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Field Services Technician - seasonal opportunity in Boston, MA! image - Rise Careers
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Field Services Technician - seasonal opportunity in Boston, MA!

Company Description

SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety and compliance.

Our brand promise, when you need to be sure, underscores our commitment to reliability, integrity and trust — enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.

 

SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH0002497458, Reuters SGSN.S, Bloomberg SGSN:SW).

Job Description

This is a summer internship opportunity to go from June through August 2025.  This position requires 80% travel throughout the Greater Boston area.

 

We are looking for six (6) seasonal hires to join our Field Services team in Boston, MA this summer!  The Summer Calibration Services Technician is responsible for performing in-field installation, calibration, and maintenance of continuous monitoring units at client sites.  The Summer Calibration Services Technician is expected to follow all health and safety protocols and document all field activity as outlined in the company standard operating procedures. This position is required to commute to/from client sites and  is expected to demonstrate safe defensive driving behavior and maintain a satisfactory driving record.  This position is also required to obtain and maintain CORI (Criminal Offender Record Information) certification with the State of Massachusetts.   

This position is expected to provide great customer service in the field for SmartSense clients.

Job functions:

  • Field calibration of real-time indoor air quality sensors.
  • Reading, understanding, and traveling with system installation, calibration, and troubleshooting equipment and manuals.
  • Inspecting and troubleshooting systems onsite. This includes use of small hand tools to perform sensor repairs and documenting field activities properly before leaving the site and uploading into central system from phone or computer daily.
  • Communicating unresolved issues encountered in a timely manner.

Qualifications

  • High School Diploma or equivalent and 2 years of experience in a science or technology field (Required)
  • Associate’s degree or equivalent educational hours in a science or technology field of study (Required)
  • Bachelor’s degree in a science or technology field of study (Preferred)
  • Experience in an environmental or industrial hygiene laboratory (Preferred)
  • Valid driver's license (Required)
  • Proficient English language skills (Required)
  • Excellent customer service skills (Required)
  • Basic mathematical and reasoning skills (Required)
  • Basic computer skills (Required)
  • Travels up to 80% of the time locally (within 3 hours) (Required)
  • Ability to lift, carry, push and/or pull upwards of 50 lbs on a constant basis (Required)

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

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What You Should Know About Field Services Technician - seasonal opportunity in Boston, MA!, SGS

Join SGS as a Summer Calibration Services Technician in Boston, MA, and embrace an exciting seasonal opportunity that combines hands-on technical work with essential service to clients! As part of our dedicated Field Services team, you'll embark on an adventurous summer while contributing to the installation, calibration, and maintenance of cutting-edge continuous monitoring units. With approximately 80% travel across the Greater Boston area, this role is perfect for those who thrive in dynamic environments and enjoy interacting with customers. Your journey will include field calibrations of real-time indoor air quality sensors, troubleshooting equipment, and documenting activities in real-time. To succeed, you should be comfortable with basic tools and technology while always adhering to health and safety protocols. Your friendly and professional demeanor will ensure that our SmartSense clients receive top-notch service. We're looking to fill six positions for this summer internship, so if you have a high school diploma or equivalent experience in a science or technology field, you’re just the kind of individual we want aboard. Get ready to embrace the thrill of travel, the joy of customer engagement, and the satisfaction of making a difference with SGS, the world leader in Testing, Inspection, and Certification. Apply today for an exciting summer filled with opportunity and growth!

Frequently Asked Questions (FAQs) for Field Services Technician - seasonal opportunity in Boston, MA! Role at SGS
What does a Summer Calibration Services Technician do at SGS in Boston?

As a Summer Calibration Services Technician at SGS in Boston, your primary responsibility revolves around the in-field installation, calibration, and maintenance of continuous monitoring units at various client sites. You will perform field calibrations of indoor air quality sensors, troubleshoot systems, and document your activities, all while ensuring that health and safety protocols are upheld to provide excellent service to SmartSense clients.

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What qualifications are needed for the Summer Calibration Services Technician position at SGS?

To qualify for the Summer Calibration Services Technician role at SGS, you need a high school diploma or equivalent, along with at least 2 years of experience in a relevant science or technology field. An associate degree is required, while a bachelor's degree is preferred. A valid driver's license and strong customer service skills are also essential for success in this role.

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What type of travel is involved in the Summer Calibration Services Technician role with SGS?

The Summer Calibration Services Technician role with SGS involves extensive travel, estimated at 80% throughout the Greater Boston area. This means you'll be commuting to various client sites regularly, making it perfect for those who enjoy active, on-the-go work environments.

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What are the key responsibilities of the Summer Calibration Services Technician at SGS?

Key responsibilities for the Summer Calibration Services Technician at SGS include field calibration of real-time indoor air quality sensors, inspecting and troubleshooting systems, using small hand tools for repairs, and documenting all activities. You will also need to follow safety protocols meticulously to ensure a safe working environment.

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Is customer service important for the Summer Calibration Services Technician at SGS?

Yes! Customer service is a vital aspect of the Summer Calibration Services Technician role at SGS. You will be communicating directly with clients, addressing their concerns, and ensuring they receive exceptional service, which enhances the reputation and reliability of SGS.

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Common Interview Questions for Field Services Technician - seasonal opportunity in Boston, MA!
What makes you a good fit for the Summer Calibration Services Technician position at SGS?

Highlight your relevant experience, enthusiasm for technical work, and commitment to excellent customer service. Discuss how your skills and experiences align with the role of a Summer Calibration Services Technician, showing that you can handle the responsibilities effectively.

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How do you handle troubleshooting equipment issues in the field?

Explain your methodical approach to troubleshooting, which includes systematically inspecting the equipment to identify the issue, utilizing manuals and tools effectively, and communicating with your team or clients regarding the status and resolution of the issue.

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Can you describe a situation where you provided excellent customer service?

Share a specific example that illustrates your customer service skills. Focus on how you identified a need or problem for a customer, how you addressed it, and what the outcome was, showcasing your ability to maintain client relations.

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What safety protocols would you follow as a Summer Calibration Services Technician?

Discuss the importance of adhering to health and safety protocols, including wearing appropriate personal protective equipment, following company safety guidelines, and maintaining a safe working environment while performing your duties.

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How do you prioritize your tasks when traveling to multiple job sites?

Indicate that you would prioritize tasks based on urgency and client needs, as well as route efficiency for travel. Mention the importance of staying organized and keeping clear communication with clients and your team.

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How would you explain a technical issue to a non-technical client?

Explain the importance of using clear, simple language without jargon. Emphasize that you would focus on the client’s understanding by breaking down complex concepts and ensuring they feel informed and supported.

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What experience do you have with indoor air quality monitoring systems?

Share any relevant training or education you have, along with practical experience in working with similar systems. Show that you understand their importance and functionality in maintaining health and safety in indoor environments.

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How would you ensure accurate documentation of your field activities?

Discuss your commitment to detail and organization. Explain that you would document all activities promptly and accurately upon completing each task, ensuring a clear record that can be easily referenced later.

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How would you assess your own performance as a Summer Calibration Services Technician?

Stress the importance of continuous self-assessment. Mention that you would evaluate your effectiveness based on client feedback, ability to meet deadlines, and successful resolution of technical issues in the field.

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What do you hope to learn during your summer internship with SGS?

Express your enthusiasm for technical work and the desire to learn from real-world experiences. Mention specific skills or areas of knowledge you hope to gain and how they align with your career goals in the technology or environmental fields.

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SGS is an inspection, verification, testing, and certification company. The company inspects agricultural products, minerals, petroleum and petrochemicals, motor vehicles, and consumer goods. SGS is headquartered in Geneva, Switzerland.

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Full-time, remote
DATE POSTED
March 19, 2025

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