Job details

RTX is hiring: CX/UX Strategist in Hamilton

Date Posted:2021-12-22-08:00Country:United States of AmericaLocation:TX190: 2501 West University, McKinney 2501 West University , McKinney, TX, 75070 USADescription: Envisions, researches, models and develops the end user experience for digital products and services to ensure the interface is intuitive and consistent. Champions user-centered design and “design thinking” methodologies. Oversees user testing and application of interaction design principles. Assesses and optimizes the performance of new and existing service offerings through creation and testing of user flows, persona development, customer journey mapping, wireframes. Creates clickable prototypes; sets strategy for usability testing and research practices, pioneering new methodologies and protocols for data collection; and application of results to generate cutting edge, user-centered designs.What You’ll Get To Do: Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. As part of the Digital Technology strategy team, you’ll work alongside program managers, business analysts, digital strategists and technical staff to identify requirements, set design goals, study users and craft experiences that translate business and user needs into highly engaging experiences. You’ll get to lead design thinking workshops, build design prototypes, manage outsourced design projects and be the organizational evangelist for all things customer/user experience related.Required:Sound understanding of user experience practices, consumer behavior, and brandsStrong graphic design and typography skillsExperience planning and conducting design thinking workshops (in person and remote)Persona development and user journey mappingModern research and user acceptance testing techniquesWireframing (information architecture)Experience with at least one clickable prototype technology (e.g. Figma, XD, Invision, Sketch)Excellent communicator (written and verbal)Desired:Familiarity with service design / blueprintsDemonstrated passion for digital trends and innovationPrevious experience working with IT and/or infrastructure providersPrevious military experience / familiarity with classified workExperience / Education:Typically, a Bachelors Degree in related field and 8 years experience in graphic design for web and/or mobile or 16 years in lieu of DegreePrevious experience in an agile environmentNote: As part of the application process, please share a link to your current design portfolio.Relocation Eligible – No Relocation assistance not availableRaytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.Privacy Policy and Terms:Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and TermsRaytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

RTX Glassdoor Company Review

3.7

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CEO of RTX

Gregory J. Hayes

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Average salary estimate

$100000 / YEARLY (est.)

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$80000K

$120000K

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What You Should Know About RTX is hiring: CX/UX Strategist in Hamilton, RTX

At Raytheon Technologies, we're on the lookout for a passionate CX/UX Strategist in Hamilton, Virginia! If you have a knack for envisioning, researching, and developing stellar end-user experiences for digital products and services, this role might be just for you. You’ll be at the forefront of championing user-centered design and utilizing design thinking methodologies to make our interfaces intuitive and consistent. Your responsibilities will include overseeing user testing, assessing and optimizing service offerings, and creating customer journey maps, wireframes, and clickable prototypes. In this dynamic role, you’ll collaborate with a team of program managers, business analysts, and technical staff to identify user requirements and set design goals that translate into engaging experiences. You will lead design thinking workshops and be the organizational champion of all things related to customer and user experience. A strong background in user experience practices, graphic design, and modern research techniques is essential. If you’re excited about the prospect of diving into the world of design and user experience, working alongside innovative minds, and driving cutting-edge design solutions at Raytheon Technologies, we encourage you to apply. Don’t forget to showcase your design portfolio as part of the application process – we can’t wait to see your creativity at work!

Frequently Asked Questions (FAQs) for RTX is hiring: CX/UX Strategist in Hamilton Role at RTX

What are the responsibilities of the CX/UX Strategist at Raytheon Technologies?

As a CX/UX Strategist at Raytheon Technologies, you'll be responsible for developing the end-user experience for digital products, championing user-centered design methodologies, conducting user testing, and creating wireframes and prototypes. Your work will focus on optimizing existing service offerings and enhancing user engagement through thoughtful design.