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Director, Government Affairs

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles while doing commercial deliveries.

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

Who We Are

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

As Director, Government Affairs position you will report to the Vice President of Public Policy to develop and execute a strategy to support Serve’s growth and expansion into new markets across the United States and beyond. You will build relationships with lawmakers, governmental agencies, nonprofits, and other stakeholders and advocate for the future of autonomous delivery.

Responsibilities

  • Develop relationships with lawmakers, governmental agencies, nonprofits and other stakeholders

  • Identify, monitor, and analyze policy issues affecting Serve Robotics across North America

  • Articulate our public policy positions in briefing memos, advocacy letters, blog posts, and other external facing documents

  • Represent the organization before legislative and regulatory bodies, at townhalls, and in oral testimony

  • Coordinate with functional and technical team members as appropriate

  • Provide regular reports and updates to senior management on government affairs activities, outcomes, and key performance indicators, as well as the performance and development of the broader public policy team.

  • Work with product and operations teams on potential product expansion with key focus on building positive storytelling and acceptance in the regulatory space.

  • Manage external firms, lobbyists, trade associations, and other 3rd party groups on behalf of the company..

Qualifications

  • 8+ Years of experience in government relations, public policy, political organizing, legislative staffing, public affairs, or related field

  • 5+ Years of experience working with policymakers across different political parties

  • Familiarity with legislative cycles, processes, operations, best practices, strategies, workflows, and stakeholder correspondence

  • Experience managing consulting teams and lobbyists

  • Strong writing and presentation skills including preparing briefing documents, analyses, policy and legislative recommendations, correspondence, requests for information, and other legislative documents.

  • Strong interpersonal skills, including experience speaking at conferences, and attending and staffing official engagements, events, meetings, and/or travel.

  • Proven ability to engage with internal and external stakeholders at all levels, including executives and build effective relationships

  • Bachelor’s degree

  • Demonstrated success in developing and implementing government relations strategies, preferably in the tech or micromobility sectors

  • Excellent communication, interpersonal, and public speaking skills, with the ability to engage diverse audiences and build consensus

  • Proficient in setting clear objectives and meeting them, with the ability to measure and communicate the impact of government relations initiatives

  • Experience working with business operations, financial and legal team members

  • Ability to travel frequently (25%+)

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

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What You Should Know About Director, Government Affairs, Serve Robotics

At Serve Robotics, we are on an exciting journey to revolutionize urban mobility with our friendly and innovative sidewalk robots. As the Director of Government Affairs, you will play a critical role in this mission, reporting directly to the Vice President of Public Policy. Your main focus will be to create and implement impactful strategies that support the growth of our robotic delivery services across the United States and beyond. Your expertise will help establish relationships with lawmakers, governmental organizations, and nonprofits, and advocate for autonomous delivery services that benefit local communities. You will be responsible for monitoring and analyzing policy issues that affect Serve Robotics, ensuring that our public policy positions are clearly articulated in various external communications. Joining us means being part of a diverse, agile team that thrives on collaboration and innovative problem-solving. If you're ready to take a leadership role in shaping the future of robotic deliveries and enjoy tackling complex challenges in a meaningful way, we would love for you to be part of Serve Robotics’ ongoing success story.

Frequently Asked Questions (FAQs) for Director, Government Affairs Role at Serve Robotics
What are the responsibilities of the Director of Government Affairs at Serve Robotics?

The Director of Government Affairs at Serve Robotics is tasked with establishing relationships with policymakers, analyzing relevant policy issues, and representing the company in various legislative and regulatory settings. This role requires a proactive approach to monitor government activities that may impact the company's operations and to develop clear advocacy strategies to support our growth.

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What qualifications do you need to apply for the Director, Government Affairs position at Serve Robotics?

To be considered for the Director, Government Affairs position at Serve Robotics, candidates should have at least 8 years of experience in government relations or public policy, along with a Bachelor’s degree. Experience working with various policymakers, strong writing skills, and the ability to engage with diverse stakeholders are essential for this role.

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How will the Director of Government Affairs contribute to Serve Robotics' mission?

The Director of Government Affairs will significantly contribute to Serve Robotics' mission by advocating for policies that facilitate the growth of robotic deliveries. This individual will be critical in shaping the company's public image and engaging positively with community stakeholders to ensure alignment with local needs and regulatory requirements.

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What kind of experience is valuable for the Director, Government Affairs position at Serve Robotics?

Experience in government relations, legislative processes, and public policy strategies is highly valuable for the Director, Government Affairs role at Serve Robotics. Additionally, a history of working with tech or micromobility sectors, strong interpersonal abilities, and public speaking experience will facilitate effective relationship-building and advocacy efforts.

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What makes Serve Robotics a unique place to work for the Director of Government Affairs?

Serve Robotics offers a dynamic and innovative work environment focused on collaboration and creative problem-solving. As a tech industry leader in robotics and mobility, the company fosters a culture that values diverse perspectives and encourages team members to drive impactful change in urban delivery services.

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Common Interview Questions for Director, Government Affairs
Can you explain your experience with government relations and how it applies to this role?

When answering this question, highlight your relevant professional background, focusing on specific achievements in government relations. Use metrics or examples of successful policy initiatives you've led, and explain how those experiences will enable you to effectively advocate for Serve Robotics.

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How do you approach building relationships with lawmakers and other stakeholders?

Describe your strategy for relationship-building, emphasizing active listening, empathy, and a collaborative mindset. Share examples of how you've approached stakeholder engagement in your previous roles, and discuss the importance of trust and transparency in those interactions.

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What policy issues do you foresee impacting robotic delivery services?

Discuss potential policy concerns such as safety regulations, zoning laws, and transportation infrastructure considerations. Show your understanding of how these issues can influence Serve Robotics and articulate how your insights can support the company’s advocacy efforts.

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How do you stay informed about legislative developments that could affect Serve Robotics?

Explain your methods for tracking legislative changes, such as subscribing to industry newsletters, attending relevant conferences, and networking with other professionals. Demonstrate how this proactive approach will help you identify and respond to challenges and opportunities for Serve Robotics.

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Can you provide an example of a successful advocacy campaign you've led?

Prepare to share a concise story detailing the campaign's objective, the strategies you employed, the stakeholders you engaged, and the outcomes achieved. Highlight measurable results and how your efforts contributed to policy advancements or positive community relations.

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How would you handle resistance from stakeholders or lawmakers on issues related to robotic deliveries?

Discuss your ability to empathize with opposing views while remaining fact-focused. Share strategies for addressing concerns through education and ongoing dialogue, and emphasize the importance of maintaining relationships even in disagreement.

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What skills do you consider essential for the Director of Government Affairs role?

Highlight skills like strong communication, strategic thinking, and the ability to engage effectively with diverse audiences. Emphasize how these competencies will help you advance Serve Robotics' public policy goals and foster collaboration across teams.

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How do you measure the success of government relations initiatives?

Discuss key performance indicators (KPIs) you would use to assess success, such as the number of successful policy changes, engagement with stakeholders, or metrics related to public perception. Emphasize the importance of data in informing future strategies.

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What motivates you to work in government affairs, especially in the tech industry?

Share your passion for public policy and technology's potential to drive innovation and improve communities. Highlight specific aspects of working in government affairs that inspire you, such as influencing the future of transportation and mobility.

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How do you prioritize your work when managing multiple projects or initiatives?

Detail your organizational strategies for prioritizing tasks, such as assessing urgency and impact or using project management tools. Provide examples of how you’ve successfully managed competing priorities in past roles.

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Full-time, on-site
DATE POSTED
January 10, 2025

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