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Job details

Claims Executive

About the company

Steamship Mutual is a P&I insurance company, with 210 employees worldwide. The main office is based near Liverpool Street station, London. We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kong, Japan, and Singapore.

Overall Job Purpose

Responsibility to provide P&I claims handling service and advice. The role is based within the Americas Syndicate with a team that looks after Members headquartered in North America but with business interests worldwide.

Key Responsibilities:

  • To promote the relationship between the Club and existing Members for which the Claims team is responsible.
  • To handle assigned claims in accordance with company procedures, provide advice on claims related issues and identify the need for loss prevention activity.
  • Handling a wide range of P&I issues and a substantial Defence caseload, including complex and high value matters.
  • Working with a high degree of independence, taking ownership and responsibility for your caseload, but seeking advice and supportive guidance from your Syndicate Manager or Claims Directors as appropriate.
  • To promote the relationship between the Club and existing Members for which the claims team is responsible.
  • To ensure that all electronic correspondence, whether received or sent, relating to claim files assigned to the particular individual is promptly and correctly filed in accordance with the agreed working practices and to maintain and keep updated such e:files.
  • To delegate appropriate work and assist in the development of the capabilities of Syndicate Assistants to maximise their potential.
  • To contribute to the continuous development of company procedures and systems.
  • To produce relevant articles for inclusion in Club publications.
  • To support the Syndicate Underwriting objectives.
  • To carry out any other duties that are within the scope of personal skills and abilities whenever reasonably instructed.
  • To attend appropriate training and to develop relevant knowledge and skills.
  • To perform any other ad hoc duties as required.

Person Specification:

  • Previous experience handling shipping litigation and dispute resolution, from either another P&I club, insurer, law firm, ship owner or ship agent.
  • Excellent communication skills, including negotiating, presenting, and reporting (written and verbal).
  • Ability to build and maintain effective business relationships at all levels, both internally and externally.
  • Highly organised, motivated, and enthusiastic with an excellent attention to detail.
  • Ability to deliver high quality work within agreed timeframes to and prioritise individual workload.
  • Proactive and able to use own initiative.
  • The ability to work within a team.

What you will get:

  • Joining our collaborative, supportive and friendly working environment, you will enjoy a rewarding career with the opportunity to build on your existing skills and knowledge.
  • We offer great work life balance initiatives, including competitive hybrid working policy.
  • Clear and transparent career pathway – offering you continued support with enhancing your skills and creating employment development opportunities.
  • We offer free educational access to the Protection & Indemnity Qualification, created by the International Group of P&I Clubs.
  • An attractive benefits package which includes, private healthcare, and a generous employer’s contribution to the Steamship Group Pension Fund.
  • We also provide competitive health subsidy, and access to our comprehensive wellbeing and savings programme throughout the year, to create an environment that supports everyone’s mental and physical health.

Company Values

Mutuality - ensuring fairness amongst Club Members

Integrity - upholding high ethical, legal, and regulatory standards

Safety and Sustainability - contributing to safety of life at sea and the preservation of the environment.

Transparency - building strong relationships based on trust and open communication.

Excellence - enabling our people to realise their full potential as team members, industry experts, leaders, and managers.

Collaborative - embracing flexibility, diversity, and inclusivity.

**Steamship Insurance Management Services Ltd is committed to providing a great service to all our members. We pride ourselves on offering a people-centred culture that provides mutual respect and support for all our staff and we welcome and encourage you to apply**

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Customer-Centric
Fast-Paced
Growth & Learning
Medical Insurance
Dental Insurance
401K Matching
Paid Time-Off
Maternity Leave
Paternity Leave
Mental Health Resources
Flex-Friendly
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Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 10, 2025

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