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Field Services Technician - internship opportunity in Boston, MA!

Company Description

SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety and compliance.

Our brand promise, when you need to be sure, underscores our commitment to reliability, integrity and trust — enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.

 

SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH0002497458, Reuters SGSN.S, Bloomberg SGSN:SW).

Job Description

This is a summer internship opportunity to go from June through August 2025.  This position requires 80% travel throughout the Greater Boston area.

 

We are looking for six (6) seasonal hires to join our Field Services team in Boston, MA this summer!  The Summer Calibration Services Technician is responsible for performing in-field installation, calibration, and maintenance of continuous monitoring units at client sites.  The Summer Calibration Services Technician is expected to follow all health and safety protocols and document all field activity as outlined in the company standard operating procedures. This position is required to commute to/from client sites and  is expected to demonstrate safe defensive driving behavior and maintain a satisfactory driving record.  This position is also required to obtain and maintain CORI (Criminal Offender Record Information) certification with the State of Massachusetts.   

This position is expected to provide great customer service in the field for SmartSense clients.

Job functions:

  • Field calibration of real-time indoor air quality sensors.
  • Reading, understanding, and traveling with system installation, calibration, and troubleshooting equipment and manuals.
  • Inspecting and troubleshooting systems onsite. This includes use of small hand tools to perform sensor repairs and documenting field activities properly before leaving the site and uploading into central system from phone or computer daily.
  • Communicating unresolved issues encountered in a timely manner.

Qualifications

  • High School Diploma or equivalent and 2 years of experience in a science or technology field (Required)
  • Associate’s degree or equivalent educational hours in a science or technology field of study (Required)
  • Bachelor’s degree in a science or technology field of study (Preferred)
  • Experience in an environmental or industrial hygiene laboratory (Preferred)
  • Valid driver's license (Required)
  • Proficient English language skills (Required)
  • Excellent customer service skills (Required)
  • Basic mathematical and reasoning skills (Required)
  • Basic computer skills (Required)
  • Travels up to 80% of the time locally (within 3 hours) (Required)
  • Ability to lift, carry, push and/or pull upwards of 50 lbs on a constant basis (Required)

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

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What You Should Know About Field Services Technician - internship opportunity in Boston, MA!, SGS

Are you ready to kickstart your career as a Field Services Technician? Join SGS, the world's leading Testing, Inspection, and Certification company, for an exciting summer internship opportunity in Boston, MA, running from June through August 2025! As a Field Services Technician intern, you will be part of a dynamic team responsible for in-field installation, calibration, and maintenance of continuous monitoring units at various client sites. This internship offers an incredible chance to gain hands-on experience while traveling about 80% of the time throughout the Greater Boston area. You'll be expected to follow robust health and safety protocols while delivering top-notch customer service to our SmartSense clients. In this role, you'll be reading and understanding system manuals, troubleshooting systems on-site, and using small hand tools for repairs. Furthermore, you will document all field activities to ensure compliance with our standard operating procedures. This is a fantastic opportunity to learn about real-time indoor air quality sensors while developing your technical skills. If you have a High School Diploma or equivalent, are pursuing a degree in a science or technology field, and are eager to learn and grow in a supportive environment, we want to hear from you! So why wait? Join the SGS team today and help support our mission of delivering reliable service while having fun along the way!

Frequently Asked Questions (FAQs) for Field Services Technician - internship opportunity in Boston, MA! Role at SGS
What are the primary responsibilities of a Field Services Technician intern at SGS in Boston?

As a Field Services Technician intern at SGS in Boston, your main responsibilities include performing in-field installation, calibration, and maintenance of continuous monitoring units at client locations. You will troubleshoot systems, document field activities, and ensure compliance with health and safety standards while maintaining exceptional customer service.

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What qualifications do I need for the Field Services Technician internship at SGS?

To qualify for the Field Services Technician internship at SGS, you need a High School Diploma or equivalent along with 2 years of experience in a science or technology field. Having an Associate’s degree or pursuing a Bachelor’s degree in this area is preferred. A valid driver’s license and excellent customer service skills are also required.

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How much travel is involved in the Field Services Technician internship at SGS?

The Field Services Technician internship at SGS involves significant travel, requiring you to commute to various client sites throughout the Greater Boston area, typically amounting to 80% of your time spent traveling for this role.

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What type of training will I receive as a Field Services Technician intern at SGS?

As an intern in the Field Services Technician role at SGS, you will receive training on field calibration of real-time indoor air quality sensors, proper troubleshooting techniques, and how to follow company standard operating procedures for documentation and safety.

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What skills are essential for success as a Field Services Technician intern at SGS?

Essential skills for success in the Field Services Technician internship at SGS include strong customer service capabilities, basic mathematical and reasoning skills, and basic computer proficiency. Additionally, a capacity for problem-solving and effective communication is vital for handling field situations.

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Common Interview Questions for Field Services Technician - internship opportunity in Boston, MA!
What attracted you to the Field Services Technician internship at SGS?

When answering this question, highlight your interest in testing, inspection, and certification services, and how you believe this internship aligns with your career goals in the technology or science fields.

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Can you describe a time when you had to troubleshoot a technical problem?

Use the STAR method (Situation, Task, Action, Result) to explain a relevant experience, emphasizing your problem-solving skills and how you effectively managed the situation.

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How do you handle working under pressure, especially when traveling to client sites?

Discuss your time management and organizational skills, and provide examples of how you prioritized tasks effectively in past experiences to meet deadlines.

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Are you comfortable with fieldwork and traveling consistently?

Express your enthusiasm for fieldwork and travel, and mention any previous experiences or activities that have prepared you for the demands of the role.

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What safety protocols do you think are essential for a Field Services Technician?

Mention common safety protocols such as wearing appropriate personal protective equipment, following company guidelines, and conducting risk assessments before starting tasks to prevent accidents.

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How do you prioritize customer service in your role as a technician?

Share your approach to customer service, including active listening, effective communication, and your commitment to addressing customer concerns proficiently and compassionately.

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What technical skills do you bring to the Field Services Technician position?

Highlight your technical skills relevant to the role, such as familiarity with calibration tools, your understanding of scientific principles, or any hands-on experience you've gained through education or prior work.

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How would you document your field activities accurately?

Explain the importance of thorough documentation and how you would systematically record your activities using the tools or software in place at SGS, ensuring accuracy and compliance.

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What methods do you use to stay organized while traveling for work?

Discuss planning and organizing tasks daily, maintaining a checklist for equipment, and using technology to keep track of appointments and field responsibilities.

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How do you adapt to new technologies or tools encountered in your work?

Share your flexibility and willingness to learn, giving examples of how you've quickly adapted to new tools in the past through hands-on experience or training.

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SGS is an inspection, verification, testing, and certification company. The company inspects agricultural products, minerals, petroleum and petrochemicals, motor vehicles, and consumer goods. SGS is headquartered in Geneva, Switzerland.

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Internship, on-site
DATE POSTED
March 20, 2025

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