Associate Program Manager - Open Source Program Office

Are you interested in learning about what essential functions help drive an Open Source Program Office (OSPO) at the leading provider of enterprise open source software? Join Red Hat’s OSPO as an Associate Program Manager and help support the team’s operational and program execution goals. We are looking for a reliable Associate Program Manager to support the OSPO Operations Manager with the management of the team’s day-to-day business with tasks like process improvement, data analysis, and project coordination. Working at the direction of the OSPO Operations Manager, you will collaborate with multiple team associates while being able to shift between the big picture and implementation details. You’ll also represent OSPO in crucial transactions with our finance and legal teams. 

Responsibilities include performing administrative tasks, assisting other company departments as needed, and ensuring smooth daily operations. You also may be required to gather data from different sources, analyze it to help the company make informed decisions, as well as create reports and dashboards to visualize and communicate the data to other stakeholders. The ideal candidate will bring strong organizational skills and be comfortable with change and complexity, all while playing a pivotal operations role for a highly distributed team.

What you will do

• Collaborate with multiple team associates to manage cadence and tracking of plans, budgets, and metrics for the organization as a whole.

• Help manage procurement processes on behalf of the team and Red Hat, ensuring compliance with company policies and procedures while achieving timely results.

• Introduce new ideas and processes as needed to improve team performance and productivity.

• Collect, analyze, and interpret data to identify trends and insights.

• Assist with the planning, execution, and monitoring of operational projects.

• Document and educate associates on departmental processes.

• Prioritize and manage a queue of support tickets, ensuring prompt and professional responses.

• Provide ad-hoc operational support within Red Hat engineering as needed.

What you will bring

• Foundational knowledge of project management principles

• Experience with or knowledge of procurement systems 

• Familiarity with open source foundations, project memberships, tools, and methods

• Analytical skills - including the ability to collect, interpret, and visualize data for reporting

• Strong time management skills, attention to detail, and a proactive approach to learning and adapting to a dynamic environment

• Proficiency with Google Workspace or similar tooling

• Familiarity with accounting methods

• Strong written and verbal communication skills in English

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.