Used Car Porter - Honda of Serramonte

As a Used Car Porter at Honda of Serramonte, your primary responsibilities include keeping the used car inventory clean and well-presented, moving vehicles to different locations, ensuring that each car is ready for display or test drives, and assisting with customer deliveries. You'll also inspect vehicles for any damage and report issues to the management, while aiding in inventory checks to maintain accurate documentation.

To apply for the Used Car Porter position at Honda of Serramonte, you need to have a valid driver’s license with a clean driving record and physical capabilities to drive and move vehicles. Strong attention to detail, excellent communication, and interpersonal skills are also essential. While previous experience in a porter role is preferred, it is not mandatory. All candidates must be authorized to work in the USA.

The pay range for the Used Car Porter position at Honda of Serramonte is between $18.00 and $25.00 per hour. This competitive hourly wage reflects your skills, experience, and the valuable role you play in maintaining the dealership's standards of excellence.

Used Car Porters at Honda of Serramonte enjoy a comprehensive benefits package that includes medical, dental, and vision insurance, a 401k plan with company matching, paid time off, and employee discounts on car purchases and leases. The dealership also observes closures on Thanksgiving and Christmas, giving employees time with their families.

The Used Car Porter at Honda of Serramonte generally works full time, typically five days a week with two days off. Sundays are designated as off days, but Saturday availability is required, aligning with the service drive hours that run from Monday to Saturday, 7 am to 6 pm.

When answering this question, focus on your passion for cars and customer service. Highlight how the role aligns with your skills in organization and attention to detail, and express enthusiasm for joining an esteemed dealership like Honda of Serramonte.

Demonstrate your time management skills by explaining your approach to prioritizing tasks, such as cleaning vehicles first before moving them for display or organizing the lot to enhance customer experience, ensuring you stay efficient and focused.

Share a relevant story that shows your problem-solving skills and your ability to remain calm under pressure. Highlight how you listened to the customer's concerns, addressed their needs, and turned a challenging situation into a positive experience.

Focus on the impact that a clean and well-organized lot has on customer perception. Discuss the importance of attention to detail and the steps you'll take to ensure that cars are always ready for viewing, enhancing customer satisfaction and the dealership's reputation.

If you do, explain your previous experiences in similar roles where you thrived under pressure. If not, highlight your willingness to adapt quickly to new environments and learn on the job, emphasizing your ability to stay organized and focused.

Discuss your understanding of vehicle safety protocols, such as checking mirrors, assessing surroundings before moving, and adhering to speed limits within the dealership. Showcase your commitment to safety for yourself and others on the lot.

Talk about your adaptability and your willingness to work in various weather conditions. Share any strategies you may have for managing tasks while staying comfortable and safe, demonstrating your readiness to embrace the role’s outdoor aspects.

Explain your process for preparing vehicles for test drives, focusing on cleaning, refueling, and checking controls for functionality. Mention the importance of creating a positive test drive experience for customers and contributing to sales.

If applicable, discuss any previous experience you have with vehicle maintenance or detailing. If not, emphasize your eagerness to learn and your understanding of basic maintenance principles that could contribute to your effectiveness in the role.

Express your admiration for the Honda brand and the commitment to customer service at Honda of Serramonte. Share your excitement about being part of a leading dealership within the Sonic Automotive family and the opportunities it presents for personal and professional growth.