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(BG) IT Business Development Specialist (Closing deals)

Do you thrive in a dynamic, fast-paced environment and possess the strategic vision to drive growth and expansion?

SupportYourApp is seeking an experienced IT Business Development Specialist to drive the company growth and contribute to the overall success of the organisation. 

In this pivotal role you will be responsible for pursuing new business opportunities, building and maintaining client relationships from first contact until you close the deal.

Excited? Let’s see what it takes 💛

What you will do:

  • Sales and negotiations: prepare proposals and presentations, conduct meetings and draft contracts — up to closing a deal;
  • Research industry trends, potential markets for business opportunities;
  • Identify, qualify and manage the pipeline of leads coming through inbound and outbound channels; 
  • Build relationships with potential clients and stakeholders to understand their business needs and build relevant solutions; 
  • Track and report on personal KPIs in a consistent, accurate, and timely manner;
  • Collaborate with the team on strategic and long-term tasks and objectives;
  • Coordinate efforts with the leadership team to identify and implement new business opportunities, approaches or ideas;
  • Gather and analyze feedback to identify opportunities for service improvement or product offerings.

What you need to succeed in this role:

  • 2+ years of experience in B2B environments on Account Management, Service Delivery, Sales or Growth positions, ideally in tech industry;
  • Experience in closing deals;
  • Self-motivated and results-driven mindset;
  • Fluent in English (C1-C2, both in writing and speaking);
  • Profound understanding of market research and data analysis techniques;
  • Familiarity with CRM systems (HubSpot) and AI-driven solutions;
  • Excellent communication, presentation and negotiation skills: you should be a great listener with the capability to communicate in a clear and simple manner;
  • Discipline and ability to plan, organize, and perform tasks in a timely and accurate manner in order to achieve the goal;
  • Stress resistance and confidence: you should be able to communicate assertively, handle feedback, and work on improvement;
  • Emotional intelligence: you professionally perceive, use, understand, manage, and cope with emotions in various situations;
  • Persistence and positive attitude: you can focus on the bright side of things to seek solutions and progress always;
  • Ability to work in a team and independently;
  • Fast learning skills, adaptability to new environments, and flexibility to quickly grasp new concepts;
  • Out of the box thinking with the desire to explore creative ideas proactively.

Benefits and Perks:

  • Business hours;
  • Opportunity to work fully remotely;
  • Inclusive international environment;
  • Compensation in USD;
  • Results-oriented bonus system;
  • Good bonuses for referring friends;
  • Paid intensive training and probation;
  • Work-life balance;
  • Responsive management interested in your growth and long-lasting cooperation;
  • Greenhouse conditions for self-development.

Who we are:

SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. 

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. 

We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!

Visit our website: http://www.supportyourapp.com/

* We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.

Average salary estimate

$55000 / YEARLY (est.)
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$40000K
$70000K

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What You Should Know About (BG) IT Business Development Specialist (Closing deals), SupportYourApp

If you have a knack for closing deals and thrive in a fast-paced technology environment, then the role of IT Business Development Specialist at SupportYourApp could be your next big career move! We're looking for someone with a strategic mind and a positive, results-driven attitude to help drive growth and contribute to our success. In this key position, you'll be at the forefront of business development, nurturing relationships with potential clients from the initial contact all the way to closing the deal. Your daily tasks will include preparing impressive proposals, conducting engaging meetings, and analyzing industry trends to identify new opportunities. As you manage a pipeline of leads, you'll collaborate closely with our leadership team to implement innovative ideas that elevate our service offerings. With a focus on emotional intelligence and strong communication skills, you'll excel at building connections and understanding the unique needs of our clients. And the best part? At SupportYourApp, you’ll enjoy the flexibility of working remotely in an inclusive international environment, complete with benefits like a results-oriented bonus system and opportunities for self-development. If you're self-motivated, adaptable, and ready to take on a role where you can truly make an impact, you might just be the perfect fit for our team!

Frequently Asked Questions (FAQs) for (BG) IT Business Development Specialist (Closing deals) Role at SupportYourApp
What does an IT Business Development Specialist do at SupportYourApp?

An IT Business Development Specialist at SupportYourApp focuses on identifying and pursuing new business opportunities while building and maintaining relationships with clients. This role encompasses everything from preparing proposals and conducting negotiations to closing deals and tracking performance metrics.

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What qualifications are needed for the IT Business Development Specialist position at SupportYourApp?

To excel as an IT Business Development Specialist at SupportYourApp, candidates should have at least 2 years of experience in B2B sales, ideally within the tech industry. Skills in closing deals, market research, data analysis, and fluency in English are also essential.

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Is remote work possible for the IT Business Development Specialist role at SupportYourApp?

Yes! SupportYourApp offers a fully remote working arrangement for the IT Business Development Specialist position, allowing you to work from anywhere while contributing to our global team's success.

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What is the company culture like at SupportYourApp for IT Business Development Specialists?

The company culture at SupportYourApp is inclusive and supportive, emphasizing personal growth, teamwork, and a results-oriented approach. We value emotional intelligence and encourage innovative thinking, making it a great environment for an IT Business Development Specialist to thrive.

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What are the key responsibilities of the IT Business Development Specialist at SupportYourApp?

Key responsibilities include researching potential markets, identifying leads, managing client relationships, conducting meetings, preparing presentations, and, ultimately, closing deals to drive the company's growth.

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What benefits do IT Business Development Specialists receive at SupportYourApp?

IT Business Development Specialists at SupportYourApp enjoy several benefits, including a competitive salary in USD, a results-oriented bonus system, paid intensive training, and a management team dedicated to personal and professional growth.

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What skills can help an IT Business Development Specialist succeed at SupportYourApp?

Successful IT Business Development Specialists possess excellent communication and negotiation skills, a results-driven mindset, adaptability, and the ability to build strong client relationships. Familiarity with CRM tools like HubSpot and emotional intelligence are valuable assets as well.

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Common Interview Questions for (BG) IT Business Development Specialist (Closing deals)
Can you describe your experience with closing sales deals in your previous roles?

When answering this question, highlight specific sales experiences where you successfully closed deals. Discuss your approach to negotiations and any techniques you found effective in overcoming objections from potential clients.

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How do you prioritize and manage your sales pipeline?

Explain how you categorize leads based on potential value, urgency, and likelihood of closing. Mention any tools or strategies you use to keep track of your leads and ensure timely follow-ups, such as CRM systems.

Join Rise to see the full answer
What do you consider the key factors for building successful client relationships?

Discuss the importance of active listening, understanding client needs, maintaining consistent communication, and providing tailored solutions. Share personal anecdotes that illustrate your ability to build trust and rapport.

Join Rise to see the full answer
How do you stay updated on industry trends and market opportunities?

You can talk about your methods for researching industry news, attending webinars, networking with industry professionals, and leveraging social media platforms to follow thought leaders in your field. Emphasize your commitment to continuous learning.

Join Rise to see the full answer
Can you provide an example of a challenging sales negotiation and how you managed it?

Provide a real-life example showcasing your problem-solving skills during a tough negotiation. Explain the situation, the challenges faced, and the strategies you employed to reach a successful outcome.

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What tools or software do you prefer for managing customer relationships?

Mention your experience with CRM tools such as HubSpot or similar applications. Share how these tools helped you track client interactions, monitor sales progress, and optimize outreach efforts.

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How do you measure your success in a Business Development role?

Discuss the key performance indicators (KPIs) you typically track, such as revenue generated, number of deals closed, and client retention rates. Mention how these metrics guide your strategies and goal-setting process.

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How would you approach a new market for SupportYourApp's services?

Outline a step-by-step process, including market analysis, identifying key target clients, tailoring messaging to that audience, and developing a strategic outreach plan. Emphasize your research skills and adaptability.

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What do you believe sets SupportYourApp apart from its competitors?

Share your research about SupportYourApp's mission, values, and unique selling points. Discuss how these factors contribute to its reputation in the industry and why you're excited about being part of this organization.

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What motivational factors drive you in a sales role?

Discuss your intrinsic motivations such as achieving targets, the thrill of closing deals, and building lasting client relationships. Describe how these factors sustain your enthusiasm and performance in a challenging sales environment.

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SupportYourApp is a provider of outsourced customer support. It provides inbound, outbound, and backoffice customer support specifically for innovative software and hardware companies. The company was established in 2010 and is located in Wilmingt...

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Full-time, remote
DATE POSTED
November 25, 2024

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