Job details

Implementation Manager, Accounting

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

The Implementation Manager, Accounting is responsible for leading and overseeing end-to-end new client implementations. You will be expected to use your own project management, accounting, training, and teamwork skills to coordinate the tasks associated with each implementation and handle client escalations. You will manage multiple projects and tasks simultaneously. You will work with your Manager to ensure projects are progressing as planned and to execute strategies for alignment where necessary.

How you'll add value:

Live our core values every day: Solve Problems Together, Share Constructive Honesty, Love Good Food, and Relentlessly Seek Greatness
Manage multiple implementation projects
Track progress and update project plans
Setup and configure the Accounting modules of the R365 platform to meet the unique needs of the customers
Train customers to be self-sustaining on the R365 platform
Contribute to ongoing process documentation
Master accounting features and tools within Restaurant365
Provide industry, accounting, and solution expertise to customers and other team members
Manage the full project lifecycle from kick-off to transition to Support and Customer Success
Partner with the Operations Implementation Coach to ensure a smooth and complete project
Identify and communicate success metrics and drive improvements to both client and process
Promote the platform value while you help customers recognize their goals and drive towards a successful, on-time rollout
Deescalate customer issues effectively and respectfully
Other duties as assigned

What you'll need to be successful in this role:

Strong accounting background with 1+ years of bookkeeping experience
A proven track record as a project manager, with the ability to prioritize and manage a pipeline of projects
Flexible and adaptable based on the needs of the client and internal team
Critical thinking and advanced problem-solving skills
Ability to travel up to 25%
Solution oriented mindset with ability to articulate under pressure
Effective communication skills, both written and verbal, with the ability to articulate complex content with a simplified explanation and to modify your teaching style to accommodate various levels of participants
Strong technical aptitude with experience communicating across multiple platforms
Strong organization and time-management skills, with the ability to work independently without supervision
Love to problem-solve
A passion for helping people get the most out of technology
Prowess for conflict resolution

PREFERRED QUALIFICATIONS

Restaurant/hospitality industry experience
Saas Implementation Experience
Previous R365 experience

R365 Team Member Benefits & Compensation

This position has a salary range of $70,000 - $80,000 / year. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
Comprehensive medical benefits, 100% paid for employee
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives

$70,000 - $80,000 a year

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.

Restaurant365 Glassdoor Company Review

4.2

Restaurant365 DE&I Review

No rating

CEO of Restaurant365

Tony Smith

Approve of CEO

Average salary estimate

$75000 / YEARLY (est.)

min

max

$70000K

$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Implementation Manager, Accounting, Restaurant365

Are you ready to take your career to the next level with Restaurant365 as an Implementation Manager in Accounting? At Restaurant365, we’re shaking things up in the restaurant industry with our innovative cloud-based platform that centralizes accounting and back-office operations. We prioritize empowering our team members, and we believe in fostering an environment where your skills can shine while you contribute to a mission we care deeply about. As an Implementation Manager, you’ll be leading new client onboarding, ensuring they receive a smooth and effective transition to our cutting-edge platform. Your project management and accounting expertise will be vital as you juggle multiple projects, track progress, and set up the Accounting modules tailored to our clients’ unique needs. You’ll also be instrumental in training customers to help them achieve self-sufficiency on the platform while providing industry insights along the way. You’ll work collaboratively, oversee the entire project lifecycle, and actively promote the immense value our platform offers. If you have a strong background in accounting and project management, along with a passion for solving problems and helping others succeed, this might just be the perfect fit for you. With a salary range of $70,000 - $80,000 per year, flexible work arrangements, and comprehensive benefits, Restaurant365 not only makes technology accessible for our clients but also ensures our team members feel valued and appreciated. If you’re motivated by challenge and keen on growing alongside our mission, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Implementation Manager, Accounting Role at Restaurant365

What are the primary responsibilities of the Implementation Manager, Accounting at Restaurant365?

As the Implementation Manager, Accounting at Restaurant365, you will be leading the end-to-end process of client implementations, managing multiple projects simultaneously while ensuring smooth onboarding experiences. Your role includes configuring Accounting modules, training clients, tracking project progress, and addressing any issues that arise, all aimed at ensuring client satisfaction and effective use of the R365 platform.