K+S Services, an industrial equipment repairs and service industry company, has a great opportunity for the right person who is willing to learn! We are seeking an individual to fill the position of Account Manager Assistant for K+S Services, in support of Pratt & Whitney at the North Berwick, ME location. The Account Manager Assistant position will have hands on responsibility in supporting the on-site activities under the guidance of the Account Manager who is the primary liaison between company and the customer on all day-to-day operations.
Competitive salary, medical, dental, vision insurance and 401K program benefits are included. Contact us to find out more!
The Assistant Account Manager is the individual working as the on-site Suppliers Representative & will be scheduled to work an 8 hour shift (not including lunch/break) during hours suitable to the RTX Participating Site’s needs. The Assistant Account Manager will perform the functions as described below and in compliance with the Agreement.
JOB RESPONSIBILITIES:
1. Support and take direction from Account Manager.
2. Maintain STAMP database with high degree of accuracy.
3. Prepare repair components for shipping to K+S & other vendors.
4. Track shipping and expediting of all repairs.
5. Receive repaired components from K+S & other vendors.
6. Oversee and inventory repairable assets.
7. Maintain working relationship with customers’ Purchasing, Maintenance & Engineering departments.
8. Customer service orientated.
9. Perform 5S workplace organization in work area.
10. Identify specific machine parts, store codes and models.
11. May be required to perform duties outside of normal responsibilities from time to time. (small projects)
KNOWLEDGE, SKILLS AND ABILITIES:
1. Skills in oral and written communication.
2. Ability to compose oneself in a professional manner.
3. Detail orientated is a plus.
4. Ability to deal with a wide variety of personalities in a calm demeanor.
5. Knowledge of STAMP, RPCS and CAP.
6. Ability to recognize customer issues and requirements.
7. Ability to multi-task.
8. Ability to recognize repairable assets in situ & understand their purpose.
9. Must have strong work ethic.
Preferred Qualifications for the Assistant Account Manager
· At least 3-5 years of manufacturing, industrial repair or machine tool experience is a plus.
· In plant experience with large OEM or in aerospace industry is a plus.
· Must be detail oriented with the ability to multitask & have good organizational skills.
· Knowledgeable in Microsoft Office products.
· Customer service experience.
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