DIRECTOR, PRODUCT MANAGEMENT - ENGAGEMENT & CUSTOMER JOURNEY

Major Duties Classification: Exempt / Non-Bargaining Position may be located remote. #LI-Remote Join a team that offers growth potential, competitive compensation, an excellent benefits package and the opportunity to make a significant impact on the lives of customers and communities. Consolidated Communications is a best-in-class, top 10 U.S. fiber provider that delivers reliable fiber communications solutions to consumers and businesses. We are committed to providing meaningful work in a positive environment while connecting people and enriching how they work and live. At Consolidated, our employees make the difference. We welcome and value individuals from different cultures, with diverse life and work experiences and educational backgrounds.As the Director of Product Management, you'll be an experienced leader who understands product management and development and how to enable sales organizations to sell our products. You'll establish long-term product strategies and roadmaps, lead a team of product managers and define the areas of priority and feature releases for product development initiatives. You'll be responsible for our complex product portfolio where some products are reaching end-of-life and others are in a growth state and lead lifecycle actions based on the stage of the product. The ideal candidate will be a natural leader and communicator who has a strong understanding of the customer's telecommunication needs and how to simplify product offerings. You'll have a driven personality and a can-do attitude with a focus on priorities to drive results.Responsibilities• Develop and communicate the product vision and strategy and work with cross-functional team leaders• Execute product strategies and policies while guiding product management practices and standards• Set standard pricing and packaging for commercial and carrier products• Create product tools and training for sales enablement• Drive and track key performance indicators (KPIs) for product performance and make product decisions based on data• Oversee the product management team and provide guidance and oversight on priorities, roadblocks and initiatives• Collaborate with product operations, engineering, technology, service delivery, marketing and others to implement product strategy and initiatives, ensuring alignment with company objectives• Lead product owner team priorities for agile and scrum methodologies• Direct continuous product discovery, market research, and competitor research?to keep up-to-date on product trends and offerings• Develop and launch new products and features• Proven ability to identify and resolve conflicts and roadblocks within project process• Communicate project scope, open items, and issues / risks to the leadership team• Performs all other duties as assignedQualifications• Bachelor's degree in Business Administration, or a related field. A relevant master's degree is a plus• 10+ years of related work experience in leading sales engineering or product management teams; telecommunications experience required• Outstanding leadership skills, with a demonstrated ability to lead cross-functional teams and drive collaboration• Excellent communication skills, with the ability to convey complex ideas in a clear, concise manner to both technical and non-technical audiences• Demonstrated experience in agile methodologies and data-driven decision making• Strong analytical skills and excellent project management skills• Creative thinking and problem-solving skills to develop innovative strategies and overcome challenge• Up-to-date knowledge of industry trends, emerging technologies, and best practices• Highly motivated, results-oriented, with a strategic mindset• Occasional travel requiredBenefits OfferedWe are proud to offer a comprehensive and competitive benefits package:• 401(k) matching• Medical, Rx, Dental and Vision insurance• Disability insurance• Flexible spending account• Health savings account• Life insurance• Tuition reimbursement• Paid vacation and personal days• Paid holidays• Employee Assistance Program• Annual bonus program to eligible employee's based upon organization performanceSalaryPay range (commensurate with skills and experience): $89,528 - $162,685Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.