Integration Specialist

About Satispay
At Satispay, we're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility. Picture yourself at the forefront of innovation, leading the way in revolutionizing payments - and beyond! - across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision: simplifying payments to improve everyone’s life.

Are you ready to be part of something bigger? Satispay is the place for you! Come be part of our dynamic team and help us shape the future of payments in Europe.

🚀 Join us as an Integration Specialist and let's make magic happen together.

Role Overview
As an Integration Specialist within our Tech&Product Department, you will be at the forefront of ensuring the seamless integration of our cutting-edge payment solutions into a wide variety of systems, websites, and applications. At our headquarters in Milan, you will work closely with internal tech teams and external partners, using your technical expertise to support integration efforts that align with our company’s mission to deliver scalable, high-performance payment products. In this role, you will not only guide third-party integrations, but you will also be deeply involved in troubleshooting, optimization, and ensuring the highest standards of quality across our services. Your technical skills and ability to communicate complex concepts clearly will play a pivotal role in delivering successful outcomes.

Your mission:

• Lead technical integrations. Collaborate closely with internal teams and external partners to analyze, design, and execute integrations of our APIs into third-party systems, ensuring smooth, efficient implementations that align with business goals.

• Collaborate across the tech ecosystem. Act as a key point of contact between Tech, Business Development, and Product Teams during the integration process, ensuring technical and business requirements are fully met and aligned.

• Maintain technical documentation. Create, update, and manage detailed technical documentation and integration procedures, ensuring partners have the resources needed for smooth integrations.

• Quality control and optimization. Perform in-depth quality checks on integrations, analyzing UI/UX, system logs, and ensuring our APIs are properly implemented before going live. Ensure that integrations meet high standards of performance, security, and scalability.

• Troubleshooting and problem-solving. Support the Tech and IT teams by assisting in bug identification, root cause analysis, and testing of new technologies and product features, focusing on continuous improvement of our integration processes.

• Provide first-line IT support. Address integration issues from partners and clients, offering prompt and effective support, and escalating more complex issues to other tech teams when necessary.

Your ideal profile:

• Experience. At least 2-3 years of experience in a Tech or IT department with a focus on integration processes, ideally within a Tech company or similar fast-paced environment.

• API integration expertise. Proven experience in working with APIs and knowledge of integration patterns, protocols, and standards like REST, SOAP, JSON, and XML. You should have the ability to guide partners through complex technical integrations.

• Tech-focused communication. Excellent communication skills, able to articulate technical information to both technical and non-technical stakeholders, ensuring that business teams and external partners clearly understand the integration steps and requirements.

• Cloud and DevOps awareness. Understanding of cloud platforms (AWS is a plus), CI/CD pipelines, and DevOps best practices, allowing for seamless integrations in modern development environments.

• POS systems knowledge. Familiarity with POS systems, cash registers, and payment systems integration will allow you to manage both online and offline integrations effectively.

• Basic development knowledge. A solid grasp of software development principles is a strong plus, enabling you to better collaborate with the development teams and understand code-level challenges that may arise during integration.

• Structured communication. Ability to communicate technical solutions effectively to both technical and non-technical stakeholders.

• Language proficiency. You are fluent in Italian and English.

Don't let a checklist hold you back - at Satispay, we thrive on diverse perspectives and unique strengths. Your individuality could be the missing piece to our puzzle! Even if you don't meet every skill listed above, we encourage you to apply if you're passionate about the role and believe you can contribute to our team's success.

Your Perks as a Satisperson
🙆🏻 Join an international team to grow with
🏡 Hybrid working policy
🍽️ Fuel your day with our meal vouchers
🌐 Preply language platform access to expand your language skills
⭐ Benefit from our 1.2k company welfare budget
🚀 Own part of Satispay’s success with our Stock Option Plan
👩🏻‍💻 Gear up with our tech equipment
🥳 Join us in the fun with team-building events, parties, trips, and more!

Our selection process is tailored to each role and includes at least a call with our Talent Acquisition Team, a technical evaluation, and a final in-person meeting. Your recruiter will share more insights during your first meeting with us!

Equal Opportunity Employer
At Satispay, we're proud to be an equal-opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, color, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

Learn More About Us
Curious about our core values? Explore them here.

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