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Shoe Merchandiser

Job DetailsDescriptionDo you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service.SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.WageStarting at $14.50/hourScheduleMust be flexible to work assigned schedule between 9:00 a.m. and 9:00 p.m., Monday through Saturday, 10:00 a.m. and 6:00 p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays, must be available a minimum of two weekends a month. Average hours per week is 20 hours.Responsibilities• Unload product from freight. Tag, fold, hang and price merchandise to be put out on the sales floor or in back stock• Restock merchandise on sales floor and bring product to the floor for display• Assist customers and salespeople with retrieving and loading purchased product• Maintain orderly appearance of personal work space and surrounding areas. General cleaning and organization around the store and back stock areas• Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s• Ability to read and comprehend instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other associates of the organization• Ability to be organized, multi-task and maintain all aspects of a support role• Ability to work independently and with the team• Exercise judgment and tact and be able to effectively work with all levels within the organization• Strong oral/written communication and presentation skills to communicate effectively and in a timely manner• Ability to apply basic understanding to carry out instructions furnished in written, oral, or diagram• Demonstrates attention to detail• Be professional in appearance and attitude, contribute to a positive team atmosphere, and treat others with respect and consideration while following Scheels’ policies and procedures• Willing to do other tasks as assigned by the leadership team and Support Leads• Work assigned schedule; may include varied hours, evenings, weekends and holidaysRequirementsCustomer Service• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”Culture• Approach daily tasks, projects and follow-up communication with energy and sense of urgency• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact• Show respect and appreciation for others and Scheels• Arrive to work and meetings 10 minutes earlyTeam Mentality• Genuine interest and action in helping others before yourself, regardless of recognition or rewardTeach-ability• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback• Ability to adapt to a changing work environment• Ability to apply concepts of basic math, grammar, punctuation and spellingDress Code• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partnersEfficiency• Demonstrate pride and ownership of their work while meeting expected deadlinesEducation & ExperienceThe ideal candidate will have a minimum of a high school diploma, or general education degree (GED), 1-3 months of related experience or training; or equivalent combination of education and experience.Physical Requirements/Lifting RequirementsMust be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.Very heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for heavy work.Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.BenefitsTo see a full list of benefit offerings from Scheels visit scheels.com/careersEQUAL EMPLOYMENT OPPORTUNITYScheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.

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What You Should Know About Shoe Merchandiser, Scheels

If you're passionate about sports, fitness, and enhancing customer experiences, then the Shoe Merchandiser position at SCHEELS in Rochester, MN, could be your dream job! At SCHEELS, we pride ourselves on being leaders in the sporting goods industry, offering the largest selection of sports brands in America. This role allows you to dive deep into the world of shoes, as you'll unload freight, tag, and organize merchandise for display, and help customers find what they need. You'll also get the chance to work with various teams, ensuring everything runs smoothly on the sales floor. We believe in empowering our associates through extensive training, mentorship, and professional development. Flexibility is key, as our schedules will vary, including evenings and weekends. You’ll start at a competitive wage of $14.50/hour, building your expertise as you contribute to our goal of delivering unmatched customer service. Your organizational skills and attention to detail will shine as you assist customers and maintain an inviting atmosphere in our store. Join SCHEELS and become part of a community that values respect, teamwork, and the joy of sports and the outdoors!

Frequently Asked Questions (FAQs) for Shoe Merchandiser Role at Scheels
What are the daily responsibilities of a Shoe Merchandiser at SCHEELS?

As a Shoe Merchandiser at SCHEELS, your daily responsibilities include unloading product from freight, tagging and organizing merchandise, restocking the sales floor, and assisting customers with their purchases. Maintaining an orderly workspace and supporting the team in delivering top-notch service are also key components of the role.

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What qualifications do I need to apply for the Shoe Merchandiser position at SCHEELS?

To qualify for the Shoe Merchandiser position at SCHEELS, you'll need a high school diploma or GED, along with 1-3 months of related experience. However, if you're passionate about customer service and eager to learn, SCHEELS values the right attitude and willingness to grow over formal experience.

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How does SCHEELS support career development for Shoe Merchandisers?

SCHEELS places a strong emphasis on mentorship and professional development for all associates, including Shoe Merchandisers. You'll receive comprehensive training that equips you with the knowledge to excel in the sporting goods industry and prepare you for future career advancement opportunities within the company.

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What does the work schedule look like for the Shoe Merchandiser role at SCHEELS?

The work schedule for the Shoe Merchandiser role at SCHEELS requires flexibility, with shifts falling between 9:00 a.m. and 9:00 p.m. on weekdays and 10:00 a.m. to 6:00 p.m. on Sundays. Candidates must be available to work a minimum of two weekends per month to accommodate the store's busy schedules.

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What kind of benefits can I expect as a Shoe Merchandiser at SCHEELS?

As a Shoe Merchandiser at SCHEELS, you'll enjoy various benefits, including competitive wages, training and development opportunities, and a positive team atmosphere. SCHEELS is proud to offer comprehensive benefits to its associates, enhancing your overall work experience and supporting your health and well-being.

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Common Interview Questions for Shoe Merchandiser
Can you share your experience with customer service as a Shoe Merchandiser?

When discussing your customer service experience, highlight specific instances where you exceeded customer expectations or resolved issues. Explain your approach to connecting with customers, and emphasize how your passion for sports or footwear aligns with SCHEELS' mission of delivering exceptional service.

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How do you prioritize tasks on a busy sales floor?

To answer this question, discuss your organizational skills and how you adapt to changing priorities. Explain your method for identifying immediate needs, whether it's restocking, assisting customers, or maintaining store presentation, to ensure a smooth operation during peak hours.

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What draws you to the Shoe Merchandiser position at SCHEELS?

Focus on your genuine passion for sports and customer service when answering this question. Explain how these interests align with SCHEELS' values and how you envision contributing to a positive customer experience in the store.

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How do you handle difficult customers while maintaining a positive attitude?

Share specific strategies you use to stay calm and empathetic when faced with challenging customer interactions. Highlight your focus on finding solutions and creating a positive experience despite difficulties, reflecting your customer-centric approach.

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Describe a time when you worked successfully as part of a team.

Describe a specific situation where your teamwork skills were crucial for achieving a common goal. Focus on your contributions, how you collaborated with others, and the positive outcome of your joint efforts, showcasing your ability to help maintain a supportive team atmosphere.

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What do you believe is the most important quality of a successful Shoe Merchandiser?

Discuss qualities such as attention to detail, a passion for customer service, and strong communication skills. Explain how these attributes contribute to enhancing the shopping experience while demonstrating your understanding of the role's responsibilities.

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How do you ensure merchandise is displayed appealingly to customers?

Emphasize your understanding of merchandising principles, such as organization and product placement tactics. Share examples of how you have created visually appealing displays or maintained product introductions in past roles to engage customers effectively.

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How would you approach learning about new products and brands?

Explain your proactive approach to professional development, including reading product information, seeking training opportunities, and asking experienced colleagues for insights. Highlight how your eagerness to learn enhances your ability to assist customers effectively with new merchandise.

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Can you give an example of how you've handled a demanding work schedule?

Describe a past experience where you managed multiple tasks or shifts effectively. Focus on time management techniques you utilized and how you maintained your performance and customer service standards despite a hectic schedule.

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What does teamwork mean to you in a retail setting like SCHEELS?

Discuss how teamwork fosters a positive work environment, enhances customer service, and contributes to overall store success. Provide examples of how you've collaborated with colleagues to meet customer needs or improve operational efficiency.

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Scheels All Sports is all about sports. It sells sporting goods and apparel through more than two dozen stores in about 10 western and midwestern states, as well as online. Products include bicycles, fitness equipment, hunting and fishing gear, an...

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Part-time, on-site
DATE POSTED
December 13, 2024

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