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Shipping & Receiving Assistant I

Position SummaryAre you a detail-oriented professional with a passion for logistics? We have an exciting opportunity for you to become a key player in our Shipping & Receiving operations, under the guidance of our Assistant Director of Logistical Services.Key Responsibilities• Efficient Handling: Ensure the prompt receipt, tracking, and delivery of packages and mail, as well as collection of received packages.• Vendor Relations: Maintain strong relationships with vendors/suppliers, addressing any order discrepancies swiftly and efficiently.• Problem Solving: Use your decision-making skills to find solutions and keep our products moving smoothly.• Team Leadership: Lead and motivate the Shipping & Receiving team, fostering a collaborative and efficient work environment.What We Offer• Skill Development: Gain expertise in procurement procedures and practices while building cooperative relationships with suppliers, CSU employees, and other essential personnel.• Autonomy: Enjoy the authority to make impactful decisions that keep our operations running smoothly.• Professional Growth: Be part of a supportive team that values your contributions and helps you grow in your logistics career.Join us and make a difference in our dynamic logistics team. Your dedication and leadership will help ensure the success of our Shipping & Receiving operations!Position Information• This is a full-time (1.0 time-base), benefits eligible permanent/probationary position.• This position is designated non-exempt under FLSA and is eligible for overtime compensation.• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.• The individual hired into this role will work on campus at SDSU in San Diego.Department SummaryUnder the general direction and supervision of the Assistant Director of Logistical Services, Shipping and Receiving Services (SRS), and Mail Services (MS) are jointly responsible for the receipt of all incoming material for the campus community and the delivery of such material to the appropriate campus departments. The departments are also responsible for the receipt, packing and shipment of all outgoing material as well. The departments provide documentation and verification of all material to assure it is in accordance with the purchase orders. Responsibilities also include the receipt and tagging of University equipment.The Mail Services Department is also jointly responsible for receiving sorting and distribution of U.S. and campus mail. It also distributes other campus related materials. The department serves as the liaison between the University and the U.S. Postal Services.For more information regarding the Mail Services Department , click here .Education And ExperienceTwo years of experience in a storeroom or warehouse in the performance of work involving the receipt, storage, and issuance of a variety of supplies, material, and equipment.Prospective applicants who have not had the experience listed may be considered eligible based on other evidence of meeting the minimum qualifications.Key Qualifications• Forklift Certificate is preferred.• Proficiency with a wide variety of computer software applications that are commonly used in the warehousing, receipts, tracking, storage, and procurement.• Thorough knowledge of department operations and workflow to allow judgement to plan and schedule stages of receipt, processing, and distribution of material to the campus.• Complete working knowledge of Shipping and Receiving operations and workflow.Licenses/Certifications RequiredValid California Driver’s License or the ability to obtain one within 10 days of hire.Compensation And BenefitsStarting salary upon appointment is not expected to exceed $4,875 per month.Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here .CSU Classification Salary Range: $3,680 - $5,856 per month.SDSU ValuesAt SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.Principles of CommunityAt SDSU, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.Equal Opportunity and Excellence in Education and EmploymentAll university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.Supplemental InformationInitial review of the required application materials, including cover letters and resumes, will begin on January 25, 2025. To receive full consideration, apply by January 24, 2025. The position will remain open until filled.The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.SDSU is a smoke-free campus. For more information, please click here .Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Michelle Puentes at mpuentes2@sdsu.edu.

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What You Should Know About Shipping & Receiving Assistant I, San Diego State University

Are you ready to embark on an exciting journey in the logistics field? As a Shipping & Receiving Assistant I at San Diego State University, you'll play a vital role in ensuring our operations run seamlessly. Picture yourself efficiently handling the receipt, tracking, and delivery of packages, while fostering strong relationships with our vendors and suppliers. Your knack for problem-solving will truly shine as you help navigate order discrepancies and keep our products moving. You'll not only be part of a supportive team but also lead and motivate the Shipping & Receiving crew, contributing to an engaging and collaborative environment. This position is all about personal and professional growth, allowing you to develop your skills in procurement practices and build valuable connections with colleagues across different departments. With a starting salary of up to $4,875 a month and a rich benefits package, this full-time role offers the opportunity to make a difference in our growing logistics team. Join us at San Diego State University, where your dedication will be recognized and celebrated, paving the way for a fulfilling career in logistics!

Frequently Asked Questions (FAQs) for Shipping & Receiving Assistant I Role at San Diego State University
What are the responsibilities of a Shipping & Receiving Assistant I at San Diego State University?

As a Shipping & Receiving Assistant I at San Diego State University, your responsibilities include efficiently handling the receipt, tracking, and delivery of packages, ensuring that all materials are processed accurately and on time. You'll also be tasked with maintaining strong vendor relationships, swiftly addressing any discrepancies that arise during the order process. Leading and motivating the Shipping & Receiving team while fostering a collaborative work environment is crucial to your role. This position also involves problem-solving and decision-making to ensure smooth operations within the shipping and receiving department.

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What qualifications are needed for the Shipping & Receiving Assistant I position at SDSU?

To be eligible for the Shipping & Receiving Assistant I role at San Diego State University, candidates typically need two years of experience in a storeroom or warehouse setting that involves receipt, storage, and issuance of supplies and equipment. A Forklift Certificate is preferred. Additionally, proficiency with various computer software applications is essential to manage shipping and receiving operations effectively. Familiarity with the department operations and workflows will be a tremendous asset in this position.

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What benefits does San Diego State University offer for the Shipping & Receiving Assistant I position?

The Shipping & Receiving Assistant I position at San Diego State University comes with an attractive benefits package that forms a significant component of your overall compensation. This includes health insurance, retirement plans, and various other perks designed to support your well-being and development. With a competitive starting salary and opportunities for professional growth within a dynamic logistics team, working at SDSU means you'll be valued and supported in your career journey.

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What skills are essential for a Shipping & Receiving Assistant I at SDSU?

Key skills for being successful as a Shipping & Receiving Assistant I at San Diego State University include strong attention to detail for accurate tracking and delivery, effective communication skills for vendor relations, and problem-solving abilities to address any operational issues that may arise. Being able to work collaboratively in a team setting and a basic understanding of warehouse management systems are also critical skills that will support you in this role. Having the ability to lead and motivate a team is a significant advantage as well.

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What does the typical work schedule look like for a Shipping & Receiving Assistant I at SDSU?

The standard work schedule for a Shipping & Receiving Assistant I at San Diego State University is Monday through Friday, from 8:00 a.m. to 4:30 p.m. However, this schedule may vary based on operational needs, so flexibility can be an important component of this role. Whether you’re managing shipments or addressing urgent vendor inquiries, being adaptable will enhance your effectiveness in contributing to the team's success.

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Common Interview Questions for Shipping & Receiving Assistant I
Can you describe a time when you solved a problem related to shipping or receiving?

In your response, focus on a specific example where you identified an issue, such as a delayed shipment or an order discrepancy. Detail the steps you took to resolve the problem, emphasizing your decision-making skills and the positive outcome that followed. Highlighting teamwork can also demonstrate your ability to collaborate effectively in a logistics setting.

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How do you prioritize your tasks in a busy shipping and receiving environment?

Share your approach to managing time effectively and prioritizing tasks based on urgency and importance. Discuss specific strategies you use, like maintaining a checklist or leveraging software tools for tracking shipments and deliveries. Show how by staying organized, you can enhance productivity within the team.

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What experience do you have with vendor communication?

When answering this question, illustrate your experience with vendors, mentioning how you maintain healthy relationships and handle order discrepancies. Focus on communication techniques you've utilized, such as regular updates and follow-ups, to ensure smooth operational ties with vendors and suppliers.

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Describe a time when you had to lead a team to meet a tight deadline.

Prepare a response that illustrates your leadership skills by outlining a situation where you successfully motivated a team to meet a challenging deadline. Discuss your strategies for fostering collaboration, keeping morale high, and ensuring that each team member was clear on their responsibilities to achieve the desired outcome.

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What software tools are you familiar with in relation to shipping and receiving processes?

Mention specific software or tools you’ve worked with in past roles, such as inventory management systems or shipping software. Explain how you used these tools to improve workflow efficiency, ensuring timely deliveries and accurate tracking of shipments. This showcases your tech-saviness and adaptability in the logistics environment.

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How do you handle conflicts with co-workers in the workplace?

Outline your conflict resolution approach, emphasizing open communication, active listening, and a focus on team goals. Provide examples of past situations where you effectively resolved conflicts professionally, highlighting the positive impact of your resolution on team dynamics and productivity.

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Are you comfortable operating warehouse equipment such as forklifts?

If you have a Forklift Certificate, be sure to mention it directly. If not, express your willingness to learn and adapt to using such equipment, addressing the importance of safety protocols and operational efficiency in your answer to reassure interviewers of your commitment to successful operations.

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What methods do you use to ensure accuracy in shipping and receiving tasks?

Detail methods like double-checking shipments against packing lists or utilizing barcoding systems that enhance accuracy. Explain how thoroughness in your work prevents errors and avoidable issues, thus supporting overall logistics operations and contributing positively to the team’s success.

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Why are you interested in working as a Shipping & Receiving Assistant I at SDSU?

Express your enthusiasm for the logistics field and your admiration for San Diego State University's mission and values. Highlight your desire to contribute to a dynamic team and your eagerness to develop your skills in an environment that fosters growth and collaboration.

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What do you believe are the biggest challenges in shipping and receiving today?

Discuss current industry challenges such as delays due to supply chain issues or changing regulations, emphasizing your awareness of logistics trends. Share how you stay informed and how adaptability and proactive problem-solving can mitigate these challenges effectively in your role.

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San Diego State University (SDSU), with an enrollment of more than 35,000, is one of the largest universities in California. It offers some 75 academic programs leading to about 85 bachelor's, 75 master's, and 15 joint-doctoral degrees. Its Imperi...

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March 20, 2025

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