Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
HOA Assistant Director, Accounts Receivable (CA) image - Rise Careers
Job details

HOA Assistant Director, Accounts Receivable (CA)

Description

Introduction:

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 150,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 35 years. With offices throughout California, Nevada, Arizona, Idaho, and Washington, Seabreeze and its family of companies has expanded its mission to be a trusted advisor and collaborative partner with developments to build thriving associations through superior service and integrity. 

 

At Seabreeze, people are at the heart of what we do. Our philosophy, “Passion when combined with commitment, makes anyone unstoppable,” is carried out by enthusiastic and customer-centric teams who serve the communities where we work and live. 


Summary:

The Assistant Director of Accounts Receivable oversees the Billing & Payment Support Team and the Manager of Accounts Receivable. The Billing & Payment Support Team provides customer service to our colleagues and clients on all billing and payment matters. The Manager of Accounts Receivable is responsible for processing billing statements and fiscal year end budgets/ assessment changes. The Assistant Director of Accounts Receivable also oversees all special assessments. 


Essential Duties and Responsibilities: 

The requirements listed below are representative of the knowledge, skill, and/or ability required for this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


Billing & Payment Support Team Oversight

  • Ensure accurate and timely completion of the following Billing & Payment Support Team tasks: 
  • Response to emails and calls from homeowners and colleagues within 24 hours. 
  • Fee waiver requests (i.e. delinquent fees, delinquent interest, etc.).
  • Process homeowner refund requests.
  • Partner with the Transitions team to learn of any special nuances a new client/ community may have. Distribute that information to the Billing & Payment Support Team as needed. 
  • Supervise the Billing & Payment Support Team in their daily operations. Respond to escalated emails and calls from homeowners and colleagues within 24 hours.

Billing Statements

  • Supervise the Manager of Accounts Receivable. 
  • Monitor WelcomeLink to ensure all statements and coupon books that are expected to be processed are in fact processed within the expected cadence for the community (i.e. monthly, quarterly, semi-annually, annually). 
  • Ensure WelcomeLink is programmed to match the portfolio of clients for each brand and that all information is current and accurate.
  • Complete second-level review of assessment fees generated for complex and sensitive clients to ensure accuracy. 
  • Provide back-up to Accounts Receivable Manager to process billing statements in their absence or during high-volume times to ensure timely processing of statements.   

Assessment Programming

  • Ensure timely and accurate entry of new fiscal year assessments into CINC, based upon Board-approved budget.
  • Review and confirm generation of assessment fees corresponds to an Association’s annual budget.
  • Partner with the Transitions team to ensure proper entry and generation of assessments for new clients. 

Special Assessments

  • Review Annual Budget & Disclosure mailouts to monitor for notices of special assessments.
  • Receive and respond to colleague communication advising that a community is considering or has approved a special assessment. 
  • Coordinate special assessment touch base meetings between the management team, financial manager, and A/R to review the parameters of a special assessment. Record all data for the special assessment in tracking spreadsheet. 
  • Program special assessment charges and collection actions within CINC software, following Board approval.
  • Work with CINC to ensure correct withdrawal programming for homeowners participating in the Free ACH (Auto Debit) program. 
  • Review homeowner accounts within each community with an active special assessment after the 10th of each month (when ACH posts) and before the 15th of each month (when delinquent fees begin to post) to ensure proper application of payments made. 

Process Optimization

  • Develop and implement efficient processes and procedures leveraging the technology available.
  • Identify and implement automation opportunities to streamline workflows.

Reporting and Audit Support

  • Prepare ad-hoc financial reports as requested by your supervisor, SVP, Client Accounting, the President or CEO.
  • Ensure all records and data are well-maintained and easily accessible for audit purposes.
  • Provide insights to senior management on trends and areas for improvement.

Leadership and Team Management

  • Recruit, train, and mentor staff to ensure a high level of expertise and customer service.
  • Foster a positive and collaborative team environment by conducting regular check-ins, structured one-on-one meetings, and mid-year touchpoints.  

Perform all other duties based on business needs.


Requirements

Education and Experience

  • College degree; or equivalent experience
  • At least 3 years of experience in accounts receivable 
  • HOA property management experience is highly desirable.
  • Strong understanding of accounting principles, financial regulations, and compliance requirements
  • Detail-oriented with a focus on accuracy 
  • Ability to provide the highest level of customer service, striving to always ensure a positive customer experience
  • Ability to work independently and collaboratively within a team.
  • Strong internal/external client relations skills required with the ability to communicate effectively at all levels of management, vendors, Boards, and other stakeholder groups.
  • Strong analytical, organizational and time management skills
  • Excellent, effective, and diplomatic verbal and written communication skills.
  • Strong ethical practices – work with confidential /sensitive information and use diplomacy in communicating such information.
  • High degree of proficiency with Microsoft Office applications; especially Teams applications for team collaboration, presentations, video, etc.

Language Skills:

The candidate must have strong written communication skills, and the ability to communicate effectively with employees at all levels of the organization, both verbally and in writing.  


Physical Requirements and Work Environment

  • The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to sit for extended periods of time.
  • Must have finger dexterity for typing/using a keyboard.
  • Must be able to sit for long periods of time at a desk in a meeting.
  • Must be mobile enough to move around the office.
  • Must be able to hear in order to receive telephone calls and voice mail messages.
  • Must be able to lift up to 25lbs.

The work environment is a typical office building. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regular business hours and must be available for Board meetings and other events after regular business hours, as necessary.


Seabreeze is proud to be an Equal Opportunity Employer that celebrates the diversity of our team. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other legally protected status. For individuals with disabilities who would like to request accommodation such as an ASL interpreter, please contact Vy Nguyen at (949) 334-8166.


Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Posted 8 hours ago

Join Seabreeze Management Company as a Compliance Supervisor, where you will supervise compliance efforts and ensure adherence to community standards in a vibrant residential environment.

Join Cornerstone Building Brands as an Accounts Receivable Administrator and be a vital part of the operations team enhancing billing processes.

Photo of the Rise User
Datadog Hybrid { "address": "", "coordinates": [ -89.000451, 33.897896 ] }
Posted 9 days ago
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off

Join Zedcor Inc. as an Accounts Receivable / Accounts Payable Coordinator and be part of a dedicated accounting team driving innovation in the security industry.

Posted 13 days ago

Phoenix Processor LP is looking for an organized and efficient Accounting Assistant to join their finance team in Seattle.

Photo of the Rise User
Posted 11 days ago
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony

Citi is looking for a VP - Audit Manager to join their Internal Audit team in Mississauga, offering a hybrid work model.

Photo of the Rise User
Posted 4 days ago

Join a dynamic manufacturing company as a Temporary Part-Time Bookkeeper, bringing your expertise in bookkeeping and Sage 100 to support the accounting team.

Photo of the Rise User
BJM Group Remote Chattanooga, Tennessee, United States
Posted 7 days ago

Join BJM Group as an Audit Manager, where you will lead audit engagements and foster a culture of excellence in client service.

Photo of the Rise User
Posted 13 days ago

Join Charlotte Tilbury Beauty as a VAT Accountant to play a key role in managing VAT compliance in a dynamic and rapidly growing environment.

Photo of the Rise User
Posted 12 days ago

Join Empowered as an Accounting Assistant to contribute to the transformation of education through impactful accounting practices.

Photo of the Rise User
Posted 9 days ago

Seeking skilled Medical Billers in Fresno, CA for full-time opportunities with a focus on Accounts Receivable and insurance claims management.

Photo of the Rise User
Posted 5 days ago

Become a key player at CFGI as an Accounting Advisory Consultant, working closely with clients and top-tier professionals to elevate operational standards.

Photo of the Rise User
Beaudry Oil & Propane Hybrid Elk River, Minnesota, United States
Posted 7 days ago

Join Beaudry Oil & Propane as an Accounting Specialist, where you'll leverage your expertise to support vital accounting operations in a family-owned company.

Photo of the Rise User
Datadog Hybrid Colorado Springs, CO
Posted 9 days ago
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off

Join our team as a Billing Specialist where your expertise will contribute to the efficiency of our billing operations while ensuring the highest standards of accuracy in patient accounts.

Photo of the Rise User
Westgate Resorts Hybrid 2801 Old Winter Garden Rd, Ocoee, FL 34761, USA
Posted 6 days ago

Join Westgate Resorts as a Payroll Specialist and play a key role in delivering high-quality payroll services across multiple states.

Seabreeze Management Company is a full-service property management firm with a diverse management portfolio of over 90,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experienc...

5 jobs
MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 17, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Cincinnati just viewed Finance Intern at Roche
Photo of the Rise User
Someone from OH, Cincinnati just viewed Personal Shopper - Sam's at Walmart
F
Someone from OH, Cincinnati just viewed CART - Captionist at Focus Interpreting
P
Someone from OH, Brecksville just viewed Verification Specialist at Planned Parenthood of Illinois
Photo of the Rise User
Someone from OH, Sheffield Lake just viewed Busser/Server Assistant at Chili's Grill and Bar
Photo of the Rise User
Someone from OH, Cincinnati just viewed Furniture Sales Representative at Furniture Fair
Photo of the Rise User
Someone from OH, Dayton just viewed Data Engineer | NDA at GT
Photo of the Rise User
Someone from OH, Dayton just viewed Data Engineer at Koddi
Photo of the Rise User
Someone from OH, Dayton just viewed Data Engineer at Launchpad Technologies
Photo of the Rise User
Someone from OH, Columbus just viewed Accounts Receivable Specialist at Brixio
Photo of the Rise User
Someone from OH, Cincinnati just viewed Training & Education Specialist at Finalsite
L
Someone from OH, Cincinnati just viewed Head of Performance Marketing (Remote) at Lavendo
O
Someone from OH, Cincinnati just viewed VP of Marketing at OnePlan Solutions
T
Someone from OH, Cincinnati just viewed Senior Director, Demand Generation at Typeface
Photo of the Rise User
Someone from OH, Cincinnati just viewed Marketing Analyst at Waymo
Photo of the Rise User
Someone from OH, Cincinnati just viewed Marketing Director at Nextdoor
Photo of the Rise User
Someone from OH, Cincinnati just viewed Director of Demand Generation at Relay