Staff Technical Program Manager

A Staff Technical Program Manager at Snyk is responsible for leading complex software development initiatives, managing the entire lifecycle of projects, from planning to execution. This role involves setting stakeholder expectations, tracking progress, resolving conflicts, and partnering with engineering leadership to navigate technical challenges. The TPM ensures that all program objectives align with broader strategic goals, making this position critical to fostering a collaborative environment.

To qualify for the Staff Technical Program Manager position at Snyk, candidates must hold a Bachelor's degree in Computer Science, Engineering, or possess equivalent experience. Additionally, a strong technical background, including hands-on knowledge of programming languages, cloud technologies, and software development methodologies like Agile and Scrum, is essential. Applicants should also have over 10 years of experience in technical program management within the software development sector.

A Staff Technical Program Manager at Snyk promotes collaboration by resolving conflicts, managing cross-team dependencies, and fostering a high-performance culture. The TPM works closely with all relevant stakeholders, including R&D and engineering leaders, to facilitate effective communication and ensure that each team is aligned with the overall project goals, creating a supportive environment for all team members.

Daily, a Staff Technical Program Manager at Snyk will employ strong analytical and problem-solving skills, utilizing hands-on technical experience with programming languages and familiarity with tools like Jira and Confluence. Effective communication and interpersonal skills are crucial, as the TPM must convey complex ideas clearly to various stakeholders and help guide teams through challenges in project execution.

At Snyk, the company culture is deeply inclusive and warm, characterized by our core values of One Team, Care Deeply, Customer Centric, and Forward Thinking. As a Staff Technical Program Manager, you will be part of a collaborative team that values diversity and empowers employees to take initiative and contribute ideas, ensuring that everyone feels valued and motivated to make a meaningful impact.

When asked about your experience, aim to highlight specific projects you've managed, the complexities involved, and the methodologies used to successfully deliver results. Discuss your approach to overcoming challenges, aligning team objectives, and delivering within timelines while ensuring quality.

Explain your methodology for prioritizing tasks, such as using metrics, stakeholder feedback, and risk assessments to make informed decisions. Share examples of how you've successfully negotiated and communicated with stakeholders to set realistic expectations and deliver on agreed outcomes.

Discuss your hands-on experience with essential programming languages, databases, and cloud technologies that align with Snyk's focus. Emphasize your understanding of software development methodologies like Agile or Scrum, and how these skills contribute to effective program management.

Provide an example of a specific conflict you've resolved, detailing the steps you took to facilitate communication, mediate discussions, and reach a consensus. Highlight your skills in fostering collaboration and a high-performance culture among diverse teams.

Share your approach to understanding strategic goals during project planning. Talk about how you would align project objectives with company priorities, regularly communicate progress to stakeholders, and adjust plans as necessary to support overall business strategies.

Discuss your experience leading projects within various methodologies, particularly Agile, Scrum, or Kanban. Explain how you've implemented best practices, adapted to team needs, and encouraged continuous improvement within the Agile framework.

Be prepared to share specific tools or metrics you've used to manage project timelines and monitor progress. Highlight any systems, such as Jira or Confluence, that you've implemented to keep stakeholders informed, and any corrective actions taken when timelines were at risk.

Emphasize the vital role of communication in leading teams successfully, particularly when navigating complex projects. Discuss techniques you've employed to ensure clear communication among teams, stakeholder engagement, and fostering an atmosphere of openness and collaboration.

Discuss your methodology for assessing new technologies that can enhance workflow, including conducting thorough evaluations, organizing training sessions, and ensuring team buy-in. Highlight your experience in managing transitions smoothly while addressing concerns.

This is your chance to express your appreciation for Snyk's mission and values. Discuss how your experience aligns with Snyk's goals of empowering developers in cybersecurity and how you envision contributing to creating a more secure digital world.