Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy, and consent to receive emails from Rise
Jobs / Job page
Policy Support Specialist, Trust & Safety Operations image - Rise Careers
Job details

Policy Support Specialist, Trust & Safety Operations

Spotify Trust & Safety is dedicated to creating a platform that’s safe for users and creators and true to our values. We are looking for a Policy Support Specialist to join our growing Trust & Safety team. You will help enhance content safety strategies, support policy calibration, and provide operational expertise. This role will support our day-to-day policy enforcement operations, including case review and moderation, assisting in policy development, and improving the effectiveness of moderation workflows. The ideal candidate will have experience in content moderation, policy implementation, and risk assessment within digital platforms.


What You'll Do
  • Assess content to identify risks and provide insights for improving safety strategies
  • Support the development, testing, and refinement of policies to ensure effective implementation in moderation workflows
  • Review moderation decisions to enhance quality assurance and resolve edge cases
  • Monitor and address escalations, ensuring timely actions and improvements to safety protocols
  • Optimize moderation processes through guideline development, training, and quality control
  • Provide localization support by refining content guidelines for different regions and languages
  • Work closely with key cross-functional stakeholders to improve escalation processes, enforcement workflows, and tooling
  • This role may require some weekend or holiday coverage on an on-call basis


Who You Are
  • BA/BS degree required
  • A minimum of 2+ years experience in an operations role supporting content moderation and safety issues
  • Strong analytical skills with experience in content risk assessment and policy enforcement
  • Experience with annotation processes, quality control, and training development
  • Excellent stakeholder management and interpersonal skills; able to collaborate across teams and drive policy implementation effectively
  • Multilingual capabilities are a plus, especially in high-risk content moderation contexts
  • Exceptional communication skills; experience representing T&S in any situation and synthesizing complex information for all audiences
  • Ability to work flexibly, occasionally outside of work hours, to support the global T&S team


Where You'll Be
  • This role is based in Dublin
  • We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home


Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.


Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

Spotify Glassdoor Company Review
4.0 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
Spotify DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Spotify
Spotify CEO photo
Daniel Ek
Approve of CEO

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

Similar Jobs
Photo of the Rise User
Posted 10 days ago
Inclusive & Diverse
Empathetic
Take Risks
Transparent & Candid
Feedback Forward
Mission Driven
Collaboration over Competition
Work/Life Harmony
Maternity Leave
Paternity Leave
Snacks
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
401K Matching
Paid Sick Days
Paid Time-Off
Paid Volunteer Time

Be a part of Spotify’s innovative team as a Media Backend Engineer, designing backend services to optimize audio and video processing for over 500 million users.

Photo of the Rise User
Inclusive & Diverse
Empathetic
Take Risks
Transparent & Candid
Feedback Forward
Mission Driven
Collaboration over Competition
Work/Life Harmony
Maternity Leave
Paternity Leave
Snacks
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
401K Matching
Paid Sick Days
Paid Time-Off
Paid Volunteer Time

Become a key member of Spotify's Customer Success team, driving exceptional client service and campaign success in a dynamic environment.

Join St. Mary's Hospital as a Radiology Technologist and contribute to high-quality patient care through essential diagnostic imaging.

Photo of the Rise User
Posted 6 hours ago

Join Children's Wisconsin as a Pediatrician in urgent care, where dedication to children's health is at the forefront of care.

Posted 10 days ago

Join Outlier in a unique contract role where your voice can help shape the future of audio AI.

Posted 7 days ago

Join Dignity Health Mercy San Juan Medical Center as a Home Health Nurse and make a difference in community health care.

Photo of the Rise User
Centro de la Familia de Utah Hybrid Sanford, Colorado, United States
Posted 9 days ago

Become a part of Centro de la Familia and utilize your culinary skills to create joyful and nutritious meals for our preschool program.

Photo of the Rise User
Posted 14 days ago

Take a pivotal role in the fight against hunger as a Grants Manager at the Community Foodbank of New Jersey, managing all aspects of grantmaking.

Photo of the Rise User
IMH Hybrid St. Marys Regional Hospital
Posted 13 days ago

Join Intermountain Health as a Mobility Assistant, where you will play a crucial role in supporting patient mobility in a healthcare environment.

Photo of the Rise User
Dental Insurance
Flexible Spending Account (FSA)
Disability Insurance
Health Savings Account (HSA)
Vision Insurance
Family Medical Leave
Paid Holidays

Join Carbon Health as a clinician in an innovative urgent care environment dedicated to making high-quality healthcare accessible to all.

Hana Technologies and Systems Hybrid Washington, District of Columbia, United States
Posted 20 hours ago

Join Hana Tech as a Site Security Manager and play a key role in maintaining top-notch security services for federal clients.

Join Select Physical Therapy as an Outpatient Physical Therapist in Concord, CA, where you can make a difference in patients' lives while growing your own skills.

Photo of the Rise User
Datadog Hybrid Tyler, TX
Posted 11 days ago
Customer-Centric
Rapid Growth
Diversity of Opinions
Reward & Recognition
Friends Outside of Work
Inclusive & Diverse
Empathetic
Feedback Forward
Work/Life Harmony
Casual Dress Code
Startup Mindset
Collaboration over Competition
Fast-Paced
Growth & Learning
Open Door Policy
Rise from Within
Maternity Leave
Paternity Leave
Flex-Friendly
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Holidays
Paid Sick Days
Paid Time-Off

Join Furry Land Mobile Pet Grooming as a Mobile Pet Groomer and bring exceptional grooming services to pets right in their driveways.

Join a dedicated team as a Registered Nurse in the Cardio Lab, delivering compassionate care in a fast-paced environment.

Posted 12 days ago

Join Angels Care Home Health as a LPN Intake Coordinator and play a vital role in patient care coordination.

Spotify is one of the largest online music streaming service providers founded in 2006 by Daniel Ek and Martin Lorentzon. As of March 2024, Spotify has over 615 million monthly active users, including 239 million paying subscribers around the world.

329 jobs
MATCH
Calculating your matching score...
BADGES
Badge Future MakerBadge Global CitizenBadge InnovatorBadge Office Vibes
CULTURE VALUES
Inclusive & Diverse
Empathetic
Take Risks
Transparent & Candid
Feedback Forward
Mission Driven
Collaboration over Competition
Work/Life Harmony
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Snacks
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
401K Matching
Paid Sick Days
Paid Time-Off
Paid Volunteer Time
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 8, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
Someone from OH, Columbus just viewed Resident Assistant (RA) at Datadog
Photo of the Rise User
Someone from OH, Cleveland just viewed Bellman and Doorman at Marriott International
Photo of the Rise User
13 people applied to Executive Assistant at Billtrust
Photo of the Rise User
Someone from OH, Cincinnati just viewed Finance Intern at Roche
Photo of the Rise User
Someone from OH, Cincinnati just viewed Personal Shopper - Sam's at Walmart
F
Someone from OH, Cincinnati just viewed CART - Captionist at Focus Interpreting
P
Someone from OH, Brecksville just viewed Verification Specialist at Planned Parenthood of Illinois
Photo of the Rise User
Someone from OH, Sheffield Lake just viewed Busser/Server Assistant at Chili's Grill and Bar
Photo of the Rise User
Someone from OH, Cincinnati just viewed Furniture Sales Representative at Furniture Fair
Photo of the Rise User
100+ people applied to US Pharmacist at Remote VA
Photo of the Rise User
Someone from OH, Dayton just viewed Data Engineer | NDA at GT
Photo of the Rise User
Someone from OH, Dayton just viewed Data Engineer at Koddi
Photo of the Rise User
Someone from OH, Dayton just viewed Data Engineer at Launchpad Technologies
Photo of the Rise User
Someone from OH, Columbus just viewed Accounts Receivable Specialist at Brixio