Fine Dining Restaurant General Manager

The Fine Dining Restaurant General Manager at Riot Hospitality Group plays a crucial role in overseeing all aspects of restaurant operations to ensure an elevated dining experience. This includes curating unique guest experiences, inspiring and leading a dedicated team, managing inventory efficiently, driving financial success, and maintaining the highest quality standards. Your leadership will help shape the atmosphere and enhance the creativity of our supper club.

To qualify for the Fine Dining Restaurant General Manager role at Riot Hospitality Group, candidates should have proven experience in managing fine dining establishments, strong financial acumen for budget management and revenue analysis, exceptional leadership skills, and a deep understanding of both front-of-house and back-of-house operations. Required food and alcohol certifications are also necessary to thrive in this high-energy environment.

At Riot Hospitality Group, we pride ourselves on offering tremendous growth opportunities for our Fine Dining Restaurant General Manager. As you demonstrate leadership and contribute to our mission of enhancing hospitality experiences, you may find potential pathways to higher-level management roles or even opportunities within our diverse brand portfolio. Your success here is our success!

The working environment at Riot Hospitality Group is vibrant, collaborative, and fun! As a Fine Dining Restaurant General Manager, you will be part of a supportive team that works together to create amazing dining experiences. Our focus on innovation and creativity ensures that every day brings exciting challenges and opportunities to further enhance hospitality.

Guest satisfaction is paramount at Riot Hospitality Group, and as a Fine Dining Restaurant General Manager, you will champion a warm and welcoming atmosphere. By proactively addressing guest needs and continuously seeking feedback, your role will be essential in ensuring that every visit feels exclusive and memorable. Your leadership will guide your team to deliver exceptional service consistently.

As a Fine Dining Restaurant General Manager at Riot Hospitality Group, you will enjoy a competitive base salary along with an attractive profit-sharing plan, employer-paid medical, dental, and vision insurance. Additionally, we offer disability insurance, paid vacation and sick leave, and exciting employee discounts across our venues, making your experience with us rewarding both personally and professionally.

Riot Hospitality Group's mission is to make every single hospitality experience better than the last, and as our Fine Dining Restaurant General Manager, you will play a key role in achieving this. Your commitment to excellence, nurturing a world-class team, and delivering unique dining experiences will help us transform the restaurant landscape while maintaining exceptional quality and service.

To ensure high standards of service, it's crucial to lead by example. Be attentive to both guests and staff, emphasize continuous training, and promote a culture of open communication. Regularly solicit feedback from guests and staff can help identify areas for improvement, allowing you to adapt and maintain excellent service standards.

Effective menu planning starts with understanding your target audience and sourcing high-quality ingredients. Collaborate closely with the culinary team to test and refine menu items, and ensure that staff are well-trained in menu execution to deliver the intended guest experience. Regularly reviewing sales and guest feedback on menu items can provide insights for necessary adjustments.

Handling conflicts requires a calm and diplomatic approach. It’s important to address issues promptly by facilitating open conversations between involved parties. Encouraging a culture of respect and understanding can prevent issues from escalating, and offering support for resolution demonstrates your commitment to team cohesion.

Key metrics to track include guest satisfaction scores, staff turnover rates, revenue per cover, food cost percentages, and overall profitability. Regularly analyzing these metrics can help you identify trends, allowing proactive adjustments to improve operations and enhance guest experiences.

To drive financial success, regularly analyze P&L statements to understand revenue trends and cost implications. Implement cost control measures without compromising quality, such as portion management and strategic purchasing. Communicating with your team about the importance of maintaining standards while being financially savvy can also foster a shared commitment to success.

Creating a memorable guest experience begins with understanding guest preferences and expectations. Use personal touches—like acknowledging regular patrons or remembering dietary preferences. Engage in conversations that enhance their dining experience, and ensure that the ambiance aligns with your supper club's theme to create a lasting impact.

My approach to staff training emphasizes hands-on experience and ongoing learning. Regular training sessions, role-playing scenarios, and constructive feedback can enhance skills and confidence. Foster an environment where staff feel comfortable asking questions and sharing their learning experiences to maintain a knowledgeable and skilled team.

Incorporating innovation requires an open-minded approach. Regularly seeking feedback from both guests and staff can inspire fresh ideas. Stay updated on industry trends and competitor offerings, and encourage your team to contribute their ideas. Regular brainstorming sessions can cultivate a culture of creativity and experimentation.

Compliance begins with knowledge of local health and safety regulations. Conduct regular staff training and refreshers to ensure everyone understands their responsibilities. Scheduling routine inspections and having checklists can help maintain standards while ensuring staff are held accountable for maintaining a safe dining environment.

I am motivated by my passion for hospitality and the joy of creating memorable experiences for guests. Seeing my team thrive and witnessing guests leave delighted fuels my dedication to excellence. I strive for innovation and continuous improvement, driven by the desire to elevate our restaurant's standing in the community.