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Sales Account Manager - Semi Test BU

Company Description

About Smiths Interconnect:

Smiths Interconnect, is a global leader in the design and manufacture of high-performance interconnect solutions. Our products are used in mission-critical applications across industries such as aerospace, defense, telecommunications, and industrial markets. At Smiths Interconnect, we are committed to innovation, quality, and providing cutting-edge solutions that connect the world’s most demanding systems.

Smiths Interconnect is part of Smiths Group. For over 170 years, Smiths has been pioneering progress by engineering for a better future. We serve millions of people every year, to help create a safer, more efficient and productive, and better-connected world across four global markets: energy, security & defense, space & aerospace and general industrial. Listed on the London Stock Exchange, Smiths employs c.16,000 colleagues in over 50 countries. 

Job Description

  • Develop and deliver the regional sales growth plan by expanding business with existing accounts and prospecting to win new accounts.
  • Identify customer needs and work with Marketing to drive new product roadmap, development, release, and adoption with lead customers.
  • Prepare regional revenue forecasts and support Sales Director Semi with budget preparation and planning.
  • Promote and sell the products and capabilities of Smiths Interconnect in the region.
  • Develop, maintain, and distribute key performance indicators, as they apply to the sales effectiveness and customer satisfaction by utilizing and managing a CRM system. • Develop high levels of customer intimacy, including management of Smiths senior management relationships with key customer contacts.
  • Support trade shows, technical conferences, and industry events, perform additional sales-related duties as requested by management.

Qualifications

  • Minimum of Bachelor’s Degree or four-year technical degree
  • Experience in the Interconnect industry strongly preferred.
  • Minimum of 5 years direct field sales experience
  • Ability to travel up to 50%
  • Demonstrated ability to absorb and communicate technical information with engineering and FAE
  • Organize customer visits, travel and daily activities
  • US Citizen or permanent resident (ITAR compliance) for necessary accounts

 
Travel %:50%
 
Security: Please State if US Citizen or permanent Resident Required

Additional Information

Why Smiths Interconnect?

  • Global Impact: As part of Smiths Group, a global engineering leader, you’ll be working on ground-breaking technologies that make a difference in industries that are shaping the future.
  • Career Growth: Opportunities for professional development and career progression across Smiths Interconnect and the wider Smiths Group.
  • Innovative Culture: Join a collaborative and innovative team, where your ideas and contributions are valued and rewarded.
  • Competitive Package: We offer a competitive salary, benefits package, and performance-related incentives.
  • Location: Dundee is an exciting city with a growing tech sector and vibrant cultural scene, making it a great place to live and work.

#ZR

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)

Average salary estimate

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$120000K

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What You Should Know About Sales Account Manager - Semi Test BU, Smith's Group

As a Sales Account Manager for the Semi Test Business Unit at Smiths Interconnect, you will play a pivotal role in driving sales growth in a thriving sector. Your primary focus will be on expanding our existing client base while successfully prospecting and winning new accounts. You'll have the chance to connect deeply with our customers, understanding their needs and working closely with Marketing to shape our product roadmap. Your contributions will extend to preparing revenue forecasts and assisting our Sales Director with crucial budgeting and planning efforts. At Smiths Interconnect, we pride ourselves on not just promoting our products but also fostering relationships and maintaining high levels of customer satisfaction. You will be instrumental in developing key performance indicators that measure the effectiveness of our sales strategies. Your role may also involve representing Smiths Interconnect at trade shows and industry events, showcasing the innovative solutions we offer. If you have a strong background in the interconnect field with a knack for technical communication and a passion for building relationships, this is the place for you. Join us at our Milpitas location, where you’ll be part of a team dedicated to connecting the world’s most critical systems and pushing the boundaries of technology!

Frequently Asked Questions (FAQs) for Sales Account Manager - Semi Test BU Role at Smith's Group
What does a Sales Account Manager at Smiths Interconnect do?

A Sales Account Manager at Smiths Interconnect is responsible for driving regional sales growth, nurturing existing customer relationships, and identifying new business opportunities. This role requires collaboration with Marketing to define product development and adoption, while also forecasting regional revenues and supporting the Sales Director. Overall, this position plays a crucial role in promoting our advanced interconnect solutions.

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What qualifications are required for the Sales Account Manager position at Smiths Interconnect?

To qualify for the Sales Account Manager role at Smiths Interconnect, candidates should hold a minimum of a Bachelor's Degree or a four-year technical qualification. Given the specialized nature of our work in the interconnect industry, at least five years of direct field sales experience is essential. Additionally, applicants should be prepared for up to 50% travel to effectively meet client needs.

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What skills are essential for a Sales Account Manager at Smiths Interconnect?

Essential skills for a Sales Account Manager at Smiths Interconnect include strong communication abilities to articulate technical information, relationship-building skills to foster customer intimacy, and proficiency in utilizing CRM systems for tracking performance indicators. A deep understanding of the interconnect industry is a significant advantage in succeeding in this role.

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What does career growth look like for a Sales Account Manager at Smiths Interconnect?

Smiths Interconnect offers robust opportunities for career growth, with pathways for professional development across the company and the wider Smiths Group. As part of a global leader in engineering, you’ll have access to diverse roles and projects that can help you advance in your career while contributing to innovative solutions in various industries.

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What is the company culture like at Smiths Interconnect?

At Smiths Interconnect, the company culture is one of collaboration and innovation. We celebrate diverse perspectives, fostering an inclusive environment where ideas and contributions are valued. Employees are encouraged to think creatively and contribute to cutting-edge technologies that make a global impact.

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How often does a Sales Account Manager travel for their job at Smiths Interconnect?

The Sales Account Manager role at Smiths Interconnect typically involves traveling up to 50% of the time. This travel is essential for engaging with key customers, attending trade shows, and exploring new business opportunities, making it a dynamic and varied position.

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What benefits can a Sales Account Manager expect at Smiths Interconnect?

Sales Account Managers at Smiths Interconnect can anticipate a competitive salary, a comprehensive benefits package, and performance-related incentives. Additionally, the company promotes a healthy work-life balance and provides resources for professional development, ensuring that employees feel valued and supported.

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Common Interview Questions for Sales Account Manager - Semi Test BU
How do you approach building relationships with clients as a Sales Account Manager?

In this role, building relationships requires active listening and understanding client needs. Share examples of how you cater to individual client preferences and how you maintain regular, open communication to foster trust, ensuring clients feel valued and prioritized.

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Can you describe a successful sales strategy you've implemented in your previous roles?

Discuss a specific sales strategy you've used, outlining the process you followed, the challenges you faced, and how you overcame them. Highlight quantitative results to demonstrate your strategic thinking and success in driving sales revenue.

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How do you stay updated on industry trends in the interconnect sector?

Explain the importance of continued learning and professional development in your career. Mention specific resources such as industry publications, online courses, and networking events you're involved in to stay ahead in the ever-evolving interconnect industry.

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What techniques do you use to forecast sales and drive business growth?

Describe the key metrics you consider when forecasting sales, such as customer data, market analysis, and historical trends. Share your experience with CRM systems and how they help you make informed predictions about revenue growth.

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How do you handle objections from potential customers?

Talk about your strategy for addressing customer objections. This could include active listening, empathizing with their concerns, and providing evidence-based responses that align your product with their needs.

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What role does teamwork play in your sales process?

Emphasize the significance of collaboration with cross-functional teams like Marketing and Engineering. Share how you leverage their expertise to create tailored solutions for clients and enhance overall customer satisfaction.

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How do you prioritize your work when managing multiple accounts?

Explain your prioritization methodology, such as using CRM systems to track engagements and deadlines, assessing the potential impact of each account, and determining which clients may require more immediate attention based on factors like contract renewals or product launches.

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What do you know about Smiths Interconnect and its products?

Before your interview, research Smiths Interconnect’s product offerings and markets served. Share insights on their commitment to innovation and how their interconnect solutions cater to industries like aerospace and telecommunications.

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How do you measure success in your role as a Sales Account Manager?

Discuss the KPIs that matter to you, such as revenue growth, customer satisfaction ratings, and retention rates. Share examples of how you regularly review performance against these metrics and adjust your strategies accordingly.

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Why do you want to work for Smiths Interconnect?

Express your enthusiasm for the role and the company by highlighting its innovative culture, global impact, and opportunities for career advancement. Relate your values and aspirations to Smiths Interconnect’s mission and the exciting work they’re doing in the interconnect industry.

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Founded in 1851 and headquartered in London, United Kingdom, Smiths Group is a multinational technology company serving the medical technology, security and defense, industrial, energy, and aerospace markets.

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Full-time, on-site
DATE POSTED
November 28, 2024

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