Senior Quality Assurance Analyst (Work From Home)

As a Senior Quality Assurance Analyst at Bell Canada, your primary responsibilities include driving daily testing operations, developing thorough test cases in Jira to ensure feature requirements are met, creating automated test suites, troubleshooting defects, and conducting root cause analysis. Additionally, you'll prioritize investigations and collaborate with Agile teams to ensure the highest quality standards are maintained throughout the software development lifecycle.

To qualify for the Senior Quality Assurance Analyst position at Bell Canada, candidates should have over 5 years of QA experience and at least 3 years in development. A strong understanding of information systems technology, proficiency in programming languages such as JAVA, JS, or C#, and experience with test design and execution are essential. Familiarity with tools like JIRA and Confluence, as well as automation tools including Selenium or Appium, will significantly enhance your candidacy.

A Senior Quality Assurance Analyst at Bell Canada should be well-versed in various testing methodologies such as unit testing, integration testing, and functional testing. Knowledge of automation frameworks and tools is critical as well. Understanding CI/CD practices will further aid in streamlining testing processes and ensuring rapid quality assurance within Agile teams.

At Bell Canada, a Senior Quality Assurance Analyst can expect a positive and collaborative work environment that promotes the growth of employees. With a strong focus on innovation, the company supports its Qmunity through various benefits, including a home-based setup, performance-based bonuses, comprehensive health plans, and a clear pathway for professional development through training and upskilling opportunities.

Working as a Senior Quality Assurance Analyst at Bell Canada can significantly enhance your career by providing invaluable experience in a large-scale agile environment. The role offers exposure to advanced testing methodologies and a chance to work with cutting-edge technology in cybersecurity and big data. Bell Canada values employee development and offers pathways for career growth, making this position a great stepping stone for future opportunities.

Certainly! In my previous roles, I have extensively worked with automated testing tools such as Selenium and Appium. I designed, developed, and executed various automated test scripts which significantly reduced manual testing efforts and ensured consistent quality in the software. I’d highlight specific challenges faced during implementation and how I addressed those issues to enhance test coverage and efficiency.

My approach to troubleshooting defects involves first replicating the issue to understand its scope. Then, I conduct a root cause analysis to determine whether the defect lies within the code, the test case, or the environment. I prioritize communicating findings to relevant stakeholders and work closely with developers to implement fixes promptly, ensuring our Agile practices are upheld.

In an Agile environment, I prioritize testing tasks based on the project’s feature requirements and deadlines. I use a risk-based approach, focusing on critical functionalities that could impact users the most. Regular collaboration with product owners and development teams helps align our priorities and ensures we meet our sprint objectives efficiently.

I am proficient in languages such as JAVA and JavaScript. I utilize these programming skills to create robust test scripts for automation and can also write unit tests during the development phase. This cross-functional knowledge allows me to communicate effectively with both developers and testers, bridging any gaps in understanding during the QA process.

I have considerable experience working with CI/CD pipelines, particularly in automating testing as part of the deployment process. By integrating automated test suites into the CI/CD process, I helped automate regression testing, ensuring quick feedback on code changes and improving overall deployment quality and speed.

I ensure my test cases are thorough by employing a detailed test case design technique that includes reviewing requirements and user stories, identifying edge cases, and incorporating different testing strategies. Whenever possible, I also conduct peer reviews of test cases to gather additional insights and improve quality.

I strive for clarity and conciseness in my communication style, adapting my language based on the audience. For technical stakeholders, I use detailed technical terms and graphs, while for non-technical ones, I focus on broader concepts and outcomes. This adaptability helps ensure that everyone understands the testing process and results.

In a previous role, I noticed that manual testing was causing delays in our release cycle. I researched and presented a proposal for implementing automation for regression tests. After demonstrating potential time savings and quality improvements, I successfully garnered support for the initiative, leading to the creation of a dedicated automation team.

To stay current with QA industry trends, I regularly follow leading QA blogs, participate in webinars, and attend industry conferences. Engaging with the QA community on platforms like LinkedIn also helps me gain insights into emerging tools and practices, which I then explore to see if they can be translated into our organizational context.

When faced with changes in project scope or requirements, I quickly assess the impact of these changes on the testing process and deadlines. I communicate directly with project stakeholders to understand the reasons for the changes, and then I collaborate with my team to adapt test cases and schedules accordingly, ensuring we maintain alignment with project goals.