Junior Invoicing Expert (m/w/d)

As a Junior Invoicing Expert at roadsurfer, you will ensure accurate invoicing and damage monitoring, collaborate with Damage Controllers, and proactively handle complaint management, minimizing discrepancies to maintain client satisfaction.

To apply for the Junior Invoicing Expert position at roadsurfer, you should have strong knowledge in invoicing, complaint resolution, and legal requirements, along with excellent analytical, communication, and teamwork skills.

Junior Invoicing Experts at roadsurfer enjoy flexible working hours, both in-office and remote options, and the opportunity to work from anywhere in Europe for one month per year, allowing for an ideal work-life balance.

The culture at roadsurfer is vibrant and team-oriented, characterized by regular team events, a collaborative atmosphere, and an emphasis on professional growth, making it a great space for a Junior Invoicing Expert to thrive.

roadsurfer supports personal development through tailored Growth Plans and an Inhouse Academy designed to help Junior Invoicing Experts enhance their skills and knowledge in their field.

roadsurfer hosts a variety of exciting team events for Junior Invoicing Experts, including sports sessions, game nights, and pizza and beer evenings, helping to build a strong and connected team spirit.

To apply for the Junior Invoicing Expert role at roadsurfer, simply submit your application through our website or reach out to us at team@roadsurfer.com, and we will get back to you shortly!

When answering, highlight any relevant positions where you handled invoicing or claims management, demonstrating your ability to work quickly and accurately. Share examples of how you handled discrepancies or client complaints effectively.

Discuss systematic approaches you take for checking data, such as double-checking figures, keeping detailed records, and using invoicing software effectively to minimize errors.

Provide a specific situation where you took action to resolve a complaint, what steps you took, and the outcome. Focus on your communication tactics and problem-solving skills.

Share techniques you use, such as data analysis tools or Excel functions, and give examples of how your analysis led to actionable insights that improved invoicing processes or customer satisfaction.

Talk about your strategies for prioritization, such as creating to-do lists, employing time management tools, and effectively communicating with your team to ensure important tasks are completed.

Discuss the importance of communication, mutual support, and collaboration. Share your experiences working closely with colleagues to achieve a common goal.

Demonstrate your familiarity with relevant laws and regulations, perhaps mentioning any previous roles where you had to ensure compliance, and your willingness to continue learning in this area.

Explain how you would stay organized, maintain focus under pressure, and possibly delegate tasks, while still ensuring accuracy and a timely completion of your work.

Focus on both personal goals, such as professional development and mastering invoicing practices, as well as how you aspire to contribute to roadsurfer's success in fostering a positive company culture.

Express your enthusiasm for roadsurfer's mission and values, how you relate to their culture, and your desire to contribute to the company's growth and the camping experiences they offer.