellent team management skills, and proven client-facing capabilities. The ideal candidate will be smart, articulate, proactive, and capable of leading a team of QA/QE engineers while contributing to the technical work. You’ll play a critical role in shaping and executing the quality strategy for complex applications.

Key Responsibilities:

• Lead and manage a team of QA and QE engineers, including performance reviews, mentoring, and workload distribution.
• Be hands-on with automation frameworks, test script development, and defect triaging as needed.
• Define and implement quality assurance strategies and best practices.
• Collaborate closely with cross-functional teams including development, DevOps, product, and project management.
• Represent the QA function in client meetings and provide clear, confident updates and insights.
• Design, develop, and maintain scalable automation test suites for web, API, and backend testing.
• Ensure full test coverage through functional, regression, integration, and end-to-end testing.
• Support CI/CD pipeline integration and continuous testing practices.

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field.
• 12+ years of total QA experience with a minimum of 3 years in a managerial or lead role.
• Strong hands-on experience with test automation tools such as Selenium, Cypress, Playwright, or similar.
• Proficient in scripting languages like JavaScript, TypeScript, or Java.
• Solid understanding of software QA methodologies, tools, and processes.
• Experience working in Agile/Scrum environments and with CI/CD pipelines (e.g., Jenkins, GitHub Actions).
• Excellent verbal and written communication skills; able to interact confidently with clients and stakeholders.
• Strong problem-solving and analytical skills with a detail-oriented mindset.
• Ability to manage multiple priorities and deliver high-quality work in a fast-paced environment.

Preferred Qualifications:

• Exposure to cloud environments like AWS or Azure.
• Knowledge of performance, security, or mobile testing is a plus.
• Experience in regulated industries (Finance, Healthcare, etc.) is advantageous.