Product Manager, Payroll - job 1 of 2

As the Product Manager, Payroll at Restaurant365, your primary responsibilities include driving Agile execution, prioritizing product features, gathering customer feedback, collaborating across teams, ensuring clear communication with stakeholders, and continuously iterating to improve payroll services. All these tasks aim to enhance the user experience and meet strategic goals.

To qualify for the Product Manager, Payroll role at Restaurant365, candidates should possess a bachelor's degree in technology, computer science, engineering, marketing, or a related field. Additionally, 3+ years of Product Management experience with a focus on B2B SaaS, and at least 2 years of expertise in HCM software, particularly payroll, are required.

A successful Product Manager, Payroll at Restaurant365 should have excellent communication skills, strong analytical abilities, experience with Agile methodologies, and a solid understanding of current payroll regulations and technologies. Familiarity with the restaurant industry and payroll specific tools will also provide an edge.

The work culture at Restaurant365 is empowering, focused on skill elevation and teamwork. As a Product Manager, Payroll, you'll be part of a collaborative environment where innovation and continuous improvement are encouraged. Remote work also allows for flexibility and a balance between professional and personal life.

A Product Manager, Payroll at Restaurant365 can expect a competitive salary ranging from $116,000 to $174,000. Additionally, comprehensive medical benefits paid fully for the employee, 401k matching, equity option grants, unlimited PTO, company holidays, and wellness initiatives are part of the attractive benefits package.

To manage competing priorities, I assess the potential impact and value of each task, engaging with stakeholders to understand their needs. I use Agile methodologies to prioritize effectively and ensure that our team is focused on what's most important for our users and business goals.

Certainly! I previously led a payroll software enhancement project where I collaborated with engineering and customer support teams. By implementing customer-driven features and refining our UX, we significantly improved customer satisfaction rates and engagement with the product.

I track metrics such as user adoption rates, customer satisfaction scores, feature engagement levels, and revenue impacts. Additionally, I validate our improvements using A/B testing and gather feedback to continuously refine our offerings.

Incorporating customer feedback is integral to my process. I engage with customers regularly through surveys, interviews, and support interactions. This feedback informs our development roadmap, ensuring that we address user needs and expectations effectively.

I often utilize tools like JIRA for Agile project management, Trello for task tracking, and analytics platforms like Google Analytics to monitor user behavior and product performance. These tools help streamline the development and delivery process.

To ensure alignment, I schedule regular check-ins and use clear communication channels to discuss priorities and updates. I also encourage team members to share their insights, fostering collaboration and a shared vision for our project goals.

I have extensive experience implementing Agile methodologies in previous roles. This includes conducting sprint planning, daily stand-ups, and retrospectives to promote an iterative approach to product development, ensuring that we continually deliver high-value features.

I believe in maintaining clear and concise documentation that outlines product features, specifications, and user stories. This not only helps the team stay informed but also supports onboarding and provides a reference for future development.

My approach to competitive analysis involves researching our competitors' offerings and market positioning, identifying trends, and assessing areas where we can provide better solutions. This information informs our product roadmap and differentiation strategies.

When faced with setbacks, I assess the situation to understand the root cause, involving the team in brainstorming solutions. I believe in maintaining transparency with stakeholders and pivoting quickly based on the insights gathered, ensuring we stay on track to achieve our objectives.