Billing Clerk

As a Billing Clerk at Staffmark in Whittier, CA, your primary responsibilities include managing invoicing tasks, processing payments, performing data entry, and ensuring that billing documents are accurately prepared. You will be a key player in maintaining financial records, pro-rating charges when necessary, and handling credit card transactions, all while adhering to company policies and standards.

To excel as a Billing Clerk at Staffmark, you should have strong analytical skills, effective problem-solving abilities, and a firm grasp of data entry techniques. Familiarity with Microsoft Office applications is essential, and you should be proficient in 10-key data entry. Additionally, good communication skills and the ability to work collaboratively in a team environment are vital for success in this position.

The Billing Clerk position at Staffmark operates during the 1st shift, from 8 AM to 5 PM, Monday through Friday. This structured schedule allows you to maintain a healthy work-life balance while contributing to a productive team environment.

Staffmark offers a comprehensive benefits package for Billing Clerks, including weekly pay, medical, dental, vision, and life insurance options, a 401k plan, and employee discount programs. Additionally, you can take advantage of short-term disability benefits and referral bonuses, along with potential career advancement opportunities within the company.

The pay range for the Billing Clerk role at Staffmark in Whittier, CA, is competitive, offering between $23 and $26 per hour. This compensation reflects your experience and the vital contributions you will make to the team.

When answering this question, provide specific examples of your previous roles where you handled billing and invoicing tasks. Describe the systems you used and any challenges you faced and how you overcame them. This showcases your experience and problem-solving abilities.

A great way to approach this question is to explain your step-by-step process for identifying discrepancies, including how you communicate with clients or team members to resolve the issues. Highlight your attention to detail and analytical skills.

Discuss specific organizational tools and methods you use, such as spreadsheets or project management software. Emphasize your time management skills and how they enable you to meet deadlines without compromising accuracy.

Be sure to mention any software programs you have used in previous positions, such as QuickBooks or specific invoicing tools. Highlight your adaptability and willingness to learn new systems if required.

This is a fantastic opportunity to demonstrate your teamwork and collaboration skills. Share a specific example where you identified a process gap and how you worked with your team to enhance efficiency.

Detail your methods for double-checking your work, such as proofreading invoices or implementing checklists. Your answer should emphasize your commitment to accuracy and detail-oriented nature.

Provide a clear outline of how you identify and rectify billing errors. Discuss your experience in communicating with clients or gathering relevant information to ensure resolution.

Highlight your ability to prioritize tasks effectively. Discuss strategies you use to handle multiple deadlines and how you adapt your approach based on urgency and importance.

Share a specific story about a situation where your communication and problem-solving skills made a positive impact on a customer's experience. This will showcase your professionalism and commitment to quality service.

Discuss your intrinsic motivations, such as accuracy, helping clients, or contributing to team success. This insight gives interviewers a glimpse into your work ethic and passion for the job.