Assistant General Manager

As an Assistant General Manager at SupplyHouse.com, your primary responsibilities will include strategizing workforce planning, supporting department managers, and overseeing operations to ensure efficiency. You'll work closely with the General Manager to enhance team collaboration and ensure that key performance indicators are met. This role also entails conducting regular check-ins with team leaders to foster a positive work environment.

To qualify for the Assistant General Manager role at SupplyHouse.com, you should have a Bachelor's degree or, alternatively, significant experience in an operational role. Ideally, you’ll have at least four years of experience in a fast-paced environment and two years in a managerial capacity. Experience with cross-functional teams and automated systems would be advantageous.

At SupplyHouse.com, we are committed to supporting employee growth through continuous learning and professional development. Assistant General Managers can benefit from on-the-job trainings, workshops, and reimbursement programs for educational expenses. By promoting internal mobility, we provide pathways for career advancement within the company.

The work schedule for the Assistant General Manager at SupplyHouse.com is full-time, typically from Monday to Friday, 8:00 a.m. to 5:00 p.m. CST. This allows for a structured work-life balance while ensuring you have ample time to support your team and oversee operations in the fulfillment center.

SupplyHouse.com provides a comprehensive benefits package for its Assistant General Managers, including a 401k plan with company match, fully covered medical insurance, and options for dental and vision insurance. Additionally, you'll have access to life insurance, vacation days, sick leave, and various employee appreciation events throughout the year.

When answering this question, share specific examples from your previous roles where you successfully managed teams. Highlight your approach to motivating and developing staff while ensuring high performance. Discuss challenges faced and how you overcame them.

To effectively answer this, explain your method for assessing task importance and urgency. Mention tools or strategies you've used, such as prioritizing based on KPIs, resource availability, or project deadlines to maintain operational efficiency.

Provide a detailed example of a process improvement initiative you initiated or led. Outline the problem, the steps you took to address it, the involvement of your team, and the positive outcomes achieved. This showcases your problem-solving skills.

Discuss your preferred leadership style and how it aligns with the company’s values. Illustrate how your style fosters teamwork and innovation. Provide examples of how this approach led to positive results in past positions.

Explain your approach to setting clear goals and expectations. Share how you use regular check-ins, feedback, and performance reviews to guide your team's progress towards meeting or exceeding targets.

Highlight any training or practical experiences you've had with Lean methodologies. Discuss specific projects where you've applied these principles and the improvements you witnessed afterward.

Describe your conflict resolution strategy, emphasizing diplomacy and clear communication. Share an example of a conflict you successfully managed and how it improved team dynamics.

Discuss the specific software or systems you're familiar with, such as WMS or RF technology. Share how you've used these tools to enhance operations and streamline processes in your past roles.

Discuss how fostering strong cross-functional relationships contributes to overall operational success. Provide examples of how collaboration with different departments has resulted in improved efficiency or project outcomes.

Share your passion for the industry, particularly the challenges and opportunities it presents. Discuss how you stay motivated and what aspects of the role excite you the most, tying it back to your potential contributions at SupplyHouse.com.