Senior Outbound Program Manager

The Senior Outbound Program Manager at Tebra is responsible for driving outbound strategy, crafting impactful programs, and targeting ideal customers to enhance our market presence in the healthcare SaaS domain.

Tebra seeks candidates with 5+ years of experience in outbound sales or related roles, strong copywriting skills, knowledge of AI tools, and a proven ability to manage prospecting lists and optimize outreach efforts.

Tebra supports the Senior Outbound Program Manager by leveraging cutting-edge AI tools, facilitating close collaboration with Sales and Operations teams, and providing a culture that celebrates creativity and innovation.

The Senior Outbound Program Manager at Tebra will use AI tools for outreach, A/B testing methodologies for optimizing campaigns, and various analytics tools for assessing program performance.

At Tebra, a Senior Outbound Program Manager can expect significant growth opportunities through cross-functional collaboration, learning about outbound best practices, and contributing to strategic initiatives that shape the company's future.

Tebra operates on core values such as putting customers first, simplifying healthcare, embracing collaboration, and celebrating success, all of which guide the work of the Senior Outbound Program Manager.

Tebra values work-life balance, offering a wellness and childcare subsidy, flexible scheduling, and resources to support mental and physical health for the Senior Outbound Program Manager.

When answering this question, provide concrete examples of strategies you've developed, emphasizing the techniques that led to measurable results, such as increased lead generation or improved conversion rates.

Discuss your systematic approach to categorizing prospects based on various criteria such as demographics and engagement levels, and explain how this aids in maximizing outreach efforts.

Share specifics about the AI tools you’ve utilized, explain how they improved targeting or efficiency in your outreach efforts, and discuss the outcomes that were achieved as a result.

Reflect on a specific instance, outline your analytical process in identifying the issue, and detail the steps you took to adjust the strategy to improve future performance.

Identify key metrics such as response rates, conversion rates, or cost per lead and explain why they are vital for evaluating the success of outbound initiatives.

Describe a specific project where you partnered closely with the sales team, emphasizing the communication strategies you used and how this led to successful outcomes.

Mention the resources, courses, blogs, or networking opportunities that you engage with to keep your skills sharp and knowledge current in the constantly evolving outbound sales landscape.

Discuss your approach to testing various outreach strategies, including A/B testing, and how you leverage data to refine your messaging and timing across different channels.

Choose a standout accomplishment, describe the strategies you implemented, and quantify the results to showcase your impact on the organization’s sales efforts.

Outline your approach to addressing objections by having a clear strategy that includes empathy, understanding, and tailored responses based on the customer’s unique needs.