Senior Client Platform Engineer

As a Senior Client Platform Engineer at Robinhood, your main responsibilities include expanding and maintaining the security and stability of our endpoint management infrastructure, with a focus on macOS devices. You'll build and maintain management tooling for supported platforms like ChromeOS and Windows, lead the design of new tools, automate device lifecycle management, and perform code reviews. You'll also collaborate with other teams, serving as an escalation point for issues related to CPE tooling, ensuring top-notch support for corporate engineering teams.

To qualify for the Senior Client Platform Engineer position at Robinhood, candidates should have a minimum of five years of experience in a similar role. It's essential to have demonstrated proficiency in managing macOS devices using tools like Munki and MDM (FleetDM), along with a solid understanding of modern endpoint management strategies. Strong coding or scripting skills in languages such as Python, Swift, Go, Bash, or PowerShell are also highly valued, along with a passion for improving the employee experience.

At Robinhood, Senior Client Platform Engineers primarily work with endpoint management tools designed for macOS, ChromeOS, Windows, and mobile phones. Experience with configuration management tools like SaltStack, along with automation tools for device and account lifecycle management, is critical. Engineers will also engage in code reviews, documentation, and adhere to engineering best practices while collaborating across teams to enhance our endpoint infrastructure.

A Senior Client Platform Engineer at Robinhood can expect a vibrant work culture that values collaboration, innovation, and inclusivity. The team fosters open communication, encourages forward-thinking, and emphasizes personal and professional growth. With a lively office environment that includes catered meals and stocked kitchens, Robinhood promotes a supportive atmosphere where all employees can thrive while contributing to the company's mission of democratizing finance.

Robinhood offers a comprehensive benefits package for Senior Client Platform Engineers, including a competitive salary with equity plans, 100% paid health insurance for employees and 90% for dependents, an annual lifestyle wallet for personal wellness and learning, and generous paid time off. Additional perks include mental health support, parental leave, and a lively office environment, ensuring that employees are well-supported in both their professional and personal lives.

In answering this question, provide specific examples of your past experiences managing macOS devices. Mention tools you have used, such as Munki or MDM, and detail any processes you've implemented to enhance device security and efficiency. Highlight your problem-solving skills and how you collaborated with cross-functional teams to achieve successful outcomes.

Discuss your approach to endpoint security, focusing on specific tools and methodologies you've implemented in the past. Include points about configuration management tools and automation strategies that help maintain device integrity. Providing concrete examples of previous successes can strengthen your answer.

In your response, detail your troubleshooting process by highlighting the steps you take when encountering issues. Share examples of past challenges and how you resolved them, along with any collaboration with other teams that led to a successful outcome.

Share a specific instance where you identified a process that could be automated. Include the technologies and tools you used, the impact of the automation on efficiency and employee experience, and any metrics that demonstrate success. Emphasize your problem-solving skills and creativity.

Mention the programming or scripting languages you are proficient in, like Python or PowerShell, and provide specific examples of how you’ve leveraged these skills in your previous positions. Detail projects where scripting improved processes or reduced manual work, showcasing your technical capabilities.

Talk about the resources you utilize for staying informed, such as online courses, webinars, industry publications, or professional networks. Explain how this continuous learning helps you implement best practices at work, ensuring your team remains competitive and effective.

Provide an example of a collaborative project you were involved in, detailing your specific role and contributions. Highlight how teamwork contributed to achieving project goals and discuss any techniques you employed to ensure effective communication and collaboration.

In your response, outline your prioritization approach when managing competing deadlines. Share any frameworks or tools you use to stay organized and ensure high-priority tasks are completed effectively while maintaining quality.

Discuss what specifically attracted you to the Senior Client Platform Engineer position. Highlight your alignment with Robinhood's mission, any interest in fintech, and how this role complements your skills and career aspirations. Show your enthusiasm for being part of a team that values innovation in a transformative industry.

Share your approach to receiving and integrating feedback. Provide examples of instances where you’ve successfully implemented feedback to improve your performance or work processes. This response showcases your professionalism and willingness to grow.