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Group Product Manager - Customer Experience Platform

FEMSA's Spin unit enhances people's lives with financial and digital solutions, looking for a Group Product Manager to lead the strategy for Customer Experience platform automation.

Skills

  • Product leadership experience
  • Agile methodologies
  • Effective cross-stakeholder communication
  • Data-driven decision making
  • Leadership and team management
  • Analytical mindset
  • Fluency in English and Spanish

Responsibilities

  • Define product vision and strategy for Customer Experience management
  • Drive user experience strategies for business value
  • Collaborate with cross-functional teams including engineering, design, marketing
  • Research user needs and identify improvement opportunities
  • Establish KPIs for product success
  • Manage product lifecycle including user story creation and release coordination
  • Stay informed on market trends for strategic direction
  • Supervise and develop product professionals

Education

  • Bachelor's degree in relevant field

Benefits

  • Diverse and inclusive workplace
  • Equal opportunity employer
To read the complete job description, please click on the ‘Apply’ button
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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 10, 2025

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