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Partner Consultant

About the Role

We are seeking a highly motivated and experienced Partners Consultant to join our team at Solutions by Text. As a Partners Consultant, you will be responsible for building and managing relationships with our strategic partners, fostering collaboration, and driving revenue growth. You will work closely with internal stakeholders and external partners to understand their needs, identify opportunities, and develop effective solutions using our text-based communication platform. This role requires exceptional communication skills, strong business acumen, and a passion for delivering innovative customer engagement solutions.

 

Key Responsibilities:

  • Develop and nurture strong relationships with strategic partners, including integration partners, resellers, and technology partners.
  • Identify new partnership opportunities, conduct market research, and evaluate potential partners to expand our customer base and drive revenue growth.
  • Collaborate with internal teams to understand partner requirements and develop tailored solutions that leverage our text-based communication platform.
  • Establish productive, professional relationships with key personnel in assigned partner accounts.
  • Coordinate the involvement of Solutions by Text personnel, including support, service, and management resources, to meet partner performance objectives and partners’ expectations.
  • Meet assigned targets for profitable sales volume and strategic objectives in assigned partner accounts.
  • Gain a deep understanding of our platform capabilities, features, and integration options to effectively communicate the value proposition to partners.
  • Provide training, documentation, and ongoing support to partners to ensure successful onboarding, adoption, and utilization of our solutions.
  • Monitor and analyze partner performance metrics, identify areas of improvement, and develop strategies to optimize partner engagement and revenue generation.
  • Work closely with the marketing team to create joint marketing initiatives, collateral, and promotional activities to drive partner awareness and customer acquisition.
  • Stay up to date with industry trends, competitive landscape, and emerging technologies to identify partnership opportunities and maintain a competitive edge.

 

Required Skills and Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or a related field. Relevant work experience may be considered in lieu of a degree.
  • Proven experience in partner management, business development, or sales roles within the technology industry.
  • Strong understanding of the SaaS industry, specifically in the customer engagement, communication, or messaging space.
  • Excellent communication and interpersonal skills, with the ability to build rapport and credibility with internal and external stakeholders.
  • Results-oriented mindset with a proven track record of exceeding targets and driving revenue growth through strategic partnerships.
  • Technical aptitude and the ability to quickly grasp complex technology solutions.
  • Self-motivated with the ability to work independently and as part of a team in a fast-paced, dynamic environment.
  • Strong analytical skills and the ability to use data to drive decision-making and measure partner performance.
  • Willingness to travel as needed to meet with partners and attend industry events.

 

Preferred Skills and Qualifications:

  • Previous experience with SMS/Text Servicing
  • Previous experience with Payment Services

 

General Duties and Expectations:

  • Adhere to the Company's Code of Conduct/Ethics.
  • Create and maintain effective working relationships with other Company employees.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Contribute to the professional culture within the office and the company overall.
  • Project a professional and appropriate Company image in all dealings with clients, vendors, business partners and visitors.
  • Ensure security of information in all matters pertaining to company, client, and consumer information.

 

About Solutions by Text

Solutions by Text (SBT) was founded with the mission to deliver impactful conversational messaging and convenient payment solutions. Built on wireless carrier industry best practices, SBT is the only compliance-first provider of enterprise texting solutions in the market. More than 1,400 consumer finance organizations, including leading brands in auto finance, banking and lending, trust SBT to ensure convenient, effective, and compliant relationships with their millions of consumers. SBT is headquartered in Dallas, TX  with remote teams and offices throughout the United States. For more information, visit https://solutionsbytext.com/.

 

Game-changing Technology Built for Growth

Solutions By Text (SBT) is changing the way highly regulated businesses engage, interact and transact with customers via their mobile devices. Since adding its first customer, SBT has quickly become the leading text provider to consumer finance companies and various other regulated industries. Recognized as part of the Inc. 5000 fastest growing companies as well as Best Places to Work, SBT continues to evolve and expand through the addition of great employees who desire an exciting, collaborative culture.

 

Solutions By Text is committed to promoting the values of diversity and inclusion throughout the business.  Whether it is through recruitment, retention, career progression or training and development, we are committed to improving opportunities for people regardless of their background or circumstances.

Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About Partner Consultant, Solutions by Text

Join the dynamic team at Solutions by Text as a Partner Consultant, where your expertise in building and managing partner relationships will shine! In this fully remote role, you'll be the driving force behind our strategic partnerships, helping to foster collaboration and propel revenue growth through our innovative text-based communication platform. You'll collaborate extensively with internal stakeholders and external partners, understanding their needs while identifying new opportunities to create effective solutions. This isn't just about meeting sales targets; it's about nurturing strong relationships with our integration partners, resellers, and technology partners. With your exceptional communication skills and strong business acumen, you'll thrive in maintaining productive relationships and coordinating with various teams to ensure partner satisfaction. You will also have the chance to monitor partner performance metrics and develop strategies that optimize engagement, while staying ahead of industry trends. If you have a passion for delivering customer engagement solutions and a proven track record in partner management or business development, SBT is the ideal place for you. We believe in creating a collaborative culture that values diversity and inclusion, and we're excited to welcome someone who shares our mission to make an impact through technology. Let’s engage and drive success together at Solutions by Text!

Frequently Asked Questions (FAQs) for Partner Consultant Role at Solutions by Text
What does a Partner Consultant do at Solutions by Text?

A Partner Consultant at Solutions by Text is responsible for building and managing relationships with strategic partners, identifying new partnership opportunities, and developing tailored solutions using our text-based communication platform. They work closely with internal teams and external partners to ensure mutual success.

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What qualifications are needed for the Partner Consultant position at Solutions by Text?

To qualify for the Partner Consultant role at Solutions by Text, candidates should have a Bachelor's degree in Business Administration, Marketing, or a related field, along with proven experience in partner management or business development within the technology industry, particularly in the SaaS sector.

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What skills are essential for a successful Partner Consultant at Solutions by Text?

Essential skills for a successful Partner Consultant at Solutions by Text include excellent communication and interpersonal abilities, a results-oriented mindset, technical aptitude, analytical skills, and the capability to thrive in a fast-paced environment.

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How does Solutions by Text support its Partner Consultants?

Solutions by Text supports its Partner Consultants by providing the necessary training, resources, and ongoing support to ensure their success. This includes access to tools for monitoring partner performance, collaborative efforts with marketing teams for joint initiatives, and training on our innovative text-based communication platform.

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What are the growth opportunities for a Partner Consultant at Solutions by Text?

Growth opportunities for a Partner Consultant at Solutions by Text are robust, as the role allows for extensive collaboration and networking within the industry, plus the potential to expand one's skill set and take on greater responsibilities in partnership strategy and business development.

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What is the company culture like at Solutions by Text for Partner Consultants?

The company culture at Solutions by Text is collaborative, innovative, and inclusive, offering an engaging environment where employees are encouraged to contribute and grow within a supportive framework, promoting diversity in all aspects.

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What makes Solutions by Text a great place to work as a Partner Consultant?

Solutions by Text is recognized for its impressive growth and collaborative culture, making it a great place to work as a Partner Consultant. With a focus on impactful messaging solutions and a commitment to diversity and inclusion, it offers professionals a chance to thrive and make a significant impact.

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Common Interview Questions for Partner Consultant
How do you approach building relationships with partners as a Partner Consultant?

To build relationships as a Partner Consultant, it's important to focus on communication, understanding partner needs, and providing solutions that align with their goals. Sharing success stories and maintaining regular engagement can greatly enhance these partnerships.

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What strategies would you implement to identify new partnership opportunities?

To identify new partnership opportunities, I would conduct thorough market research, analyze industry trends, and leverage networking at industry events. Collaborating with internal teams to understand what's working can also reveal potential synergies for new partnerships.

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Describe a time you successfully managed a difficult partner relationship.

In managing a difficult partner relationship, I focused on active listening and understanding the partner's concerns. By addressing their issues through open communication and tailored solutions, I was able to rebuild trust, resulting in a stronger collaboration.

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What metrics do you consider when evaluating partner performance?

When evaluating partner performance, I consider metrics such as sales volume, engagement rates, customer feedback, and the effectiveness of joint marketing initiatives. These data points provide insights into how well the partnership is functioning and where improvements can be made.

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How would you explain SBT's platform to a potential partner?

I would explain SBT's platform by highlighting its unique compliance-first approach to text-based communication and its proven success with consumer finance organizations. I’d focus on its capabilities, integration options, and the value it adds to enhancing customer engagement.

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Can you share an example of a successful marketing initiative you developed with a partner?

A successful marketing initiative I developed involved co-branded campaigns that utilized both partners' customer data and platforms. This strategic collaboration drove mutual customer engagement and increased our reach, benefiting both parties significantly.

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What is your experience with training partners on technology platforms?

I have extensive experience training partners on technology platforms by developing comprehensive training materials, conducting workshops, and providing ongoing support. Tailoring the training to the partners' specific needs ensures effective onboarding and adoption.

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How do you stay updated on industry trends and emerging technologies?

I stay updated on industry trends by regularly following relevant publications, participating in web seminars, engaging in professional networks, and attending industry events. This proactive approach helps me identify potential partnership opportunities and maintain a competitive edge.

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What challenges do you anticipate in the Partner Consultant role, and how would you address them?

Some challenges may include managing diverse partner expectations and aligning objectives. To address these, I would implement clear communication strategies, set mutual goals, and be proactive in resolving conflicts to maintain strong relationships.

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Why do you want to work as a Partner Consultant with Solutions by Text?

I want to work as a Partner Consultant with Solutions by Text because of its innovative approach to text-based communication and its commitment to impactful customer engagement. I am eager to contribute to a mission-driven organization that values collaboration and diversity.

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Solutions by Text is a division of Marketing Response Solutions, a full-service consulting firm which has been serving the business community since 1995. In 2008, Solutions by Text was created to streamline client communication and leverage the po...

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Full-time, remote
DATE POSTED
November 28, 2024

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