Service Technician - job 1 of 3

Service Technician

Renewal by Andersen - Knoxville, TN

Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and better window and door replacement experience for homeowners. As a Maintenance Technician, you would ensure that our customers are happy every day! Your goal is to respond to on-site window and door service requests, where you will assess, repair, and replace parts and components to ensure proper functioning.

Responsibilities:

- Provide service performance and address warranty issues with windows and doors

- Troubleshoot jobs by manually fixing issues on-site and assisting with customer needs

- Ensure customer satisfaction while addressing problems

- Replace defective parts and help customers when windows aren't working properly

- Diagnose issues on windows and doors such as water infiltration, bowed panels, interlock issues etc.

Qualifications:

-You have 2+ years of experience working in general maintenance

-You have 2+ years of window & door installation/repair

-You have 3+ years of experience performing basic home repair work, preferred.

-You're available to work Monday-Friday and occasional Saturdays

-You have basic computer, including smart phone and email, and excellent time management skills

-You have the physical ability to lift and carry products weighing up to 50 pounds, climb ladders, stoop, bend and walk on uneven surfaces, and have good hand dexterity

-You have a valid driver’s license, insurable driving record, and a vehicle that can transport materials and tools, including a ladder and screen

-You have the ability to perform any other duties or responsibilities deemed necessary by management

Compensation & Benefits:

- Competitive Pay of $20-$25 an hour based on years of experience

- Company Vehicle, Gas Card and Tools provided!

- Full insurance package, including medical, dental, vision, and life insurance

- 401k with company match

- PTO - vacation time, sick time, and holiday pay

- Hours: Mon-Fri 8am-5pm, NO LATE NIGHTS or WEEKENDS

- Student loan reimbursement program

- Access to Employee Perks Program

If this sounds like an exciting challenge to you, apply now! We are always looking for motivated talent to join our team. To apply, please email your resume to khayes@windowsbyrba.com

DISCLAIMER:  The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.  It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

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