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Salesforce Administrator

Seqera exists to advance science for everyone through software

We provide software for scientists solving today's most complex and important challenges from pioneering innovative therapeutics to unveiling the secrets of our universe. The journey began a decade ago with Nextflow — open software that helps over 100,000 global scientists analyze and process data, with more power and flexibility than ever before.

Today, Seqera consolidates fragmented data and diverse computing resources into a unified platform. Our modern biotech stack is trusted by over 150 leading life sciences organizations. Empowered with modern software engineering, organizations conduct science faster, on larger datasets, and with more confidence. Seqera accelerates discoveries in an open world.

Would you like to be a part of a company with a bigger purpose and make it successful with your own ideas? If yes, keep reading!

About the role

We are looking for a Salesforce Administrator to join the IT Team and help support our GTM efforts by managing and owning our Salesforce and Service Cloud implementations. This role will work closely with all business units and operation members to ensure alignment between business needs and technical implementation of our GTM stack.

We’re looking for a passionate salesforce expert who likes to build and implement things from scratch, with a strong automation and employee experience mindset, and who likes to get stuff done while having fun and scale in a fast-paced environment.

The Salesforce Administrator will help lead the deployment of our first implementation of Salesforce and Service Cloud, to ensure successful adoption of the application and empower our GTM team to be more effective at collaboration, deal progression and revenue generation. You’ll oversee the day-to-day management of Salesforce, collaborate with stakeholders across the business and refine processes to optimize the GTM engine. In this role, you will ultimately ensure the ongoing health and efficiency of our Salesforce ecosystem in conjunction with the wider GTM stack.

What You'll Do 

Salesforce Deployment Project Management:

  • Act as a key participant on the operations team throughout the implementation of Salesforce, from initial setup to full deployment, ensuring alignment with business requirements alongside our implementation consultants.

  • Configure Salesforce to meet business needs, including custom objects, fields, workflows, and automations.

  • Ensure smooth integration of Salesforce with key GTM tools (e.g., marketing automation, CRM, ERP and analytics platforms).

Process Improvement:

  • Partner with Sales, Marketing, and Customer Experience teams to identify and streamline processes using Salesforce capabilities.

  • Analyze existing workflows and recommend scalable solutions to improve efficiency and data accuracy.

  • Develop and implement automation to reduce manual effort and drive productivity.

User Support and Training:

  • Serve as the primary point of contact for Salesforce-related questions, troubleshooting, and technical support.

  • Design and deliver training programs for end-users, ensuring successful adoption and utilization of Salesforce.

  • Create user-friendly documentation and resources to support ongoing learning.

Platform Maintenance and Administration:

  • Manage user accounts, roles, profiles, and permissions to maintain system security.

  • Perform regular system audits, data cleanup, and backups to ensure data integrity.

  • Stay updated on Salesforce releases and features, implementing improvements where applicable.

  • Oversee the ongoing maintenance and optimization of other GTM platforms integrated with Salesforce.

About you

  • 5+ years of experience in Salesforce administration, preferably in a SaaS environment.

  • Deep expertise on Lead to Order processes and hands-on experience with implementing CPQ systems.

  • Salesforce Administrator Certification

  • Experience deploying Salesforce from the ground up, including configuration and integrations

  • Familiarity with GTM tools such as HubSpot, Marketo, Pardot, or similar platforms

  • Strong understanding of automation tools, workflows, data management best practices and integrations using APIs and iPaaS solutions like Workato

  • Experienced in working for an innovative tech company (SaaS, Open Source, Cloud or similar preferred), with strong abilities to work independently and to collaborate with diverse stakeholders

  • Self-motivated and able to thrive in a fast-paced, collaborative environment

  • Excellent written and verbal English

  • Strong project management and organizational skills

  • Analytical mindset with a focus on problem-solving and delivering results

Nice-to-have

  • Advanced Salesforce certifications (e.g., Advanced Administrator, Platform App Builder, CPQ Specialist…)

  • Experience with SOQL, Apex, and HTML

  • Proficiency in business process analysis and documentation

You should know

Seqera is proud to be an equal-opportunity employer. However you identify or whatever your journey to this point, we welcome all candidates to apply for the position that inspires them. Come join us and help us build a global company that everyone is proud to be part of.

As we scale, we constantly improve our in-office and WFH environments and learn to help everyone have the best setup for our company's success and your personal development while always keeping the human touch in every aspect of our lives.

Why join us?

By learning from and with each other, we ensure our ability to drive innovation and make better decisions toward our mission. Most importantly, our culture provides a genuinely fun, inclusive, and challenging environment that will allow you to grow while making a huge difference in human health and beyond.

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CEO of Seqera
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Evan Floden
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Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About Salesforce Administrator, Seqera

Seqera is on the lookout for an enthusiastic Salesforce Administrator to join our IT Team in New York! In this role, you will play a pivotal part in supporting our Go-To-Market (GTM) efforts by managing our Salesforce and Service Cloud implementations. If you're a Salesforce expert with a knack for building and implementing solutions from scratch, then this is the place for you! You'll collaborate with various business units to ensure that our technical implementations match the evolving needs of our operations. Your day-to-day tasks will include overseeing the management of Salesforce, refining processes for optimizing our GTM engine, and acting as a key participant in the deployment project management. You’ll be responsible for setting up custom objects, developing automations to boost productivity, and providing top-notch support and training for end-users. With your keen analytical mindset, you’ll continuously refine workflows to drive efficiency while ensuring the overall health of our Salesforce ecosystem. At Seqera, we empower our GTM team to excel at collaboration, deal progression, and revenue generation. If you’re keen on making a genuine impact in a company that’s passionate about advancing science and technology, we’d love to see you apply!

Frequently Asked Questions (FAQs) for Salesforce Administrator Role at Seqera
What are the key responsibilities of a Salesforce Administrator at Seqera?

As a Salesforce Administrator at Seqera, you will manage the deployment and ongoing maintenance of Salesforce and Service Cloud. This includes configuring Salesforce according to business needs, integrating it with key GTM tools, and providing user support. You will also analyze and improve existing processes while developing automation solutions to enhance productivity.

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What qualifications are needed to become a Salesforce Administrator at Seqera?

To become a Salesforce Administrator at Seqera, you should have at least 5 years of Salesforce administration experience, preferably in a SaaS environment. A Salesforce Administrator Certification is required, along with familiarity with GTM tools like HubSpot or Marketo. Strong project management skills and a problem-solving attitude are essential.

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How does the Salesforce Administrator role support Seqera's mission?

The Salesforce Administrator at Seqera plays a critical role in streamlining processes and empowering teams, which aligns with Seqera’s mission to advance science through technology. By optimizing the Salesforce ecosystem, you enable better collaboration, deal progression, and ultimately contribute to the successful adoption of our innovative solutions.

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What kind of work environment can a Salesforce Administrator expect at Seqera?

Seqera provides a supportive and dynamic work environment where collaboration and innovation are encouraged. As a Salesforce Administrator, you will enjoy a fun and inclusive culture that values personal and professional growth, allowing you to thrive in your role while contributing to significant advancements in science.

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What tools and integrations will a Salesforce Administrator work with at Seqera?

In the Salesforce Administrator role at Seqera, you will work with various GTM tools such as marketing automation platforms, CRM systems, and analytics tools. Familiarity with APIs and iPaaS solutions for integrations, along with using automation tools, will be key components of your daily responsibilities.

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Common Interview Questions for Salesforce Administrator
Can you explain your experience with Salesforce configuration?

When answering this question, emphasize specific examples of how you've configured Salesforce, detailing the custom objects and workflows you've set up to meet business needs. Include any collaborative efforts with other teams that supported your configurations.

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Describe a challenging Salesforce project you've managed.

Share a detailed scenario about a project that was challenging, including the specific hurdles faced and how you overcame them. Explain your project management approach and methods used to align with team and business goals.

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What strategies do you use for user training on Salesforce?

Discuss your methodology for developing training programs, emphasizing the importance of user-friendly documentation, hands-on training, and ongoing support you provide to ensure successful adoption of Salesforce among users.

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How do you ensure data integrity within Salesforce?

Highlight your practices for conducting regular audits, data cleanup procedures, and strategies for maintaining high data quality. Explain how you handle user permissions and roles to secure sensitive information.

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What steps do you take to stay updated on Salesforce updates and features?

Share how you utilize Salesforce's resources, such as Trailhead courses, webinars, and community forums, to stay informed about the latest releases and how you assess their relevance to your current system.

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Can you describe your experience with integrating Salesforce with other platforms?

Explain your familiarity with API integrations and specific examples of platforms you've integrated, including any challenges you faced and how you ensured seamless connectivity.

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What is your approach to process improvement using Salesforce?

Detail how you analyze existing workflows, collaborate with different teams to identify pain points, and implement scalable solutions within Salesforce that enhance efficiency and data accuracy.

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How would you handle a situation where multiple stakeholders have conflicting requirements for Salesforce?

Discuss your conflict resolution strategy, emphasizing communication, understanding the priorities of each stakeholder, and how you would facilitate a collaborative discussion to reach a consensus or find a compromise.

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What automation tools have you implemented in Salesforce?

Describe specific automation tools you've utilized to enhance productivity, including any custom workflows and processes you've developed that have significantly reduced manual efforts for your team.

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Why do you want to work as a Salesforce Administrator at Seqera?

Share your passion for advancing science and technology, expressing how the mission of Seqera resonates with you. Highlight your excitement about the challenges and opportunities that come with improving the Salesforce ecosystem in a fast-paced, innovative environment.

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Seqera empowers scientists to solve today's most complex and important challenges – from pioneering innovative therapeutics to unveiling the secrets of the universe. The journey began with Nextflow — open software that helps over 100,000 global sc...

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Full-time, on-site
DATE POSTED
January 14, 2025

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