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Senior Director of Data

About Us

At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they’re up and running, and enables new clients to discover and interact with practitioners. Taking a practitioner-first approach in everything we do makes it possible for health and wellness practitioners to devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice.

The Role 

Reporting to the Chief Technology Officer, the Senior Director - Data will lead a multidisciplinary data organization that supports internal and in-product needs across Data infrastructure, Analytics and Machine Learning and Artificial Intelligence.

This team supports internal analytics needs across marketing, customer success and product, and will also build out the infrastructure to support our product features based on data including customer reports, insights and AI driven features.

This is a transformative role - leading the team from a strong analytics expertise to expand into ML and product. The ideal candidate will have deep experience in one or more of the data disciplines, be fluent in the others and lean into the business to understand our product and how our customers use it. The key priorities of this role for 2025 are:

  1. Provide top tier analytics support for the rest of the business through a combination of custom analysis and self service tooling. As a PLG company, near real time analytics is critical for optimizing our conversion flow.
  2. Lead the next generation data infrastructure initiative to build a consolidated, efficient data and ML platform to support both our internal analytics needs as well as our growing in-product feature needs to surface insights to our customers.
  3. Evangelize and lead Data and specifically AI across the company. Provide thought leadership on where AI can be applied to our product and lead our AI governance efforts.

Trust is an important value for us and critical to our mission to help private practice thrive - this role includes stewardship of that trust in how we gather, secure and use customer and application data. Representing the customer in how we use, store and access data is table stakes for this role.

Responsibilities  

  • Lead a team of Data Infrastructure Engineers, Data Analysts and Data Scientists
  • Partner with other internal stakeholders on analytics and data insights
  • Work with Product Management on Data informed product features
  • Understand customer data to understand how our product helps them thrive
  • Own the data strategy and roadmap
  • Evangelize Data and ML usage across the company
  • Lead our AI initiatives including philosophy, governance, strategy and vision

Desired Skills & Experience

  • Previous leadership roles with large scale and innovative data organizations
  • Proven expertise with Analytics, ML or Data Infrastructure
  • Experience with data privacy in healthcare or other regulated industries
  • Track record of partnership with GTM and Product organizations
  • SMB and PLG experience

Base Compensation Range

$ 230,000 - $ 250,000 annually

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus, commission or Equity. Some roles may also be eligible for overtime pay.

The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Benefits

We offer a competitive benefits program including:

  • Medical, dental, vision, life & disability insurance
  • 401(k) plan with company match
  • Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
  • Mental health resources
  • Paid parental leave & Backup Care
  • Tuition reimbursement
  • Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

Average salary estimate

$240000 / YEARLY (est.)
min
max
$230000K
$250000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Director of Data, SimplePractice

At SimplePractice, our mission is to enhance the health and wellness industry through innovative solutions, and we are excited to welcome a Senior Director of Data to our Santa Monica team, with the flexibility of remote work available. In this pivotal role, you will report directly to the Chief Technology Officer and lead a dynamic, multidisciplinary data organization. Your responsibilities will involve overseeing data infrastructure, analytics, and machine learning initiatives, creating a robust data environment that meets both internal analytics needs and product insights. Your expertise will help evolve our analytics capabilities significantly and play a crucial part in developing AI-driven product features that enrich practitioner and client experiences. We are looking for an individual with extensive experience in data-driven roles, particularly in analytics and machine learning, ready to foster a data-centric culture at SimplePractice. You will collaborate closely with marketing, product, and customer success teams to deliver top-notch analytics support, driving actionable insights that inform strategic decision-making. As the Senior Director of Data, you’ll have the exciting challenge of crafting a comprehensive data strategy that not only drives our analytics forward but also ensures the trust and security of our user data aligns with our company values. Join us in this transformational journey as we empower health and wellness practitioners and make a positive impact in their businesses!

Frequently Asked Questions (FAQs) for Senior Director of Data Role at SimplePractice
What skills are required for the Senior Director of Data at SimplePractice?

To thrive in the Senior Director of Data position at SimplePractice, candidates should possess extensive leadership experience in large-scale data organizations. A proven background in analytics, machine learning, and data infrastructure is key, along with a strong understanding of data privacy regulations, especially in healthcare. The ability to partner with different teams such as product management and go-to-market strategies is also essential for effectively driving data-informed decisions.

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What are the primary responsibilities of the Senior Director of Data at SimplePractice?

As the Senior Director of Data at SimplePractice, you will lead a skilled team of data engineers, analysts, and scientists. Your key responsibilities include developing a comprehensive data strategy, spearheading next-generation data infrastructure initiatives, and promoting the use of AI across the organization. Additionally, you'll ensure that our data handling practices respect customer trust and comply with privacy regulations, especially in the sensitive healthcare arena.

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Is remote work available for the Senior Director of Data position at SimplePractice?

Yes, SimplePractice offers flexibility for remote work for the Senior Director of Data position. While the role is based in Santa Monica, California, the company embraces remote work arrangements, enabling talented professionals to contribute from different locations while still being integral to the team.

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What is the salary range for the Senior Director of Data at SimplePractice?

The Senior Director of Data at SimplePractice has a competitive salary range of $230,000 to $250,000 annually, which is just one component of the total compensation package. Other potential benefits include annual bonuses, equity options, and comprehensive health benefits. Your overall compensation is determined by many factors, including your skills, experience, and geographic location.

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What types of benefits does SimplePractice offer to the Senior Director of Data?

SimplePractice provides an attractive benefits package for the Senior Director of Data position that includes medical, dental, and vision insurance, a 401(k) plan with company matching, flexible time off, and mental health resources. The company also promotes a positive work-life balance through paid parental leave, summer Fridays, and tuition reimbursement.

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What are the key goals for the Senior Director of Data role at SimplePractice in 2025?

In 2025, the Senior Director of Data at SimplePractice will focus on three key priorities: delivering exceptional analytics support for enhanced business decision-making, leading the design and development of an efficient data and ML platform, and promoting AI integration throughout the company. This role will be pivotal in shaping how SimplePractice leverages data and AI to enrich the product experience for users.

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How does SimplePractice prioritize data security in the Senior Director of Data role?

At SimplePractice, data security is a core value, especially in the Senior Director of Data role. The successful candidate will lead efforts to establish robust governance and risk management principles regarding data usage and storage. Engaging with customers and ensuring transparent practices related to accessing and utilizing their data is vital for maintaining trust, particularly in the healthcare sector.

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Common Interview Questions for Senior Director of Data
Can you explain your experience with building data infrastructure in a leadership role?

When answering this question, detail specific projects where you developed data infrastructure from scratch or optimized existing systems. Highlight your leadership style, mentioning how you coordinated efforts across teams to create a data ecosystem while ensuring scalability and efficiency.

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How do you approach implementing machine learning solutions in a company?

Make sure to discuss your methodology for identifying use cases for machine learning. Share your experiences with collaborative strategies to involve cross-functional teams and how you determined success metrics to ensure the solutions served the company's goals effectively.

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What strategies do you use to lead and mentor a data team?

Focus on your leadership philosophy here. Discuss how you promote a culture of learning, continuous improvement, and collaboration. Examples of how you’ve upskilled your team through training, tools, and fostering a supportive environment will enhance your response.

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Describe a time when you had to advocate for a data-driven decision in a business context.

Provide a specific example where your data insights led to a significant business decision. Explain your approach to presenting data and gaining buy-in from stakeholders, emphasizing communication skills and how you bridge analytics with business objectives.

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How do you ensure data privacy and compliance in your previous roles?

In your response, outline the protocols and regulations you've adhered to, especially in healthcare or similar fields, mentioning the importance of data governance. Share experiences where you've led data compliance initiatives or established privacy frameworks within teams.

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What tools and technologies do you prefer for data analysis and reporting?

Discuss the specific data analysis and reporting tools you've used (Tableau, SQL, Python, R, etc.) and why you prefer these tools. Mention your experiences utilizing them to deliver insights effectively and how they contributed to your team's success.

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How do you prioritize tasks and projects within a data organization?

Talk about your methods for project prioritization, such as using data impact assessments, stakeholder feedback, and aligning projects with strategic business goals. Providing examples of your organizational skills will strengthen your answer.

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Can you describe your experience with product management and how it relates to data?

In addressing this question, connect your background in data to product management. Discuss instances where you've collaborated with product teams on data-driven feature development and how your insights influenced product strategy.

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What is your vision for the use of AI in enhancing data practices in a company?

Share your perspective on harnessing AI to improve efficiency and insights within data practices. Discuss ethical considerations and how you might approach introducing AI features to enhance user experience or operational effectiveness.

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How do you foster collaboration between technical and non-technical teams?

Emphasize the importance of communication and understanding between teams. Provide examples of initiatives you've led that encouraged collaboration, such as workshops, shared projects, or transparent reporting mechanisms that helped demystify data for non-technical stakeholders.

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DATE POSTED
November 28, 2024

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