Staff Software Engineer (Remote)

As a Staff Software Engineer at Shippo, based in Brazil, you will lead initiatives in building high-throughput billing systems, fraud detection, and authentication solutions. You will collaborate with cross-functional teams, mentor junior engineers, and optimize system architecture for better performance.

To succeed as a Staff Software Engineer at Shippo, you should have a BSc in a STEM field, with at least 8 years of software development experience. Critical skills include experience with scalable systems, data analysis, and effective communication across organizational levels.

Shippo embraces a remote-first work culture through our 'Shippos Everywhere' program, allowing you to work from Brazil while being part of a global team. This flexibility helps you achieve a work-life balance while contributing to impactful projects.

At Shippo, diversity and inclusion are core values. We are committed to creating equal access to opportunities for individuals of all backgrounds. As a Staff Software Engineer, you will be part of a team that values unique perspectives and experiences.

For the Staff Software Engineer role at Shippo, familiarity with Python or Go, experience in billing and invoicing systems, and knowledge in fraud detection and prevention are considered assets. Your technical proficiency will play a key role in developing innovative solutions.

Shippo offers tremendous career growth opportunities for Staff Software Engineers. You’ll have the chance to take on significant leadership roles, mentor others, and help shape the future of our products and engineering practices.

Shippo is dedicated to creating an inclusive environment. If you need any assistance or reasonable accommodations during the application and recruitment process, you can reach out to our team via accommodations@goshippo.com.

When designing a scalable billing system, you should focus on modular architecture, leverage microservices, analyze user requirements carefully, and utilize database optimization techniques to ensure high throughput and reliability.

In discussing your experience with fraud detection systems, highlight specific projects where you implemented measures to identify fraudulent activities, including using data analysis techniques, machine learning, or other innovative approaches.

Mentoring junior engineers involves sharing knowledge, providing constructive feedback, and encouraging them to take ownership of their work. You should also facilitate regular one-on-one sessions to discuss their progress and career aspirations.

Effective communication in cross-functional teams can be achieved by establishing clear goals, utilizing collaborative tools, and holding regular meetings to allow for open discussion and feedback from all team members.

For monitoring system performance, focus on KPIs such as response time, error rates, system uptime, and user engagement metrics. This allows you to quickly identify issues and improve overall system health.

My process for refactoring involves first identifying code that is difficult to maintain or lacks efficiency. Then, I prioritize refactoring tasks, ensure thorough testing before and after changes, and employ best practices to improve code readability.

In building a distributed system, I faced synchronization issues. To overcome this, I recommended implementing a robust messaging queue to facilitate coordination among different components and reduce latency.

My approach to user authentication involves utilizing multi-factor authentication, encrypting sensitive data, and ensuring adherence to security best practices. Regular security audits and updates are crucial to protect user data effectively.

For data analysis and reporting, I typically use tools like SQL for querying databases, and visualization tools like Tableau or Power BI for presenting insights. Employing agile methodologies allows for iterative improvements based on feedback.

Staying updated involves regularly reading industry blogs, attending webinars, and participating in online communities. Networking with other engineers and contributing to open-source projects also keeps my skills fresh and relevant.