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Manager- IT Projects & Transformation

We are seeking an experienced and dynamic IT Manager to lead ERP/CRM deployments, drive digital transformation initiatives, and manage critical ad-hoc projects across global operations. The ideal candidate brings strong project management expertise, hands-on tool implementation experience, a strategic mindset, and the ability to work closely with multiple internal and external stakeholders to deliver high-impact business outcomes. A focus on tool decommissioning, cloud cost optimization, and operational efficiency is essential for this role. 

KEY RESPONSIBILITIES

  • Project Management & Delivery: 
    Independently drive multiple IT projects including ERP (Microsoft D365) and CRM implementations, tool migrations, cloud transitions, and process improvements. 
  • Stakeholder Engagement: 
    Act as the primary liaison between internal teams, leadership, and external clients/vendors to ensure seamless collaboration and solution delivery. 
  • ERP/CRM Deployment: 
    Lead deployment, integration, and user adoption initiatives, ensuring operational alignment and customer experience enhancements. 
  • Cloud Operations & Cost Optimization: 
    Drive cloud optimization efforts, identifying opportunities to reduce costs through strategies like tool decommissioning, shifting to lower-cost storage options (e.g., cold storage), and identifying underutilized resources. 
  • Tool Decommissioning & Process Transformation: 
    Lead the decommissioning of legacy systems and tools, ensuring smooth transitions while optimizing resource allocation and reducing operational costs. Implement technology-driven process improvements, optimizing workflows and aligning tools (e.g., Jira) to agile and business goals. 
  • Governance and Compliance (Optional): 
    Contribute to strengthening IT security, risk mitigation, and compliance standards (ISO/IEC 27001 preferred but not mandatory). 
  • Team Training & Development: 
    Build and mentor teams by providing necessary technical training, process guidance, and career development support. 
  • Operational Excellence: 
    Champion continuous improvement efforts, ensuring IT operations are aligned with broader corporate strategy, efficiency targets, and client satisfaction goals. 
  • 12–18 years of overall IT experience with at least 5+ years in Project Management roles. 
  • Proven experience leading ERP/CRM implementation and tool transformation initiatives. 
  • Expertise working with cloud technologies (preferably Microsoft Azure) and FinOps optimization best practices, including cloud cost optimization and tool decommissioning. 
  • Strong ability to manage diverse stakeholders across internal departments, vendors, and client organizations. 
  • Hands-on experience with project management frameworks, agile delivery models, and ITSM practices. 
  • Capability to train and build high-performing teams aligned with evolving technology needs. 
  • Bachelor's degree in computer science, Information Systems, or related fields (mandatory). 
  • Excellent problem-solving skills, with a strategic, results-driven mindset. 
  • PMP certification highly preferred to ensure structured project execution. 
  • Strong communication, negotiation, and relationship-building skills. 


    ADDITIONAL QUALIFICATION
  • PMP (strongly preferred) 
  • Microsoft Certified: Dynamics 365 Fundamentals 
  • Microsoft Azure Administrator / Cloud Architect Certifications 
  • ITIL Foundation or Practitioner 
  • ISO 27001 Lead Implementer / CISA / equivalent certifications (optional) 

  • Opportunity to lead impactful IT transformation projects at a global scale. 
  • Direct visibility and collaboration with senior leadership and client organizations. 
  • Dynamic, fast-paced environment focused on innovation, technology, and operational excellence. 
  • Attractive compensation aligned with managerial standards and long-term career growth. 

Average salary estimate

$140000 / YEARLY (est.)
min
max
$120000K
$160000K

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Full-time, remote
DATE POSTED
May 7, 2025

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